Mercedes-Benz of Sugar Land

Excellence personified! This is my 4th Mercedes but the first at MB of Sugar Land. I was referred to Frank Kelske by name and he was up to the billing. I was told that he was This is my 4th Mercedes but the first at MB of Sugar Land. I was referred to Frank Kelske by name and he was up to the billing. I was told that he was a straight shooter and would give me a good deal and overall performance. I dare say that he went above that. I traded in my old GL-550 for a new one and worked had to get a good value for it. When what I wanted was in stock, he got me into a loaner car right away and worked real hard to me exactly what I needed without breaking my back. All through this we were having conversations either in person or over the phone as if we'd been friends forever. I'll definitely steer friends his way because I found that the first friend who gave me his name was right on the money about the man's integrity and friendliness. I will pass this on. Good job, Frank. It was a real pleasure working with you. And how about Nick Bartimmo in Finance? He turned the table on my when I breezed in thinking that I had the best deal in town and he blew me away. I ended sign up for more services than I had originally planned because he gave me good deals on the various options and thoroughly and patiently explained to me under what circumstances they would come in handy. I mechanically added some of them in last vehicle but this was the first time I fully understood the usefulness. It looks like MB of Sugar Land is full of stars whose reputations precede them. When I mentioned to another friend that I was going to MB of Sugar Land to shop for a replacement GL he told me to ask for Paul Tamas by name to my service manager. He told me that he trusts Paul implicitly and so when I picked up my vehicle I asked for him and was taken to his office. He sounded like a very friendly chap who knew what he was talking about and I hope to have years of good association with him. Overall I can say that this association between me and MB of Sugar Land is off with a bang. Although I occasionally used them in the past for service I didn't feel any loyalty since I didn't buy my vehicles from them and it was just a matter of convenience. Now that I picked up a new vehicle from them and with people who were referred to me by name having lived up to their reputation, I'm going all in and will spread the word wherever and whenever I can. More

Excellent and Professional This GL is the 3rd car I bought from MB Sugarland and Frank Kelske has always been my sales person. Frank is a professional , knowledgeable, and helpf This GL is the 3rd car I bought from MB Sugarland and Frank Kelske has always been my sales person. Frank is a professional , knowledgeable, and helpful. I highly recommend for anyone to work with Frank in MB Sugarland. More

Owner of Mercedes-Benz Model GLK 350, 2012 Please just keep the highest level of service and continue to look for the best way to trim down the cost as equal importance of service quality. Please just keep the highest level of service and continue to look for the best way to trim down the cost as equal importance of service quality. More

Another excellent experience ! Everything about this dealership is 5 star from start to finish. Impeccable service, friendly and efficient staff, and a great service advisor, Don P Everything about this dealership is 5 star from start to finish. Impeccable service, friendly and efficient staff, and a great service advisor, Don Pagano. My 'go to' dealership for sales and service. Thank you for taking such good care of me ! More

Excellency I have been a customer of MB Sugar Land for many years, and I am very satisfied with the professional service provided, in Sales and in Maintenance, w I have been a customer of MB Sugar Land for many years, and I am very satisfied with the professional service provided, in Sales and in Maintenance, which is the reason why I continue using the services. Again, thank you. Keep up the excellency. More

Great Car Buying experiene jpatter47 It was a pleasure dealing with Frank, great knowledge, very personable. I got the exact car and amenities and more. The whole experience is one I wo It was a pleasure dealing with Frank, great knowledge, very personable. I got the exact car and amenities and more. The whole experience is one I would recommend anyone looking to purchase a Mercedes to ask for Frank Kelske. The experience made me feel special from the sales person to the Finance car conceiger More

Great Car Buying Experience! Frank was very knowledgeable about the different models and patiently answered all my questions. He located exactly the car I wanted! I love my new Frank was very knowledgeable about the different models and patiently answered all my questions. He located exactly the car I wanted! I love my new Mercedes! More

Great experience Was a great experience dealing with Max in purchasing a 2013 GLK 350 for my daughter, Wished I had meet Max years ago.Great Deal.I have purchased a fe Was a great experience dealing with Max in purchasing a 2013 GLK 350 for my daughter, Wished I had meet Max years ago.Great Deal.I have purchased a few vehicles over the years but never had such a great buying experience, Max listened to what we was trying to do , even helped us make a decision on which Vehicle would be best to purchase based on the known facts.If and when we need to purchase again Max will be seeing me again. Thanks Max!!! Can't stop just here ,after Max took care of us we then got to visit with Stewart , signing the paper work was a breeze, no pressure , had a couple of questions which Stewart took what ever time needed to give us the right answer, last but no least was Tammy who did a great job in explaining all the buttons to my daughter, what a Great Team! Thanks Rickey Coleman More

Mercedes-Benz My family & I drove into the Sugar Land dealership in December 2014 and returned home in a C 300 Mercedes-Benz! Our salesperson Jose Barragan did an o My family & I drove into the Sugar Land dealership in December 2014 and returned home in a C 300 Mercedes-Benz! Our salesperson Jose Barragan did an outstanding job and acted so professionally. We are quite happy with our entire experience!. The Product Concierge, Jill Aguilar explained to me all the technical aspects of my new vehicle and she too is to be commended for her professionalism! More

Great shopping experience! I bought a new C300 recently from Mercedes-Benz of Sugar Land. I was very satisfied by their service. Lars Jones was always helpful and patient with m I bought a new C300 recently from Mercedes-Benz of Sugar Land. I was very satisfied by their service. Lars Jones was always helpful and patient with my purchase; Steve Ho delivered my car very professionally. More