Mercedes-Benz of Sugar Land

Tammy is a consummate professional, who knows her clients well and her service department even better. She provides efficient, courteous, prompt and personalized service and is an absolute pleasure to deal w well and her service department even better. She provides efficient, courteous, prompt and personalized service and is an absolute pleasure to deal with. She goes out of her way to keep the customer informed, reassured and ultimately perfectly satisfied with every aspect of the service experience. I always know my car will be ready as promised, and perfectly serviced, and Tammy makes the experience of taking my car to the dealership not only painless, but enjoyable. She's a keeper :-) Thank you, Tammy, for being an outstanding service representative/manager for me for over four years! More

I would recommend this dealership to anyone looking for a new or used MB. The whole experience with the purchase of my 2014 CPO ML350 was very pleasant. Frank Kelske on a sales side was friendly, helpful and new or used MB. The whole experience with the purchase of my 2014 CPO ML350 was very pleasant. Frank Kelske on a sales side was friendly, helpful and professional. Paula Alpha on a financial side was a pleasure to work with. They both helped to select and buy exactly what I was looking for, making the process quick and stress free. More

I would highly recommend this dealership to anybody considering a new or used Mercedes. We worked with Frank Kelske to purchase a 2012 CPO GL450. We had been searching for this particular vehicle for s considering a new or used Mercedes. We worked with Frank Kelske to purchase a 2012 CPO GL450. We had been searching for this particular vehicle for some time and had been looking at other dealerships who repeatedly let us down. One phone call to Frank and the team at Sugar Land Mercedes and we were in the car we wanted at the price we wanted within twenty four hours! I just wish we'd reached out to Frank earlier in the process. If you want honest and straight talking people with second to none service then I would highly recommend Frank and the team at Sugar Land Mercedes. I should also note that our experience with the after sales service and finance team was equally impressive. Paula Alpha walked us through all the options available to us and helped us finalize a package that satisfied our needs and offered true value. I am very satisfied with my experience and I believe this is the start of a business relationship likely to extend over many more vehicles over the years! More

Salesman we're very friendly and helpful. Seemed go to out of the way to find the perfect car for us. Finance department was also very informative and helpful. to out of the way to find the perfect car for us. Finance department was also very informative and helpful. More

Used to use MB Greenway and felt they really did not care about me or my car. MB Sugarland is a breath of fresh air. Mr. Shu has great bed side manner and is caring and professional. Will continue to use about me or my car. MB Sugarland is a breath of fresh air. Mr. Shu has great bed side manner and is caring and professional. Will continue to use them. More

The experience at Mercedes-Benz of Sugar Land was absolutely the best car purchase experience I have ever had. Bojan Secerkadic was great to work with from the moment I walked into the dealership an absolutely the best car purchase experience I have ever had. Bojan Secerkadic was great to work with from the moment I walked into the dealership and until I drove away in my new car! He was professional, friendly, and really just a fun guy to work with. The entire staff at Mercedes-Benz of Sugarland was welcoming and helped to make this a very pleasant experience. Of all the car purchases I've ever made, the one at your dealership is the first I truly enjoyed, largely because of Bojan's service. I will definitely recommend your dealership, and particularly Bojan, to anyone interested in buying a Mercedes. More

Mercedes Benz of Sugarland was one of the best dealerships i have ever purchased a vehicle from. the entire staff was friendly and made sure your needs were being addressed. Frank Kelske was extr dealerships i have ever purchased a vehicle from. the entire staff was friendly and made sure your needs were being addressed. Frank Kelske was extremely knowlegable of the Mercedez Benz line of vehicles and the options we were looking for. I would recommend Frank to anyone interested in dealing with this dealership. Will Thanalertvisuti was on of the most pleasenat finance people i have dealt with and made the whole process painless and swift. I would definitely recommend this dealership More

They quoted a cost to repair my car, and stuck to the estimate even after hitting a couple of roadblocks that took some extra time. The quality of work was very good. They did what they said they would estimate even after hitting a couple of roadblocks that took some extra time. The quality of work was very good. They did what they said they would do, when they said they would do it, and for the price quoted. This is more than I can say for MOST auto-service shops in Houston. Jeff AMG Fan More

We found the car we were looking for online, a E350W Mercedes Benz 2011, the price was in our range. We were contacted promptly. Frank Kelske, our sales agent, was very pleasant to work with. He was ver Mercedes Benz 2011, the price was in our range. We were contacted promptly. Frank Kelske, our sales agent, was very pleasant to work with. He was very informative, professional, knowledgeable about his product. We left feeling very comfortable with our purchase. The facility & location is comfortable, clean, and accommodating to say the least. We drove 4 hours but returned home feeling extremely relaxed due to the pleasant day spent at Sugar Land Mercedes Benz Dealership. Thank You Frank, Billy & Pamela Payne More

Frank went above and beyond to get me into a car that fit exactly what I was looking for. He was very thorough in explaining all the features and was genuinely interested in getting me a car that was in my exactly what I was looking for. He was very thorough in explaining all the features and was genuinely interested in getting me a car that was in my budget. Paula was also a pleasure to work with. She was very helpful in getting me a financing plan I could work with. She was so nice. I looked around for awhile (at other dealerships that were closer to me) but when I got with Frank I felt like I really got the help I was looking for. With no pressure I was in my new car in no time! I will DEFINITELY refer Frank, Paula, and the dealership itself! More