Mercedes-Benz of Sugar Land

Great experience at MB Sugarland! I had an amazing experience at MB Sugarland! Kenny was so patient and fun. I would do it all over again! They had the exact car I wanted and then some I had an amazing experience at MB Sugarland! Kenny was so patient and fun. I would do it all over again! They had the exact car I wanted and then some. The delivery was smooth and informative as well. I will absolutely recommend others. So happy to be apart of the Benz family! More

EXCELLENT SERVICE Mr. Frank is an awesome salesperson who helped me through the whole process and worked with me in the best way possible. His services and his experie Mr. Frank is an awesome salesperson who helped me through the whole process and worked with me in the best way possible. His services and his experience has amazed me . I would highly recommend him to any of my family and friends who need help find a car .Best customer service I have ever experienced ! More

The only dealership for me!!! This dealership is the best! After taking an older Mercedes to them for 10 years and buying and having my newest Mercedes serviced there, I'd not go This dealership is the best! After taking an older Mercedes to them for 10 years and buying and having my newest Mercedes serviced there, I'd not go anywhere else. Ken Hughes is an excellent salesperson and helped me find exactly what I wanted in a car. Every person who has helped me, greeted me, and worked with me has been friendly, knowledgeable, and extremely sensitive to my needs. The service department is incredible. They are on time, respond to every question and concern I have, and explain things thoroughly. Michelle Ward is the one of the biggest reasons I'll continue to buy my cars and have them serviced there. I have known her for years and she continues to provide the best service ever! She always goes the extra mile and is a true professional! More

Realtor Kaly is always very professional but very personable and knowledgable. Love working with her and wouldn't want to work with anyone else. Haven't had a Kaly is always very professional but very personable and knowledgable. Love working with her and wouldn't want to work with anyone else. Haven't had any problems with the dealership either. More

upset cust this is a follow up from a review yesterday, Mercedes has contacted me and sent info to help me set up my instrument panel and all is working correct this is a follow up from a review yesterday, Mercedes has contacted me and sent info to help me set up my instrument panel and all is working correctly again, although I still would not recommend the service advisor cedick as he is very rude and perhaps should be in a diff position not dealing with customers. The mgmt. has taken care of my problem therefore I would recommend them for service thanks satisfied customer More

Whatever it took!! I just leased a 2014 e350 coupe which is my second lease. My contact is Frank Kelske who did an awesome job working with me and getting the price, pa I just leased a 2014 e350 coupe which is my second lease. My contact is Frank Kelske who did an awesome job working with me and getting the price, payment and type car I wanted and is the reason I went with Sugarland over Greenway. Professional service and the gentleman that went over all the cars features did a excellent job of explaining everything to me. I was in and out of the dealership in a little over 2 hours with a brand new car that is awesome to drive. Thanks Frank for making this happen!!!! More

Product Concierge and Finance Steve took the time to show me all the features of my new car. Did a great job and did not rush. Thanks Steve. Heather Robbins in finance was gre Steve took the time to show me all the features of my new car. Did a great job and did not rush. Thanks Steve. Heather Robbins in finance was great. She called me several times during the transaction with requested information. Thank you Heather. More

Great Dealership - Great Deal After a terrible experience at another MB dealership, we were very pleased with MB Sugar Land. Closed our deal over the internet and phone in an hour After a terrible experience at another MB dealership, we were very pleased with MB Sugar Land. Closed our deal over the internet and phone in an hour and took delivery that day. Chris Hozhausen did a great job getting us full trade in value and a no hassle deal on our ML-350. This deal could not of been easier, it made car buying the way it should be, no running back and forth to the new car manager. We are looking forward to a long relationship with this dealership. The drive from North Houston/The Woodlands was worth the time, Great Dealership, good people will let you know how the Service Department is when the time comes. More

New Car Frank in sales was wonderful. We got the car we wanted at the price we needed. Working with finance was actually enjoyable. Great overall experienc Frank in sales was wonderful. We got the car we wanted at the price we needed. Working with finance was actually enjoyable. Great overall experience! More

Bought new car I went looking for a new car for my wife. Freddy provided with me excellent service. He assisted me through the entire process. My wife is very happy I went looking for a new car for my wife. Freddy provided with me excellent service. He assisted me through the entire process. My wife is very happy. More