Mercedes-Benz of Sugar Land

No haggle delaership This dealership has always bent the rules getting us the best deal on our trades and the best price for the cars we are purchasing. This will be our 8 This dealership has always bent the rules getting us the best deal on our trades and the best price for the cars we are purchasing. This will be our 8th car with this dealership. Very please with the level of service, price, and professionalism. Frank Kelske has always been their to take care of us. A big shout out to Mike Baches for all his help as well!! Paula Alpha made the financing on our lease as painless as possible, was out of there in less than 20 min!! Thanks again guys!! More

Excellent Experience! I would definitely recommend Mercedes Benz of Sugarland to anyone who is looking for a car(new or used)! Great customer service! Bojan is the BEST! I would definitely recommend Mercedes Benz of Sugarland to anyone who is looking for a car(new or used)! Great customer service! Bojan is the BEST! More

Very pleased wife I chose to consider MB Sugar Land for our next Mercedes because they are a CarPro recommended dealer. My inquiry was immediately answered by Frank Ke I chose to consider MB Sugar Land for our next Mercedes because they are a CarPro recommended dealer. My inquiry was immediately answered by Frank Kelske and an appointment was setup. I wanted to find a replacement car for my wife, initially thinking about a good certified pre-owned. Frank greeted us and we explained what we were looking for. Frank took the time to gather information on our use of the car, driving habits and budget. He then setup test drives for vehicles we were interested in. My wife is usually not excited by the car buying process but really appreciated the time Frank took with understanding what she wanted. A couple of options were developed and we were very pleased when Frank and his sales manager collaborated to give us a price on a car that exceeded our expectations but still met our budget. We closed the deal on the new car and took delivery -happy wife. Compliments to the dealership for taking time to explain all the car's functions and operations. After a couple of days Frank followed up with a phone call to see if we needed any thing. Frank and MB Sugar Land did a great job, we are very pleased with the experience. More

Great experience at MB Sugarland! I had an amazing experience at MB Sugarland! Kenny was so patient and fun. I would do it all over again! They had the exact car I wanted and then some I had an amazing experience at MB Sugarland! Kenny was so patient and fun. I would do it all over again! They had the exact car I wanted and then some. The delivery was smooth and informative as well. I will absolutely recommend others. So happy to be apart of the Benz family! More

EXCELLENT SERVICE Mr. Frank is an awesome salesperson who helped me through the whole process and worked with me in the best way possible. His services and his experie Mr. Frank is an awesome salesperson who helped me through the whole process and worked with me in the best way possible. His services and his experience has amazed me . I would highly recommend him to any of my family and friends who need help find a car .Best customer service I have ever experienced ! More

The only dealership for me!!! This dealership is the best! After taking an older Mercedes to them for 10 years and buying and having my newest Mercedes serviced there, I'd not go This dealership is the best! After taking an older Mercedes to them for 10 years and buying and having my newest Mercedes serviced there, I'd not go anywhere else. Ken Hughes is an excellent salesperson and helped me find exactly what I wanted in a car. Every person who has helped me, greeted me, and worked with me has been friendly, knowledgeable, and extremely sensitive to my needs. The service department is incredible. They are on time, respond to every question and concern I have, and explain things thoroughly. Michelle Ward is the one of the biggest reasons I'll continue to buy my cars and have them serviced there. I have known her for years and she continues to provide the best service ever! She always goes the extra mile and is a true professional! More

Realtor Kaly is always very professional but very personable and knowledgable. Love working with her and wouldn't want to work with anyone else. Haven't had a Kaly is always very professional but very personable and knowledgable. Love working with her and wouldn't want to work with anyone else. Haven't had any problems with the dealership either. More

upset cust this is a follow up from a review yesterday, Mercedes has contacted me and sent info to help me set up my instrument panel and all is working correct this is a follow up from a review yesterday, Mercedes has contacted me and sent info to help me set up my instrument panel and all is working correctly again, although I still would not recommend the service advisor cedick as he is very rude and perhaps should be in a diff position not dealing with customers. The mgmt. has taken care of my problem therefore I would recommend them for service thanks satisfied customer More

Whatever it took!! I just leased a 2014 e350 coupe which is my second lease. My contact is Frank Kelske who did an awesome job working with me and getting the price, pa I just leased a 2014 e350 coupe which is my second lease. My contact is Frank Kelske who did an awesome job working with me and getting the price, payment and type car I wanted and is the reason I went with Sugarland over Greenway. Professional service and the gentleman that went over all the cars features did a excellent job of explaining everything to me. I was in and out of the dealership in a little over 2 hours with a brand new car that is awesome to drive. Thanks Frank for making this happen!!!! More

Product Concierge and Finance Steve took the time to show me all the features of my new car. Did a great job and did not rush. Thanks Steve. Heather Robbins in finance was gre Steve took the time to show me all the features of my new car. Did a great job and did not rush. Thanks Steve. Heather Robbins in finance was great. She called me several times during the transaction with requested information. Thank you Heather. More