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Mercedes-Benz of Sugar Land
Sugar Land, TX
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Excellent Service Frank Kelske delivered excellent service, he helped us trade in our C230 for ML350. He was very friendly and professional, made the whole process comf Frank Kelske delivered excellent service, he helped us trade in our C230 for ML350. He was very friendly and professional, made the whole process comfortable and easy. More
Dealership evaluation Everyone on the staff at this dealership that I dealt with in the purchase of my vehicle was very knowledgeable, friendly, and went out of their way t Everyone on the staff at this dealership that I dealt with in the purchase of my vehicle was very knowledgeable, friendly, and went out of their way to make you feel comfortable during the purchase activities. More
Thank You, Mercedes Benz of Sugar Land! We purchased our first Mercedes Benz from Mercedes-Benz of Sugar Land on 5/31/14 and it was by far the easiest, most satisfying experience we've had. We purchased our first Mercedes Benz from Mercedes-Benz of Sugar Land on 5/31/14 and it was by far the easiest, most satisfying experience we've had. Kenneth Hughes took the time to listen to what I wanted in the C-Class and actually found the perfect vehicle for me! My intentions weren't necessarily to buy the care that day, but I walked out that evening with a new Mercedes! Kenneth was friendly, knowledgeable and is truly an asset to the dealership. After a wonderful Sales experience, Chelsea in Finance was prepared and ready for us to sign the paperwork. We were in and out with no hassles. Steve Ho, Delivery Specialist provided a terrific presentation of the car and it's features prior to my leaving the dealership. Again, great job to all and thank you! I look forward to continuing the relationship with MB of Sugar Land and will certainly refer any friends and family to the dealership! More
Incredible Experience To whom it may concern: My experience at the Sugar land Dealership from start to finish was an 11 out 10. Howard Rich was friendly at all times an To whom it may concern: My experience at the Sugar land Dealership from start to finish was an 11 out 10. Howard Rich was friendly at all times and always made himself available to getting the job done with my needs. Frank Kelske never missed a call or called back in a very fast manner. He answered all of my questions perfectly. At the finish line, Paula Alpha took care of everything and got me exactly what we wanted and what we were looking for. Thanks, Ron & Jennifer Zach More
Frank understood our requirements and priorities immediately Frank was very quick in understanding what our requirements and priorities were and worked out the packaged deal best suited to us. We strongly recomm Frank was very quick in understanding what our requirements and priorities were and worked out the packaged deal best suited to us. We strongly recommend Frank for all your auto needs. He is very knowledgeable and experienced sales professional. - Sonia and Kanwal Gupta More
Great Experience I purchased a GL 450. This was an excellent car buying experience - stress free and fast. Both Frank and Paula were very professional and easy to work I purchased a GL 450. This was an excellent car buying experience - stress free and fast. Both Frank and Paula were very professional and easy to work with. I would have no hesitation in purchasing another vehicle from Frank and Mercedes Benz of Sugar Land again. More
Great experience and staff! I had a wonderful experience yesterday evening with everyone I spoke with at Mercedes-Benz of Sugar Land. Kenneth Hughes was so accommodating and hel I had a wonderful experience yesterday evening with everyone I spoke with at Mercedes-Benz of Sugar Land. Kenneth Hughes was so accommodating and helpful. This was my first Mercedes purchase, and it couldn't have gone more smoothly. I really appreciated everyone's helpful and friendly attitude even when I asked hundreds questions!!! I have already recommended MB of Sugar Land and Kenneth Hughes to two friends of mine, and it hasn't even been 24 hours! The customer service experience of MB Sugar Land could not be better. Thank you to everyone there! More
Sugar Land Mercedes Frank Kelske made the whole process of buying my new ML350 so easy. The car I wanted was not available, but he searched and found one that had all th Frank Kelske made the whole process of buying my new ML350 so easy. The car I wanted was not available, but he searched and found one that had all the features I wanted but would not be ready for several weeks. He sent me home in a loaner ML, which gave me plenty of time to get used to driving a Mercedes. My new car arrived today, and I couldn't be happier with my decision to purchase a Mercedes from the Sugar Land dealership. More
Sales experience My husband and I went to MB Sugarland to look into the 2014 E class Coupe model. We had previously bought an E class 4 door sedan from Frank Kelske 7 My husband and I went to MB Sugarland to look into the 2014 E class Coupe model. We had previously bought an E class 4 door sedan from Frank Kelske 7 years ago and we look at several options and decided the Coupe was the best fit. Frank was very professional and we were very comfortable with him and we purchased the car on that very day. Frank was very thorough and took time to explain all the intricacies of MB technology. He is highly recommended! More
THE BEST SALESMAN He made this experience one of the BEST!!! I appreciate him deeply and he is an asset to MB Sugarland!!! Thank you so very much!!! He made this experience one of the BEST!!! I appreciate him deeply and he is an asset to MB Sugarland!!! Thank you so very much!!! More