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Mercedes-Benz of Sugar Land

Sugar Land, TX

4.4
508 Reviews
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15625 Southwest Fwy

Sugar Land, TX

77478

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Showing 508 reviews

January 04, 2014

I did preliminary shopping back in October. I met Andrew during my first visit to the dealership. He was very professional, knowledgable and not pushy. He followed up with emails over the next several wee More

by kpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2014 -

Mercedes-Benz of Sugar Land responded

Way to work as a team guys. Kpd please feel free to contact us if you have any questions 281.207.1500.

January 04, 2014

This dealership is wonderful. We had planned on buying a car in Houston at the dealership that is close to our home. They were busy and sold out of the car we wanted so we decided to call Sugar Land to see More

by helenw333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
Jan 07, 2014 -

Mercedes-Benz of Sugar Land responded

Great job Frank and Paula! We are pleased to know you had a pleasant buying experience. Please feel free to contact us if there is anything else we can assist you with 281.207.1500.

December 31, 2013

I was very pleased with the information that was given to us in terms of what all needed to be done and what could be done at a later date. I was also very thankful for the continuous updates on the status o More

by Ty Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2014 -

Mercedes-Benz of Sugar Land responded

We sincerely appreciate your kind words. We strive to provide First. Class. Service to all of our clients and are extremely happy to know that Michelle and our staff has provided you with just that. For any questions you may have please contact us at 281.207.1500.

December 30, 2013

Thank you for the great experience at MB in Sugar Land. Thank you for the great experience at MB in Sugar Land. Frank was very knowledgeable and patient with our enquiries to finally purchasing the car w More

by temanash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
Jan 07, 2014 -

Mercedes-Benz of Sugar Land responded

Thank you for the postive review and recommendation. We are glad to know your car buying experience was quick and painless. Let us know if you need anything 281.207.1500.

December 19, 2013

I first met Frank Kelske shortly after he joined this dealership and I bought my first Mercedes (CLK Convertible) from him that day. Last week I purchased my 7th Mercedes from Frank, a new SL 550. Why? More

by james2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
Jan 07, 2014 -

Mercedes-Benz of Sugar Land responded

Thank you for the compliment about Frank and Mercedes-Benz of Sugar Land. Please let us know if there is anything that we can assist you with 281.207.1500

December 18, 2013

I had a very excellent experience at Mercedes of Sugar Land! Frank Kelske and Joseph Kelske in Sales were so helpful and I had such great customer service from them both; they were friendly and helpful in More

by tinaann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kelske, Frank Kelske, Chelsea Gotcher
Dec 19, 2013 -

Mercedes-Benz of Sugar Land responded

Great job everyone.

December 17, 2013

I walked into the dealership and was immediately struck by the order and cleanliness of the place. Asked the front desk to see a sales person. I was introduced to Mr. Humberto Martinez and inquired about a More

by krasheed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
December 14, 2013

Frank Kelske was excellent. I found Frank on the web due to his outstanding customer reviews. All of his actions were directed towards helping me get the exact car I desired at a fair price and through a p More

by johnpruitt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
Dec 16, 2013 -

Mercedes-Benz of Sugar Land responded

Thank you for paying it forward. By providing feedback, online reviews have helped customers learn about who we are and about the services we offer. We appreciate you taking the time to do so. Please contact us if there is anything else we can assist you with 281.207.1500.

December 13, 2013

My husband's favorite car is Mercedez Benz. At first I was very sceptical because of the price. Luiz Salazar was very reassuring that the purchase of the ML and the smart car were wise choice considerin More

by MariaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The Operators did excellent jobs
Dec 13, 2013 -

Mercedes-Benz of Sugar Land responded

Thank you for your review. We strive to provide First. Class. Service to all of our clients. We are elated to know that our specially trained staff provided you with the services you deserve.

December 12, 2013

W came into the dealership without a clear idea of what we wanted. Frank took the time over the course of a week to help us test drive several cars, was very knowledgable about them all, and helped us cho More

by almcgeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
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