Mercedes-Benz of Sugar Land

Frank Kelske is a great guy - fun to do business with This is the third car we have purchased from Frank. He is fun to work with and very knowledgeable. We have recommended Frank to many of our friends. This is the third car we have purchased from Frank. He is fun to work with and very knowledgeable. We have recommended Frank to many of our friends. Good job Frank and MB Sugar Land. Bradley was knowledgeable and made the transition to all the new features easy and seamless. Tammy is a big reason we return to MB Sugar Land - fantastic to work with and very accomodating. More

Amazing Experience This is been the best overall car buying experience I have ever been apart of. This is my first Mercedes and I am very excited to have it. There is n This is been the best overall car buying experience I have ever been apart of. This is my first Mercedes and I am very excited to have it. There is nothing negative that I can say about my experience, and the sales people who were involved in my purchase including Mr. Rich are absolutely amazing. Frank Kelske hands down was the sales person I have ever dealt with, and made this experience enjoyable. He was very knowledgeable, kind, helpful, open and honest, and answered all questions to the fullest about my decision. Stewart Sanchez was very knowledgeable and spent time with me discussing the different package options, which I appreciated. He was very kind, considerate, and helpful in this important decision. Lastly, Jill Aguilar, spent about an hour showing me all the features in my fabulous new car which was very kind of her. I am a little old school with technology so I really appreciated her going above and beyond to show me the features in my new car. I drove all the way from Kingwood, and since this was such a great experience, I will be driving here for my maintenance because of the amazing customer service. I have very high regards about Mercedes Benz of Sugar Land, and will give many great referrals. More

We did it again! With great assistance from Frank Kelske, it only took less than 30 minutes to complete price negotiation and paper works for 2014 E350 luxury sedan - With great assistance from Frank Kelske, it only took less than 30 minutes to complete price negotiation and paper works for 2014 E350 luxury sedan - a gift for my derest wife. This is the second transactions with Frank during last 22 months. As a proud MB owner during last 15 years, I put family safety on the most trust worthy brand - MB and delegated professional team in this dealership. Thanks you all! Frank Kelske, Chou Shu and Steven Ho. LBZ1212 More

Great Customer Service with Frank Purchased our second vehicle with Frank Kelske at the Mercedes Benz of Sugar Land. Very happy with his professional knowledge of the vehicle and "no Purchased our second vehicle with Frank Kelske at the Mercedes Benz of Sugar Land. Very happy with his professional knowledge of the vehicle and "no pressure" customer service. More

Outstanding Customer Service with Frank Frank Kelske is an wonderful salesperson as he welcomed us into Mercedes-Benz of Sugar Land. He gave me the chance to get exactly what I wanted. First Frank Kelske is an wonderful salesperson as he welcomed us into Mercedes-Benz of Sugar Land. He gave me the chance to get exactly what I wanted. First, he showed us different models although I knew I wanted the ML350. When I was certain, he took me on a test drive, which allowed me to get a feel for the vehicle. After the test drive, he showed me all of the features of the car and what the car could potentially have if you build it, which I did. When I knew that I wanted to build it, he went through each and every package so that I could customize it just the way I wanted. Frank followed up with me several times after the purchase and answered any questions that I had about the vehicle. After waiting for the 2015s to come out - my car was built and a couple days later in Texas for me to pick up. I was very pleased with the experience and I definitely recommend Frank to everyone buying a Mercedes. In the future I will definitely be back to Frank!!! More

Review The service provided by Kenneth was absolutely professional, he is an understanding and intelligent manager, easy and pleasant to have a deal with!Tha The service provided by Kenneth was absolutely professional, he is an understanding and intelligent manager, easy and pleasant to have a deal with!Thank you! More

No haggle delaership This dealership has always bent the rules getting us the best deal on our trades and the best price for the cars we are purchasing. This will be our 8 This dealership has always bent the rules getting us the best deal on our trades and the best price for the cars we are purchasing. This will be our 8th car with this dealership. Very please with the level of service, price, and professionalism. Frank Kelske has always been their to take care of us. A big shout out to Mike Baches for all his help as well!! Paula Alpha made the financing on our lease as painless as possible, was out of there in less than 20 min!! Thanks again guys!! More

Excellent Experience! I would definitely recommend Mercedes Benz of Sugarland to anyone who is looking for a car(new or used)! Great customer service! Bojan is the BEST! I would definitely recommend Mercedes Benz of Sugarland to anyone who is looking for a car(new or used)! Great customer service! Bojan is the BEST! More

Very pleased wife I chose to consider MB Sugar Land for our next Mercedes because they are a CarPro recommended dealer. My inquiry was immediately answered by Frank Ke I chose to consider MB Sugar Land for our next Mercedes because they are a CarPro recommended dealer. My inquiry was immediately answered by Frank Kelske and an appointment was setup. I wanted to find a replacement car for my wife, initially thinking about a good certified pre-owned. Frank greeted us and we explained what we were looking for. Frank took the time to gather information on our use of the car, driving habits and budget. He then setup test drives for vehicles we were interested in. My wife is usually not excited by the car buying process but really appreciated the time Frank took with understanding what she wanted. A couple of options were developed and we were very pleased when Frank and his sales manager collaborated to give us a price on a car that exceeded our expectations but still met our budget. We closed the deal on the new car and took delivery -happy wife. Compliments to the dealership for taking time to explain all the car's functions and operations. After a couple of days Frank followed up with a phone call to see if we needed any thing. Frank and MB Sugar Land did a great job, we are very pleased with the experience. More