Mercedes-Benz of Sugar Land

Very nice Very straightforward. Did a solid price match with other dealers. Very courteous to my 3 year-old kid. Very pleasant experience. Looking forward t Very straightforward. Did a solid price match with other dealers. Very courteous to my 3 year-old kid. Very pleasant experience. Looking forward to coming back again. More

Excellent Customer Service from Frank Kelske at MB Sugarland As we were researching and meeting with various dealers around town in the search for a new vehicle, Frank at MB Sugarland stood out far above the res As we were researching and meeting with various dealers around town in the search for a new vehicle, Frank at MB Sugarland stood out far above the rest in terms of friendliness, trustworthiness, patience in answering our questions, and care devoted to ensuring we received just what we were looking for at the very best price. We purchased a vehicle with complete assurance that we were receiving the very best value for our money, and we tremendously appreciate Frank's consistently excellent customer service. We would recommend him to anyone! Thank you so much, Frank!!! More

New S Class Coupe Fantastic sales team on a very hard to find vehicle. From test driving to closing and delivery, they blew away my experiences at other supposed Hig Fantastic sales team on a very hard to find vehicle. From test driving to closing and delivery, they blew away my experiences at other supposed High End Dealers. More

Frank Kelske of Mercedes Frank is a fantastic guy to work with. Everything is simple with no pressure applied at all. How car buying should be - a pleasure! Frank kept me in Frank is a fantastic guy to work with. Everything is simple with no pressure applied at all. How car buying should be - a pleasure! Frank kept me informed about the build date in Germany, the shipping process, the arrival, etc, etc. He even got the windows tinted for me before I picked the car up. Frank goes above and beyond to keep the customer happy. More

Excellent Service We worked with Frank Kelske for buying a used car. He made the process so efficient and fast. The paper work was already waiting for us when we got th We worked with Frank Kelske for buying a used car. He made the process so efficient and fast. The paper work was already waiting for us when we got there. The attention to customer was at the highest level. We had a great experience. More

Comfortable with the sale Frank was really helpful in selecting a car that best suite us. He was patient and didn't pressure us on making the sale. This was by far the best exp Frank was really helpful in selecting a car that best suite us. He was patient and didn't pressure us on making the sale. This was by far the best experience we had in purchasing a car. Steven carried that same comfort feeling we experienced with Frank. He went over the additional packages in details and answered all of our questions thoroughly. Brad showed us all the technical aspects of the car. We drove away from the dealership with confidence that we know my car. We will definitely be coming back to this dealership for future trade-ins and purchasing of a car. I want the same salesman and finance representative. More

Best and the Top sales person. I recently bought ES350 from Frank kelske.He made the car buying process so very easy for me. He is the best sales person I have ever met. I recently bought ES350 from Frank kelske.He made the car buying process so very easy for me. He is the best sales person I have ever met. More

My New 2015 Mercedes ML350! Went to MB-Sugarland because they had a few of the cars I was looking at in the right color. The sales man asked me if I was prepared to do a deal ri Went to MB-Sugarland because they had a few of the cars I was looking at in the right color. The sales man asked me if I was prepared to do a deal right now. I said "yes", but that I really was only looking for that day. He asked me if I knew what I would need to do a deal, and I casually said "Yes", but that I did not expect him to be able to offer it. After a few minutes of discussion and then a close look at the cars he had to show, I picked my favorite, and then he made me a great offer! I still hesitated, so he had his manager come in -- and to my surprise, between the two of them, made me such a compelling offer I had to do it right then!!! Three days later, I am totally happy that I did not let this slip by! More

Total Package! Luxury Driving!!! I must admit, Mercedes Benz was the least on my list when I was test driving for luxury cars but their extraordinary customer service and their willin I must admit, Mercedes Benz was the least on my list when I was test driving for luxury cars but their extraordinary customer service and their willingness to work with me and my husband made all the difference. Nick Bartimmo, our sales man was very professional, patient and made our deal an amazing experience. It was easy and very quick. Oh, the MB canvas bag and the coffee mug I negotiated during the deal process were granted. Thanks to Howard. I couldn't be happier of my MB purchase. Other luxury car dealers had no room for negotiations. Their lost and MB's gain. More Power to MB of Sugar Land! MJFontenot More

Great customer service. Frank made car buying ENJOYABLE and painless ...which is unheard of these days! He provided great customer service and was diligent in providing re Frank made car buying ENJOYABLE and painless ...which is unheard of these days! He provided great customer service and was diligent in providing requested information along with great follow up! I would highly recommend him to others and now, expect the rest of the dealership to live up to his standards! More