Mercedes-Benz of Sugar Land

The best car buying experience of my life! Across the board everyone ensured that I was happy with my car. The pricing was fair (trust me, I have been comparison shopping for 3 months) and I Across the board everyone ensured that I was happy with my car. The pricing was fair (trust me, I have been comparison shopping for 3 months) and I felt their process was open and transparent. No high pressure tactics or even worse a bait and switch. I cannot speak highly enough of Phil Nguyen and David Cole. I highly recommend them both without reservation. You should start at MB of Sugar Land because that is where you will finish as well. A+++ More

First class operation, from sales to service I have been a customer of Mercedes Benz Sugar Land for 3 years and all employees there treat customers with the utmost in service and care. It is a p I have been a customer of Mercedes Benz Sugar Land for 3 years and all employees there treat customers with the utmost in service and care. It is a pleasure to purchase vehicles here and I have and will continue to recommend them as the number 1 place to purchase a vehicle. More

Excellent Experience Not sure buying a new car could be easier. Even though I pretty much knew what I wanted I was nervous about the whole car buying process. The whole e Not sure buying a new car could be easier. Even though I pretty much knew what I wanted I was nervous about the whole car buying process. The whole experience was quick and easy (thanks to my old friend Howard Rich and my salesman Frank Kelske). These guys know how to do it right! More

Excellence personified! This is my 4th Mercedes but the first at MB of Sugar Land. I was referred to Frank Kelske by name and he was up to the billing. I was told that he was This is my 4th Mercedes but the first at MB of Sugar Land. I was referred to Frank Kelske by name and he was up to the billing. I was told that he was a straight shooter and would give me a good deal and overall performance. I dare say that he went above that. I traded in my old GL-550 for a new one and worked had to get a good value for it. When what I wanted was in stock, he got me into a loaner car right away and worked real hard to me exactly what I needed without breaking my back. All through this we were having conversations either in person or over the phone as if we'd been friends forever. I'll definitely steer friends his way because I found that the first friend who gave me his name was right on the money about the man's integrity and friendliness. I will pass this on. Good job, Frank. It was a real pleasure working with you. And how about Nick Bartimmo in Finance? He turned the table on my when I breezed in thinking that I had the best deal in town and he blew me away. I ended sign up for more services than I had originally planned because he gave me good deals on the various options and thoroughly and patiently explained to me under what circumstances they would come in handy. I mechanically added some of them in last vehicle but this was the first time I fully understood the usefulness. It looks like MB of Sugar Land is full of stars whose reputations precede them. When I mentioned to another friend that I was going to MB of Sugar Land to shop for a replacement GL he told me to ask for Paul Tamas by name to my service manager. He told me that he trusts Paul implicitly and so when I picked up my vehicle I asked for him and was taken to his office. He sounded like a very friendly chap who knew what he was talking about and I hope to have years of good association with him. Overall I can say that this association between me and MB of Sugar Land is off with a bang. Although I occasionally used them in the past for service I didn't feel any loyalty since I didn't buy my vehicles from them and it was just a matter of convenience. Now that I picked up a new vehicle from them and with people who were referred to me by name having lived up to their reputation, I'm going all in and will spread the word wherever and whenever I can. More

Excellent and Professional This GL is the 3rd car I bought from MB Sugarland and Frank Kelske has always been my sales person. Frank is a professional , knowledgeable, and helpf This GL is the 3rd car I bought from MB Sugarland and Frank Kelske has always been my sales person. Frank is a professional , knowledgeable, and helpful. I highly recommend for anyone to work with Frank in MB Sugarland. More

Owner of Mercedes-Benz Model GLK 350, 2012 Please just keep the highest level of service and continue to look for the best way to trim down the cost as equal importance of service quality. Please just keep the highest level of service and continue to look for the best way to trim down the cost as equal importance of service quality. More

Another excellent experience ! Everything about this dealership is 5 star from start to finish. Impeccable service, friendly and efficient staff, and a great service advisor, Don P Everything about this dealership is 5 star from start to finish. Impeccable service, friendly and efficient staff, and a great service advisor, Don Pagano. My 'go to' dealership for sales and service. Thank you for taking such good care of me ! More

Excellency I have been a customer of MB Sugar Land for many years, and I am very satisfied with the professional service provided, in Sales and in Maintenance, w I have been a customer of MB Sugar Land for many years, and I am very satisfied with the professional service provided, in Sales and in Maintenance, which is the reason why I continue using the services. Again, thank you. Keep up the excellency. More

Great Car Buying experiene jpatter47 It was a pleasure dealing with Frank, great knowledge, very personable. I got the exact car and amenities and more. The whole experience is one I wo It was a pleasure dealing with Frank, great knowledge, very personable. I got the exact car and amenities and more. The whole experience is one I would recommend anyone looking to purchase a Mercedes to ask for Frank Kelske. The experience made me feel special from the sales person to the Finance car conceiger More

Great Car Buying Experience! Frank was very knowledgeable about the different models and patiently answered all my questions. He located exactly the car I wanted! I love my new Frank was very knowledgeable about the different models and patiently answered all my questions. He located exactly the car I wanted! I love my new Mercedes! More