Mercedes-Benz of Sugar Land

Frank was easy to deal with, incredibly knowledgable, took a significant amount of time in his day to walk us through all the functionality of the car. Very friendly and seemingly very honest and helpful took a significant amount of time in his day to walk us through all the functionality of the car. Very friendly and seemingly very honest and helpful. This is our second mercedes, we were thinking about changing one of them to another brand in the near future, he has made us reconsider and will probbaly opt for a new mercedes again. huge thumbs up More

I HATE buying new cars, the experience is usually long and drawn out. The salesman goes to his manager and comes down on the price 5-8 times before we usually reach an agreement. David went to his sales m and drawn out. The salesman goes to his manager and comes down on the price 5-8 times before we usually reach an agreement. David went to his sales manager once and came back with an offer that we thought was fair. Also, the sales manager never came over to haggle with us, it was just David, I like that. The salesman should have more power to do their job. I honestly hate most car salesman as well, I can tell within 3 minutes of talking to them if I would even consider buying a car from them. David Di was really great to work with, I liked him as soon as we started talking. He is very friendly and has a great sense of humor. He also seems to really care about his customers, doesn't give the usual stupid sales pitch that I loath. I hope to only drive Mercedes from here on out and I hope that David Di will be my salesman. Please keep him on your staff, he is awesome. I will recommend him to all of my friends looking to buy a new car. Thanks Sugarland Mercedes for the great experience! The only negative thing I have to say is that I felt a bit uncomfortable when I walked in because so many people were standing around and watched every move I made when I walked in the door. The receptionist is fine, but 3 or 4 salesman standing there too was a bit weird. It's a little uncomfortable to have so many people watching you as you walk thru the doors and up to the front desk. More

It was a perfect experience! Just the right vehicle with the exact options that we needed and at a right price. No extensive visit and paper work was ready for me just to sign and get my vehicle. I really a the exact options that we needed and at a right price. No extensive visit and paper work was ready for me just to sign and get my vehicle. I really appreciate their understanding of my limitations on time. Will do business again in the future and surely will recommend to others. More

This is my very first Mercedes and I had a great experience from beginning to end. David was extra attentive and really wanted to help me purchase the best car for my budget and needs - not just mak experience from beginning to end. David was extra attentive and really wanted to help me purchase the best car for my budget and needs - not just make a sale. I love the dealership and felt very welcome! Will definitely recommend to all family and friends! More

MB Sugarland really take are about my time, and the service on my vehicle was excellent, they really do a great job, the service manager attention and feedback on my car, help me to take I beat decisio service on my vehicle was excellent, they really do a great job, the service manager attention and feedback on my car, help me to take I beat decision, in the type on service requested. More

James was very professional and Paula was helpful during the financing application process. I sent her an e-mail concerning a question that I had the next day and it went un-answered. I'm sure there was a v the financing application process. I sent her an e-mail concerning a question that I had the next day and it went un-answered. I'm sure there was a valid reason and I was able to get my question answered elsewhere. More

Mercedes Benz Sugar Land is the best! Kenneth Hughes is professional, courteous, and all around great guy. He helped locate the car of my mom's dreams. He makes buying a car stress-free and enjoyable! professional, courteous, and all around great guy. He helped locate the car of my mom's dreams. He makes buying a car stress-free and enjoyable! More

This was my first Service Visit to SLMB and it was very pleasant. Tammy was wonderful. I was in and out in a timely manner. Overall experience was great. Mel... pleasant. Tammy was wonderful. I was in and out in a timely manner. Overall experience was great. Mel... More

Even though I have other MB dealership near me, I still go to MB Sugarland - particularly because of the good service they provide. Derek has always been helpful and even if I come unscheduled - he always go to MB Sugarland - particularly because of the good service they provide. Derek has always been helpful and even if I come unscheduled - he always provide accommodations. Always explains everything clear and confirms all services done and if there's a charge for extra things I asked (to be installed and/or looked at - e.g. non warranty stuffs), he always double checks with me about the charges and that if I really wanted to go with it (which means, I can always change my mind). I've been to some dealerships around town where they don't give the customers such options and just go with the charges. More

Great Service and great experience to buy my car. The salesperson Mr. Santiago had great knowledge and was very friendly. I am very happy with my new MB, love it! salesperson Mr. Santiago had great knowledge and was very friendly. I am very happy with my new MB, love it! More