Mercedes-Benz of Sugar Land
Sugar Land, TX
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This is my very first Mercedes and I had a great experience from beginning to end. David was extra attentive and really wanted to help me purchase the best car for my budget and needs - not just mak experience from beginning to end. David was extra attentive and really wanted to help me purchase the best car for my budget and needs - not just make a sale. I love the dealership and felt very welcome! Will definitely recommend to all family and friends! More
MB Sugarland really take are about my time, and the service on my vehicle was excellent, they really do a great job, the service manager attention and feedback on my car, help me to take I beat decisio service on my vehicle was excellent, they really do a great job, the service manager attention and feedback on my car, help me to take I beat decision, in the type on service requested. More
James was very professional and Paula was helpful during the financing application process. I sent her an e-mail concerning a question that I had the next day and it went un-answered. I'm sure there was a v the financing application process. I sent her an e-mail concerning a question that I had the next day and it went un-answered. I'm sure there was a valid reason and I was able to get my question answered elsewhere. More
Mercedes Benz Sugar Land is the best! Kenneth Hughes is professional, courteous, and all around great guy. He helped locate the car of my mom's dreams. He makes buying a car stress-free and enjoyable! professional, courteous, and all around great guy. He helped locate the car of my mom's dreams. He makes buying a car stress-free and enjoyable! More
This was my first Service Visit to SLMB and it was very pleasant. Tammy was wonderful. I was in and out in a timely manner. Overall experience was great. Mel... pleasant. Tammy was wonderful. I was in and out in a timely manner. Overall experience was great. Mel... More
Even though I have other MB dealership near me, I still go to MB Sugarland - particularly because of the good service they provide. Derek has always been helpful and even if I come unscheduled - he always go to MB Sugarland - particularly because of the good service they provide. Derek has always been helpful and even if I come unscheduled - he always provide accommodations. Always explains everything clear and confirms all services done and if there's a charge for extra things I asked (to be installed and/or looked at - e.g. non warranty stuffs), he always double checks with me about the charges and that if I really wanted to go with it (which means, I can always change my mind). I've been to some dealerships around town where they don't give the customers such options and just go with the charges. More
Great Service and great experience to buy my car. The salesperson Mr. Santiago had great knowledge and was very friendly. I am very happy with my new MB, love it! salesperson Mr. Santiago had great knowledge and was very friendly. I am very happy with my new MB, love it! More
I have owned my Mercedes for over seven years. It has been a wonderful experience! The reason I purchased my automobile was because I wanted a luxury car. Both Lexus and Mercedes gave me exemplary serv been a wonderful experience! The reason I purchased my automobile was because I wanted a luxury car. Both Lexus and Mercedes gave me exemplary service when I was in the process of my purchase. (I was a finance manager of an automobile dealership in Texas) The decision to purchase a Mercedes vs Lexus came down to service after the sale. Mercedes explained in great detail what to expect. I must say that after 7 years, they have never waivered from their commitment. My current Service Manager is Paul Tamas. I always feel as though my car is in excellent hands and I can trust the knowledge and honesty that I need in my ownership of a vehicle. Thank you Paul Tamas and Mercedes for making my ownership of a Mercedes-Benz everything that I was promised! More
Tammy Stafford was very helpful and informative to any questions that I had. The service performed on my CLS 63 AMG was done in a timely manner and I was extremely satisfied with the service rendered to m questions that I had. The service performed on my CLS 63 AMG was done in a timely manner and I was extremely satisfied with the service rendered to my vehicle. I will return for any future service to my car. More
Frank Kelske has always taken care of me. He is straight up and honest, he shows me all my options and goes out of his way to make sure that I am happy with my choice. This is my third transaction with Fra up and honest, he shows me all my options and goes out of his way to make sure that I am happy with my choice. This is my third transaction with Frank and I will not go anywhere else! More