Mercedes-Benz of Sugar Land

MBUSA SL was able to accommodate my schedule + loaner car availability with ease. As always, working with / talking to Robert F. is an absolute pleasure. While I would love it if the tires were less expens availability with ease. As always, working with / talking to Robert F. is an absolute pleasure. While I would love it if the tires were less expensive (ML350), I can't complain too much about the product / service pricing. I'd estimated it would cost 2K for everything that needed to be done, and it was $18xx.xx. I was close! One side note: The car was detailed (and it looked beautiful!) The only issue was that I could not lift the rear seat in order to maximize cargo space. The gray, molded cover (behind the driver's side) shifted & covered the release latch. I fussed with it, my dad fussed with it, and finally my husband was able to adjust it so that the seat bottom would lift / seat back would fold down. Perhaps in the future someone could test that to make sure the rear seats are functional (in both upright & folded positions) before the vehicle leaves the detail shop. Thanks for all the professionalism & quality service! Suzi Stanton 281.745.0115 cell More

Great experience purchasing new auto. Cary was very courteous, friendly, attentive to my time schedule and desires for features in new car. I had heard good things about Cary and the dealership and my courteous, friendly, attentive to my time schedule and desires for features in new car. I had heard good things about Cary and the dealership and my experience proved them to be true. More

ANDREW WAS A GREAT GUY. HE MADE ME EEL AT HOME AND AT EASE. EVEN THOUGH THE PRICE WAS A LITTLE MORE THAN I ANTICIPATED, HE WAS A BLE TO GIVE ME REASONS WHY THE VEHICLE IS WORTH THE PRICE. EASE. EVEN THOUGH THE PRICE WAS A LITTLE MORE THAN I ANTICIPATED, HE WAS A BLE TO GIVE ME REASONS WHY THE VEHICLE IS WORTH THE PRICE. More

Excellent service and I felt good about the experience. Frank was great and handled the sale like a true professional. We are also moving all of our service to Sugar Land due to the experience of buying th Frank was great and handled the sale like a true professional. We are also moving all of our service to Sugar Land due to the experience of buying the new car. More

On a daily basis, I interact with a host of people, both professionally and personally, and I can definitely attest to the SUPREME LEVEL of service and professionalism demonstrated by the employees at the M professionally and personally, and I can definitely attest to the SUPREME LEVEL of service and professionalism demonstrated by the employees at the Mercedes-Benz of Sugar Land. Specifically, Mr. Chou Shu, Assistant Service Manager, delivers outstanding service of the highest caliber with integrity and a genuine smile. Upon arriving at the dealership, he greeted me, promptly attended to my service request, and thoroughly inspected my vehicle to offer assistance and updates that I might need for the optimal performance of my vehicle. I was particularly impressed by the personalized time and attention he provided, and his willingness to answer all of my questions. While my car was being serviced, Mr. Shu provided an update on the anticipated time my car would be completed and personally informed me when my service needs were completed. When I approached my car, it was washed and vacuumed and in pristine condition. Now, that's great service! Should I require any additional services in the future, there's no need to go anywhere else but to Mr. Shu and Mercedes-Benz of Sugar Land. More

My family has worked with Tammy as our adviser on 5 different cars and suffice it to say she has always been incredible. She goes far above and beyond to hunt down and get our issues fixed. I live 2 mi different cars and suffice it to say she has always been incredible. She goes far above and beyond to hunt down and get our issues fixed. I live 2 miles from a different Mercedes dealership and had to take cars of ours there three times in the past with roadside assistance issues. Those experiences reinforced what I already knew -- we get exceptional service from Tammy at Mercedes Benz of Sugar Land. That is why for our normal servicing and other repair and warranty work we take the time to drive 25 miles all the way to Sugar Land to have our cars serviced by Tammy. More

This is our 3rd purchase from MD Sugar Land and Frank has been our go to guy for all three. The best personal service I have ever received. The finance piece was also a breeze and Chelsea was friendly and been our go to guy for all three. The best personal service I have ever received. The finance piece was also a breeze and Chelsea was friendly and very knowledgable and explained things perfectly. All in all, I would not consider going anywhere else. We may be back as soon as next week to replace our other 2011. More

Mr. Luis Salazar is an outstanding asset for Mercedes Benz of Sugarland. He was very professional & his expertise made my husband & I purchase my next from him. I highly recommend Mr. Salazar to be your Benz of Sugarland. He was very professional & his expertise made my husband & I purchase my next from him. I highly recommend Mr. Salazar to be your next saleman for your next car.Thank you for all your help. It was a pleasure doing business with you. Gaither Missouri City, Tx More

Mercedes Benz of Sugarland has EXCELLENT CUSTOMER SERVICE and exceeds my expectations throughout the car purchasing experience. My salesman Aundre Crawford is well respective, very informative, knowledgeable and exceeds my expectations throughout the car purchasing experience. My salesman Aundre Crawford is well respective, very informative, knowledgeable and exhibits the BEST CUSTOMER SERVICE I have ever experienced with any car dealership. Keep up the good work and I will always be loyal Mercedes customer for life! More