Mercedes-Benz of Sugar Land

I decided to change my SUV for a new ML 350 SUV, I love it!!! I went to Mercedes Benz Sugarland, It was an Excellent experience and service. Great attention. Thanks. it!!! I went to Mercedes Benz Sugarland, It was an Excellent experience and service. Great attention. Thanks. More

I worked with David D. He was very professional and I worked with David D. He was very professional and patient to explain everything for me. He helped me to choose right car with right price. He was I worked with David D. He was very professional and patient to explain everything for me. He helped me to choose right car with right price. He was one of the Best car dealers I worked with and he was one of the reason I chose Mercedes instead of BMW. More

The service, attention, professionalism and ability were outstanding and exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do outstanding and exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Smart Center Sugarland for years to come More

Extremely fast transaction -- took under 45 minutes! and the vehicle is exactly as it was described. Frank's great features orientation took longer than that! the vehicle is exactly as it was described. Frank's great features orientation took longer than that! More

Frank, Kenneth, and Heather at Mercedes Benz of Sugarland ALL deserve the highest ratings!! They went above and beyond assisting us throughout our adventure of finding the perfect car! We would recommend any ALL deserve the highest ratings!! They went above and beyond assisting us throughout our adventure of finding the perfect car! We would recommend anyone and everyone to these individuals! They were very attentive, caring, and knowledgable throughout our new car purchase. Thanks so much for your help guys! More

Buying made easy. Price negotiations were fairly painless, car came with a decent discount and make ready and paperwork processing time was quick and easy. painless, car came with a decent discount and make ready and paperwork processing time was quick and easy. More

This is our forth Mercedes from Frank. Always a pleasure, no pressure and always accommodating. Service has always been great with Robert. Thanks for the sales and service. no pressure and always accommodating. Service has always been great with Robert. Thanks for the sales and service. More

Frank was easy to deal with, incredibly knowledgable, took a significant amount of time in his day to walk us through all the functionality of the car. Very friendly and seemingly very honest and helpful took a significant amount of time in his day to walk us through all the functionality of the car. Very friendly and seemingly very honest and helpful. This is our second mercedes, we were thinking about changing one of them to another brand in the near future, he has made us reconsider and will probbaly opt for a new mercedes again. huge thumbs up More

I HATE buying new cars, the experience is usually long and drawn out. The salesman goes to his manager and comes down on the price 5-8 times before we usually reach an agreement. David went to his sales m and drawn out. The salesman goes to his manager and comes down on the price 5-8 times before we usually reach an agreement. David went to his sales manager once and came back with an offer that we thought was fair. Also, the sales manager never came over to haggle with us, it was just David, I like that. The salesman should have more power to do their job. I honestly hate most car salesman as well, I can tell within 3 minutes of talking to them if I would even consider buying a car from them. David Di was really great to work with, I liked him as soon as we started talking. He is very friendly and has a great sense of humor. He also seems to really care about his customers, doesn't give the usual stupid sales pitch that I loath. I hope to only drive Mercedes from here on out and I hope that David Di will be my salesman. Please keep him on your staff, he is awesome. I will recommend him to all of my friends looking to buy a new car. Thanks Sugarland Mercedes for the great experience! The only negative thing I have to say is that I felt a bit uncomfortable when I walked in because so many people were standing around and watched every move I made when I walked in the door. The receptionist is fine, but 3 or 4 salesman standing there too was a bit weird. It's a little uncomfortable to have so many people watching you as you walk thru the doors and up to the front desk. More

It was a perfect experience! Just the right vehicle with the exact options that we needed and at a right price. No extensive visit and paper work was ready for me just to sign and get my vehicle. I really a the exact options that we needed and at a right price. No extensive visit and paper work was ready for me just to sign and get my vehicle. I really appreciate their understanding of my limitations on time. Will do business again in the future and surely will recommend to others. More