Mercedes-Benz of Sugar Land

I have been experiencing excellent service form this dealership for years and will continue supporting it for many more years to come. My service advisors know me and are very professional. Thanks dealership for years and will continue supporting it for many more years to come. My service advisors know me and are very professional. Thanks More

Had a wonderful experience buying my new car. The entire staff was very helpful and accomadating. Frank helped us expediate the paperwork and formalities. Thank you. staff was very helpful and accomadating. Frank helped us expediate the paperwork and formalities. Thank you. More

Frank is a fantastic! He is very knowledge and extremely patient in answering all my questions regarding the purchase. I would buy a house from him if he has a Realtor license. patient in answering all my questions regarding the purchase. I would buy a house from him if he has a Realtor license. More

Excellent experience, was always a BMW guy till I took the S550 for a spin. Traded x6 with no regrets.agents treat you with respect . the S550 for a spin. Traded x6 with no regrets.agents treat you with respect . More

Your service representative Mr. Chou Shu is the best service people I have ever seen in my life (I am 78 years old). He is knowledgeable and experienced in all aspects of the Mercedes Benz. He his ver service people I have ever seen in my life (I am 78 years old). He is knowledgeable and experienced in all aspects of the Mercedes Benz. He his very friendly toward the people and professional toward his work. I am so impress with his services. More

Mercedes Sugar Land is the very best!!!! We have purchased three Mercedes from this dealership and have NEVER been disappointed. We will continue to use this dealership for future purchases as well purchased three Mercedes from this dealership and have NEVER been disappointed. We will continue to use this dealership for future purchases as well as service Frank Kelske is wonderful. He has always been fantastic to work with and we will always buy our vehicles from him!!! More

It’s simple – when you walk in the first thing you notice is ‘Class’. Employees dress well, employees behave well and yes, they sell well. You enter this beautiful building and you get greeted right away. So is ‘Class’. Employees dress well, employees behave well and yes, they sell well. You enter this beautiful building and you get greeted right away. Something the other dealership lacked. To start, I visited this dealership for the first time on a Monday holiday. The door was opened, I saw someone and I let myself in. Even though he said ‘sorry we are closed’ he added ‘but, is there something you’d like to know?’ and he went on to dedicate one hour of his free time to help me answer questions. From that point on forward it was a smooth ride. Half way thru the deal, my sales rep had to leave town for training and passed it on to another sales rep; she was just as nice and helpful; so much so that I ended up buying the car after all. They were not so lenient when it comes to dealing, but their service, promises well kept, and just the overall experience was worth the extra mile (And dollar). Don’t buy a car anywhere else… More

I purchased my third Mercedes from Frank Kelske and once again he provided excellent customer service. I was in search of a particular car with specific details and Frank searched, located, and shipped my v again he provided excellent customer service. I was in search of a particular car with specific details and Frank searched, located, and shipped my vehicle to me in a matter of 3 days. He is helpful, professional, and down to earth which is why I continue to utilize him in my car purchases. Thanks again for my new AMG! I love it! More

I can't say enough good things about my experience with your service department this week. Before giving my issue one last try to be resolved, I had taken my car to have the front end fixed five time with your service department this week. Before giving my issue one last try to be resolved, I had taken my car to have the front end fixed five times. I went to the Greenway dealership four times and the North Freeway once. Each time, my car came home unfixed. From the moment I met with Randy Els, who had Dario test drive my car with me in it so he could hear the noise for himself, I was very impressed by the warm and professional atmosphere of this dealership. Everybody treated me so kindly (something I didn't always encounter at Greenway). And instead of giving me a stripped down loaner car, the car I was given to drive had a sunroof and satellite radio. It made the mere 24 hours I had to drive it a pleasure. Not only did I get my car back a day later (instead of days later), Dario was able to fix the problem. For the first time in years, I am able to drive a car that feels and sounds like a luxury car. As I checked out at the cashier's desk, I admitted that I had been so disillusioned with my experience until now, that I wasn't considering another Mercedes for my next car. However, because of the extremely positive experience I had with your service department, I will definitely be making a visit to the dealership when the time comes to buy another car. In the meantime, I will be using your service department exclusively for my service needs. Please extend my gratitude to all of your great service professionals. More