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Mercedes-Benz of Sugar Land
Sugar Land, TX
511 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 511 reviews
March 06, 2014
They quoted a cost to repair my car, and stuck to the estimate even after hitting a couple of roadblocks that took some extra time. The quality of work was very good. They did what they said they would estimate even after hitting a couple of roadblocks that took some extra time. The quality of work was very good. They did what they said they would do, when they said they would do it, and for the price quoted. This is more than I can say for MOST auto-service shops in Houston. Jeff AMG Fan More
by one4toqrue
March 06, 2014
We found the car we were looking for online, a E350W Mercedes Benz 2011, the price was in our range. We were contacted promptly. Frank Kelske, our sales agent, was very pleasant to work with. He was ver Mercedes Benz 2011, the price was in our range. We were contacted promptly. Frank Kelske, our sales agent, was very pleasant to work with. He was very informative, professional, knowledgeable about his product. We left feeling very comfortable with our purchase. The facility & location is comfortable, clean, and accommodating to say the least. We drove 4 hours but returned home feeling extremely relaxed due to the pleasant day spent at Sugar Land Mercedes Benz Dealership. Thank You Frank, Billy & Pamela Payne More
by pkpayne
Employees Worked With
Frank Kelske
March 05, 2014
Frank went above and beyond to get me into a car that fit exactly what I was looking for. He was very thorough in explaining all the features and was genuinely interested in getting me a car that was in my exactly what I was looking for. He was very thorough in explaining all the features and was genuinely interested in getting me a car that was in my budget. Paula was also a pleasure to work with. She was very helpful in getting me a financing plan I could work with. She was so nice. I looked around for awhile (at other dealerships that were closer to me) but when I got with Frank I felt like I really got the help I was looking for. With no pressure I was in my new car in no time! I will DEFINITELY refer Frank, Paula, and the dealership itself! More
by NinaRollac
Employees Worked With
Frank Kelske
March 03, 2014
Mercedes Benz Sugar Land's service department is excellent! My neighbor bought a new Mercedes there and told me what a great dealership it is so I switched my service dealership to Mercedes SugarLa excellent! My neighbor bought a new Mercedes there and told me what a great dealership it is so I switched my service dealership to Mercedes SugarLand and I have been so happy! Michelle is superb. More
by Judi Pearson
March 03, 2014
My experience at Mercedes Benz of Sugarland was good because of my salesperson Max went out of the way to help me to get financed. You see I had some credit issues and he did not stop until he found the because of my salesperson Max went out of the way to help me to get financed. You see I had some credit issues and he did not stop until he found the right finance for me. This has helped me to get back on my feet. I really appreciate all the help he showed me and I will recommend him highly because we need more caring people like Max to help people. Thanks again Max!!!!! More
by Etaylor123
February 28, 2014
Kenneth Hughes sold my wife and I a new vehicle recently and was very professional, we are quite pleased. He's been with Mercedes many years and it shows in his level of expertise. Paula helped us out i and was very professional, we are quite pleased. He's been with Mercedes many years and it shows in his level of expertise. Paula helped us out in Finance, and both stayed with us late to accommodate our schedule. Mr. Hughes then did a great presentation on our new vehicle. We actually told him he didn't have to give us the full presentation because we had owned Mercedes vehicles before, but he insisted on the presentation because he wanted us to have a great experience. I was very impressed with that. This was the third Mercedes I've purchased from him, and I'll be back for more in the future. I've never had a bad experience at MB Sugarland. David W More
by DavidWiemers
Employees Worked With
February 28, 2014
Frank was very helpful and tried to get us the best price for the car. Since the manager did not budge we were able to get other items installed to our car. for the car. Since the manager did not budge we were able to get other items installed to our car. More
by tlc0021
Employees Worked With
Frank Keiske, Frank Kelske
February 27, 2014
My sales person Kaly was amazing she worked with me even My sales person Kaly was amazing she worked with me even past hours to find the perfect car for my needs.!!! I would recommend her and Sugarland My sales person Kaly was amazing she worked with me even past hours to find the perfect car for my needs.!!! I would recommend her and Sugarland Mercedes-Benz to everyone.........and I have. More
by cindybird
February 27, 2014
My wife and I came in not sure if we wanted a GLK class or an ML. Humberto was very patient with us, showing the differences, and even helping us make a decision on which car to purchase. I will definitely or an ML. Humberto was very patient with us, showing the differences, and even helping us make a decision on which car to purchase. I will definitely recommend this dealership and Humberto to my friends and family. More
by Scrantondmpc
Employees Worked With
Humberto Martinez
February 26, 2014
I went to the dealership to drive a car I had seen on the internet. While there Bojan showed me another car. After thinking about what I wanted I got back in touch with Bojan and let him know what I was lo internet. While there Bojan showed me another car. After thinking about what I wanted I got back in touch with Bojan and let him know what I was looking for. On my next visit he had exactly what I was looking for. The sales process was very smooth and Bojan was very helpful with everything. He did a great job with follow up and made sure I was satisfied with everything. Through the process they didn't waste my time or try to convince me to purchase something I really didn't want. The price was fair for both the car I purchased as well as for my trade in. I would recommend both Bojan and Mercedes Benz of Sugar Land for anyone looking for a new car. More
by patrickjo
