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Mercedes-Benz of Sugar Land

Sugar Land, TX

4.2
511 Reviews
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15625 Southwest Fwy

Sugar Land, TX

77478

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Showing 511 reviews

September 25, 2015

Easy and Friendly I have purchased 4 vehicles from Frank Kelske with Mercedes-Benz Sugar Land. Frank is very knowledgeable and a truly nice guy. The service departmen More

by dumbshit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Kelske
Oct 13, 2015 -

Mercedes-Benz of Sugar Land responded

Thank you for your wonderful feedback! We truly appreciate your business and value you as a loyal client.

August 31, 2015

The way buying a car should be After dealing with so many salepeople at different dealerships it was a nice change working with Alexey. We were shown several cars without being pres More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Sanchez, Alexey Sharf
Oct 13, 2015 -

Mercedes-Benz of Sugar Land responded

Congratulations on your vehicle purchase Mike. We're glad you enjoyed your car buying experience. Thank you for giving us the opportunity to assist you. If there is ever anything we can do for you, please let us know.

August 28, 2015

Quick, Efficient, Professional I bought my first MB from Frank Kelske at Mercedes-Benz of Sugarland. Frank was extremely helpful and accommodating. He helped me with a loaner car More

by Jue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
Oct 13, 2015 -

Mercedes-Benz of Sugar Land responded

Jue, it’s so good to hear from you, and thank you for taking the time to share your positive feedback with us! At Mercedes-Benz of Sugar Land, we have created an easygoing atmosphere where our friendly and knowledgeable staff takes the time to understand your automotive needs. We are happy to read that you enjoyed purchasing your new vehicle from us, and we appreciate your recommendation.

August 28, 2015

Casual professionals Buying a vehicle from MB Sugar Land was the least stressful car purchasing experience I have ever had. Phillip and everyone else bent over backwards More

by Herbham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Alsup, Phillip Nguyen
Oct 13, 2015 -

Mercedes-Benz of Sugar Land responded

Thank you for taking the time to give us your great feedback. We are so very glad to hear you had an exceptional experience!

August 27, 2015

Quick, professional and friendly service. Fantastic Service. We traded our cars and bought two new CLA 250. We are happy to deal with MB of Sugar Land, because Max is true professional. Thanks More

by Ulfat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2015 -

Mercedes-Benz of Sugar Land responded

Ulfat, thank you for stopping by to leave this great review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We look forward to your continued business.

August 27, 2015

Two-car purchase Looking for one car at dealership, bought two because the price was competitive, everyone at the dealership was extremely friendly, Odell, "O", made t More

by 2 car purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Dovai, Executive sales.
Oct 13, 2015 -

Mercedes-Benz of Sugar Land responded

Congratulations on your 2 vehicle purchase! We are happy to hear that we exceeded your expectations.

August 27, 2015

Great experience from the moment we walked in Rodrigo was very polite and friendly. He wasn't pushy like at other dealers. He showed us all of our options for a new vehicle and certified pre owned More

by cherrypie025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 13, 2015 -

Mercedes-Benz of Sugar Land responded

Thank you for your wonderful feedback! Here at Mercedes-Benz of Sugar Land, we strive to offer First.Class.Service, and we are thrilled to hear that our goal has been reflected in your experiences with us. It is wonderful that Rodrigo ensured you had a pleasant experience at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can.

August 09, 2015

Quick, Efficient, Professional Everyone we encountered was very professional and straightforward. Easiest car purchase to date. Frank Kelske was extremely helpful and accommodatin More

by jlang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morris Nguyen did a great job showing me around my new car., Frank Kelske
Aug 10, 2015 -

Mercedes-Benz of Sugar Land responded

Congratulations on your new vehicle purchase. At Mercedes-Benz of Sugar Land, we love creating incredible car-buying experiences for all our customers. Frank is a valuable asset to our dedicated team and we will make sure this wonderful review reaches him. Welcome to the Mercedes-Benz of Sugar Land family, and we look forward to ensuring your satisfaction for many years to come.

August 09, 2015

Frank Kelske Anyone looking to buy a Mercedes or Smart Car? See Frank Kelske! He will provide you outstanding service, a relaxed experience and will be an absolu More

by JimmyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
Aug 10, 2015 -

Mercedes-Benz of Sugar Land responded

Jimmy, it’s so good to hear from you, and thank you for taking the time to share your positive feedback with us! At Mercedes-Benz of Sugar Land, we have created an easygoing atmosphere where our friendly and knowledgeable staff takes the time to understand your automotive needs. We are happy to read that you enjoyed purchasing your new vehicle from us, and we appreciate your recommendation. If you have any questions, feel free to let our staff know.

August 08, 2015

Personal service where we they want to help We have purchased 5 vehicles from Mercedes-Benz of Sugar Land over the last few years. They have always respected our wishes and helped us select the More

by Tdbowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phillis, Frank Kelske
Aug 10, 2015 -

Mercedes-Benz of Sugar Land responded

Thank you so much for this great review and excellent rating. I am pleased to hear we were able to exceed your expectations throughout all your visits. Thank you for your continued business, and we are honored to have you as a loyal customer. We look forward to maintaining this long-term relationship to ensure all your future automotive needs are met as well.

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