Mercedes-Benz of Sugar Land

I have leased my two C300 and E350 Mercedes Benz cars with Frank and Joseph Kelske. It has always been a pleasurable experience because the Kelske are very trustworthy people and always have all the answ with Frank and Joseph Kelske. It has always been a pleasurable experience because the Kelske are very trustworthy people and always have all the answers to my questions in a very polite manner. More

I have bought three Mercedes from your dealership since 2009. All three experiences were very pleasant. Joseph and his father were highly professional and informative. I didn't feel presured but at the sam 2009. All three experiences were very pleasant. Joseph and his father were highly professional and informative. I didn't feel presured but at the same time they made the experience so enjoyable it made it easier to buy. I was going to buy used but decided to buy a 2014 model instead. On another note, Tammy Stafford is one of the most professional people I have ever known. Her dedication to service knows no bounds. You are very fortunate to have her as an employee. More

My experience began with Joseph Kelske and was completed with Stan Smith. I was impressed with both their team work and professionalism. I have never experienced a dealership where salesmen were seemingly with Stan Smith. I was impressed with both their team work and professionalism. I have never experienced a dealership where salesmen were seemingly willing to coordinate a sale with another associate. Both have followed up concerning my experience with the company, ensuring my satisfaction. Chelsea was absolutely charming and very informative. Such a pleasure to work with. Tony appeared to have a genuine concern for everyone within his visual field. I sincerely appreciate the feeling of warmth that he generated and voice of concern that he expressed. I have enjoyed my MB very much and will definately be a returning customer. The customer experience was first class, as is the automobile, hands down. Sonya More

This is the second time that I purchase a Mercedes-Benz vehicle from your dealership. I live in McAllen, TX which is 6 hours away but I travel to Sugarland for a reason; great customer service. Everyone is vehicle from your dealership. I live in McAllen, TX which is 6 hours away but I travel to Sugarland for a reason; great customer service. Everyone is so friendly and eager to help! Charlie Chang, specifically, was beyond helpful in helping my husband and I find the perfect car for us. We were so indecisive about which car to pick, and he was very patient and understanding with us throughout the entire journey. I will be a returning customer without a doubt! Great job guys! More

Great customer service specially by Frank and Bojan. The reason I came back to MB Sugarland was Frank's customer service ad Bojan really went above and beyond to make this experience great. Thank You reason I came back to MB Sugarland was Frank's customer service ad Bojan really went above and beyond to make this experience great. Thank You Kashif S. Bawany More

They made me feel at home, they understood my situation and we took care of most paperwork over the phone. I was not at the dealership long, and I got exactly what I wanted!!!!!! and we took care of most paperwork over the phone. I was not at the dealership long, and I got exactly what I wanted!!!!!! More

I have been a customer of Sugar Land Mercedes for many years. When it came time to trade in my old Kompressor for a new car, I knew I would buy a CPO from Sugar Land. And they did not disappoint. From years. When it came time to trade in my old Kompressor for a new car, I knew I would buy a CPO from Sugar Land. And they did not disappoint. From the moment I walked onto the lot, to the time I drove out was a total of 3.5 hours. Bojan Secerkadic was very knowledgeable and patient. Mike Baches helped us to find exactly what I wanted, and Harry St. Clair took care of all the paperwork quickly. Was the most pleasant buying experience I have ever had with a car. I will always recommend Sugar Land over Greenway hands down! More

I went in looking to order the brand new 2014 CLA 250 and my salesman, Frank Kelske, made it a wonderful, stress free, hassle free experience. I'm a very demanding, informed customer and Frank is as honest my salesman, Frank Kelske, made it a wonderful, stress free, hassle free experience. I'm a very demanding, informed customer and Frank is as honest as they come. I advised him of everything I wanted in the car and he was able to find the car already in shipment, which cut dowm my wait time by 6 weeks. He put my mind at ease, kept me informed throughout the entire process and followed up with me several times after my purchase to make sure I was completely satisfied. If you're in the market for a new or used Mercedes Benz, visit Frank Kelske at Sugar Land MB, you won't regret it. More

I sent an email to Mercedes Benz in Sugar Land and Frank Kelske contacted me regarding my request. He found the vehicle I wanted and worked very hard to get all the ground work done before I drove to Sugar Kelske contacted me regarding my request. He found the vehicle I wanted and worked very hard to get all the ground work done before I drove to Sugar Land to make the purchase. He had everything ready when we arrived and then we changed our mind and wanted a different vehicle. Although, he had everything ready with the first car, he immediately went to work on getting us the different one we requested. He continued to work very hard to make sure that we were pleased with our purchase. He got the new car from a different lot and since it was brand new, it had to be made ready. He got the service department on it right away so we could return home that night with our new car. After we finished the paperwork, he took great care in showing us all the features on the car and explaining all the details. He never rushed us and always had time to answer any questions we had. He has even called us a couple of times to make sure everything was working properly and that we were satisfied. When we were directed to the finance department, a young woman named Chelsea Gotcher helped us and could not have been nicer. She got us a better interest rate than I thought possible. I guess in all the years we have been purchasing vehicles, this was probably the best buying experience that we have ever had. I have never been treated any nicer any where. I would highly recommend this dealership to anyone. Be sure to ask for Frank and Chelsea....you will not be disappointed!!!!! More