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Mercedes-Benz of Sugar Land
Sugar Land, TX
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Worth the drive from Tomball If you're like me and spend a lot of time driving, then you certainly understand and value the reliability that a Mercedes-Benz has to offer. I only t If you're like me and spend a lot of time driving, then you certainly understand and value the reliability that a Mercedes-Benz has to offer. I only trust Mercedes-Benz of Sugar Land with my 2011 E350 4Matic and suggest to anyone who is serious about maintaining their investment in world-class luxury to do the same. More
Mercedes ML 350 purchase I have purchased many new vehicles in the past two years but I have never got the service that I received from a car salesman like I did from Frank Ke I have purchased many new vehicles in the past two years but I have never got the service that I received from a car salesman like I did from Frank Kelske, from the very moment I spoke to him the experience has been exceptional. He was courteous, attentive and never at any point make us feel pressured in purchasing a vehicle. I normally dreaded going to a dealership but I must say I had the best experience with Frank Kelske at Mercedes Benz Sugarland. Thank you Frank for making our experience smooth and non painfully :-). More
Worth it to fly in from OKC! I had been shopping around for a new SLK for some time. But, the experience I had with MB Sugar Land, and in particular Frank, was par excellence. Fra I had been shopping around for a new SLK for some time. But, the experience I had with MB Sugar Land, and in particular Frank, was par excellence. Frank made the whole process so easy and coordinated everything for me. It was all worthwhile for me to fly in from OKC just to get a new car. Everyone at the dealership was courteous, professional and ensured that they made my trip worth it. I have to say, they delivered. I will definitely do business with Frank and MB Sugar Land again! More
Help when you need it! Our house was flooded two weeks ago, and it took our cars with it! Called the insurance company, got the loaner car, and then called Frank Kelske at Our house was flooded two weeks ago, and it took our cars with it! Called the insurance company, got the loaner car, and then called Frank Kelske at Mercedes Benz of Sugarland. He helped us communicate with the insurance company, and immediately went to locate a replacement car. Found just what I was looking for in just a day and had it prepped and ready to go for me two days later! More
First time Mercedes buyer, Very professional This was our first time going to explore for a new car in a long time. Cesar Moreira was a gentleman who had a variety of knowledge regarding the bran This was our first time going to explore for a new car in a long time. Cesar Moreira was a gentleman who had a variety of knowledge regarding the brand and its values. We instantly became a fan of the brand and the environment. He built trust and accepted our request of what we were looking for. I have been shopping for a car and have noticed many dealers are always trying to rush us into buying a vehicle without giving us the in's and out of what they have it offer. When I buy any vehicle, for any family member, its usually a family decision. I can say, Cesar definitely was able to accommodate our family decisions during the buying process. We are very excited to have this new vehicle to join our family. We are already looking into another Benz to add to our growing collection! WE definitely recommend Cesar Moreira for any car buying experience!!! More
Great Experience Frank Kelske was a pleasure to work with. I spoke with him on Monday to locate a specific new S550 for me and by Wed I was signing the papers! He mad Frank Kelske was a pleasure to work with. I spoke with him on Monday to locate a specific new S550 for me and by Wed I was signing the papers! He made it all very quick & easy. I will most certainly tell my friends to ask for Frank. More
2015 C63S Purchase This is our 6th MB purchase from MB of SugarLand. We come back for: 1. Up to date relevant inventory, 2. Quality/Clean show-room, 3. Helpful and This is our 6th MB purchase from MB of SugarLand. We come back for: 1. Up to date relevant inventory, 2. Quality/Clean show-room, 3. Helpful and (not pushy) sales folks, 4. Efficient processing whether in sales or service or parts, you don't have to sit in a cattle call to conduct your business. Also worth mentioning, and most important..... no funny car sales games... no gimmicks, tricks, dissappearing ink. I trust my MB of SL reps. Cheers, JS More
Another Great Buying Experience We had such a Great buying experience when we bought my wife's Mercedes, so when I was ready for a new car I had no doubt where to go. We dealt with F We had such a Great buying experience when we bought my wife's Mercedes, so when I was ready for a new car I had no doubt where to go. We dealt with Frank Kelske the first time and was so please with his help and knowledge, so I went back to him. There was never any pressure just honest help with my decision making. I explained what I was looking for and he was able to help me find my dream car. He answered all questions and was a pleasure to deal and talk to. He was always patient and helped me to relax and enjoy the experience. I decided on a CTS 550 and I love my car. If you are looking for a great car and a great experience buying if I highly recommend Sugar Land Mercedes and Frank Kelske. All of the people there are the best people you would ever meet anywhere. Tom & Nancy Jernigan More
New Car Purchase I loved working with Frank Kelske! He was helpful in determining the right car for me. He researched all of the options and provided excellent custo I loved working with Frank Kelske! He was helpful in determining the right car for me. He researched all of the options and provided excellent customer service. I would highly recommend Frank to any of my friends and family. This is the third car that we have purchased from him and we plan on returning for the next purchase. Sean Sullivan is the best manager that we have ever worked with. He is not only totally supportive of his staff, but extremely helpful in making the customer feel comfortable and wanting to purchase a car from his team. He really made the deal work for us! More
First Class sales and customer service I have been a customer of Mercedes Benz Sugar Land for 6 years. This is the 3rd SUV that I lease there and it's been exactly the same first class cus I have been a customer of Mercedes Benz Sugar Land for 6 years. This is the 3rd SUV that I lease there and it's been exactly the same first class customer service since then. I'm very pleased with the sales representative who help my husband and I to find the car I was looking for. He was very nice and kind. More