Mercedes-Benz of Sugar Land

Casual professionals Buying a vehicle from MB Sugar Land was the least stressful car purchasing experience I have ever had. Phillip and everyone else bent over backwards Buying a vehicle from MB Sugar Land was the least stressful car purchasing experience I have ever had. Phillip and everyone else bent over backwards to put In the car of our dreams. They are casual in a highly professional manner. You pick out what you want and they will make it happen. More

Quick, professional and friendly service. Fantastic Service. We traded our cars and bought two new CLA 250. We are happy to deal with MB of Sugar Land, because Max is true professional. Thanks Fantastic Service. We traded our cars and bought two new CLA 250. We are happy to deal with MB of Sugar Land, because Max is true professional. Thanks More

Two-car purchase Looking for one car at dealership, bought two because the price was competitive, everyone at the dealership was extremely friendly, Odell, "O", made t Looking for one car at dealership, bought two because the price was competitive, everyone at the dealership was extremely friendly, Odell, "O", made the experience outstanding. Not always a fan of car shopping, but have to say I enjoyed this one. Brought both cars back next day and they individually covered how to operate all of the whistles and bell. More

Great experience from the moment we walked in Rodrigo was very polite and friendly. He wasn't pushy like at other dealers. He showed us all of our options for a new vehicle and certified pre owned Rodrigo was very polite and friendly. He wasn't pushy like at other dealers. He showed us all of our options for a new vehicle and certified pre owned. He explained everything in detail and was very nice to work with. I would recommend him to anyone looking for a Benz! My husband left very happy with his purchase and thought Rodrigo was one of the best dealers we've ever worked with. I would definitely go back to Rodrigo and Mercedes Benz of Sugarland! More

Quick, Efficient, Professional Everyone we encountered was very professional and straightforward. Easiest car purchase to date. Frank Kelske was extremely helpful and accommodatin Everyone we encountered was very professional and straightforward. Easiest car purchase to date. Frank Kelske was extremely helpful and accommodating. It was worth the 2 1/2 hour drive to purchase the car from this dealership. More

Frank Kelske Anyone looking to buy a Mercedes or Smart Car? See Frank Kelske! He will provide you outstanding service, a relaxed experience and will be an absolu Anyone looking to buy a Mercedes or Smart Car? See Frank Kelske! He will provide you outstanding service, a relaxed experience and will be an absolute professional. I strongly recommend MB of Sugarland and Frank Kelske for a truly wonderful auto buying experience! More

Personal service where we they want to help We have purchased 5 vehicles from Mercedes-Benz of Sugar Land over the last few years. They have always respected our wishes and helped us select the We have purchased 5 vehicles from Mercedes-Benz of Sugar Land over the last few years. They have always respected our wishes and helped us select the vehicles we needed. It's hard to describe the quality of service we receive from them; the only word that comes to mind is excellent. We have purchased new vehicles from them and have always returned to them for service and we always get the same quality service experience, excellent. Purchasing a car can be an enjoyable experience. More

Literally 3 weeks from a BMW to Mercedes Benz of Sugar Land Purchased a new BMW three and half weeks ago. Was not satisfied with the service from the dealership and also not satisfied with the vehicle. Decided Purchased a new BMW three and half weeks ago. Was not satisfied with the service from the dealership and also not satisfied with the vehicle. Decided to reach out to MB of Sugarland and I am thrilled that I did. My sales executive was Alexey Sharf. This young man is THE BEST. Alexey is professional yet very down to earth, very straight forward, and extremely patient. Alexey was able to get me out of the BMW and into a car that actually looks, feels and performs like a luxury vehicle. I am beyond satisfied with Alexey and will return to see him when I am ready to trade my Mercedes. Alexey gets 5 stars and my promise to return to this dealership for more sales and service. My finance manager was Stewart Sanchez. AWESOME guy. Stewart was also very professional and straight forward without any gimmicks. Stewart explained all of the options in detail and had me in and out of his office in less than 30 minutes. This is extremely rare when dealing with finance. Stewart gets 5 stars from me! My Product Concierge was Bradley Poole. Bradley was AMAZING. Bradley's knowledge of the vehicle and of the entire brand was beyond impressive. You will receive the best and most comprehensive presentation of how to use your vehicle. Bradley is also very patient and will make sure that you are satisfied with your knowledge before he leaves you. This service offered by Mercedes is genius. (When I took delivery of my BMW all I received was the key fob and a quick tour of the radio:(. Bradley gets 5 stars from me as well. Trust me, your time with Bradley is going to be one of the best features of your total purchasing experience. More

appaulled i purchased my car thru this dealership I also referred friends and family members to purchase cars here admittedly some were totally unhappy with the i purchased my car thru this dealership I also referred friends and family members to purchase cars here admittedly some were totally unhappy with the service here that they took their car to other dealership for service. Last yr I had a prob with my service advisor Cedric I wrote a neg review and immediately got a call from Steve stojack who at the time was the new service mgr he was helpful and resolved my issue so I retracted my review. (Wish I had not now) well my husband called to get Maintenence done and was rudely told we cannot get our service there anymore. REALLY after yrs of servicing my car I complain one time against a service advisor and this is how im treated well I contacted mr Steve stojack who apparently thinks he's a big shot now and he was RUDE. started making up all sorts of stuff that we allegedly complained etc. WOW you'd we wise to stay clear from this dealership for buying and surly for repairs THE whole service dept needs to know how to treat customers and a new management team. We have used them for no less then 9 years!!! I guess they have too many customers and are selective on who they want,,this is my second Mercedes and I most likely will NOT buy another one,, I'm seriously speechless ! More