Mercedes-Benz of Sugar Land

My Experience at MB Sugarland was awesome. Frank made sure i bought a vehicle before leaving the complex. He was very accomodating in seeking and securing the right color, vehile options and accessories. sure i bought a vehicle before leaving the complex. He was very accomodating in seeking and securing the right color, vehile options and accessories. He followed up daily, informing me status of the shipment and expected delivery date to Houston. Infact seeing how excited and anxious i was, he got the vehicle into Houston ahead of the scheduled delivery date. My previous car was purchased through Frank in the same dealership and i was pleased to work with him again on this one. Chelsea the Finance Mgr that closed the deal was awesome. I had to drag myself out of her office. She made the experience very pleasant and memorable. She somehow got me to sign up for extended warrantee and other sorts of warrantees that i usually do not accept. I must say they are such a great team in Mecedes Benz Sugarland. Cant think of going elsewhere. I will definately recommend them to friends/family and colleagues that are in the market for an automobile. More

We purchased a car from Frank a few years ago and were pleased with his service. When we were in the market for a new car again this year, we went back to visit Frank and received the same great service. pleased with his service. When we were in the market for a new car again this year, we went back to visit Frank and received the same great service. More

I had a very pleasant experience. I normally do not enjoy the process of buying a car; however, Bojan and your dealership made it an easy and quick process. I am happy with the price I received and th enjoy the process of buying a car; however, Bojan and your dealership made it an easy and quick process. I am happy with the price I received and the interest rate. I was able to view the numbers and understand the process. Bojan was very professional and explained the process which made it understandable. Your entire staff was courteous. The lady who helped me in the finance department was wonderful (sorry, I don't know her name). All in all, I would recommend and have already recommended your dealership to others. Thank you for everything. Gloria Marshall More

I called in the morning to see if a 2013 G63 AMG was still available on their website, the receptionist said yes and I asked for a Sales Manager/Salesman to call me as soon as someone arrives. Promptly still available on their website, the receptionist said yes and I asked for a Sales Manager/Salesman to call me as soon as someone arrives. Promptly at 9:00 I received a phone call from Frank Kelske, told him I would be coming by noon to purchase the car (these vehicles are difficult to find), he said he would be there. I arrived during a morning sales meeting of which Frank stepped out of. The entire experience was great, he was extremely knowledgeable about the process, the vehicle, and a great hands on demo of the G Wagon. I have purchased numerous Mercedes, a Range Rover, a Porsche over the years, it was by far the best and least painless car buying process I have experienced! The dealership is a very comfortable setting to purchase a car, I was taken care of by Chelsea Gotcher in Finance, who was thorough and explained every aspect of the contract, etc. I live in The Woodlands North of Houston and would travel back in a minute to purchase another Mercedes from Frank! Overall, they are a well trained team in Sugarland! Thank you! More

I decided to change my SUV for a new ML 350 SUV, I love it!!! I went to Mercedes Benz Sugarland, It was an Excellent experience and service. Great attention. Thanks. it!!! I went to Mercedes Benz Sugarland, It was an Excellent experience and service. Great attention. Thanks. More

I worked with David D. He was very professional and I worked with David D. He was very professional and patient to explain everything for me. He helped me to choose right car with right price. He was I worked with David D. He was very professional and patient to explain everything for me. He helped me to choose right car with right price. He was one of the Best car dealers I worked with and he was one of the reason I chose Mercedes instead of BMW. More

The service, attention, professionalism and ability were outstanding and exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do outstanding and exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Smart Center Sugarland for years to come More

Extremely fast transaction -- took under 45 minutes! and the vehicle is exactly as it was described. Frank's great features orientation took longer than that! the vehicle is exactly as it was described. Frank's great features orientation took longer than that! More

Frank, Kenneth, and Heather at Mercedes Benz of Sugarland ALL deserve the highest ratings!! They went above and beyond assisting us throughout our adventure of finding the perfect car! We would recommend any ALL deserve the highest ratings!! They went above and beyond assisting us throughout our adventure of finding the perfect car! We would recommend anyone and everyone to these individuals! They were very attentive, caring, and knowledgable throughout our new car purchase. Thanks so much for your help guys! More

Buying made easy. Price negotiations were fairly painless, car came with a decent discount and make ready and paperwork processing time was quick and easy. painless, car came with a decent discount and make ready and paperwork processing time was quick and easy. More