Mercedes-Benz of Sugar Land
Sugar Land, TX
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liars -sold car on me after taking my deposit I got a call for the thousand dollars on my credit card they made me go crazy trying to supply them with my states motor vehicle information I hired a I got a call for the thousand dollars on my credit card they made me go crazy trying to supply them with my states motor vehicle information I hired a transportation company -worked all day with them deposit was in a 10 AM in the morning at 7 o'clock at night Rob called me up to tell me that they sold the car to someone else extremely unfair More
New car purchase We had a ml350 that was totaled in an accident and the car literally saved our life. Frank was very helpful in getting a new vehicle. Frank had sold We had a ml350 that was totaled in an accident and the car literally saved our life. Frank was very helpful in getting a new vehicle. Frank had sold us the previous vehicle and when it was time to buy again there was no question on who we needed to call.. More
Mr. Shu is just Professional + Knowledgeable + Patient. I purchased my 2015 S-550 at MB- Sugarland year ago. Came back for some questions for some new features of the new model and had Service A this month I purchased my 2015 S-550 at MB- Sugarland year ago. Came back for some questions for some new features of the new model and had Service A this month. Mr. Shu was always so nice to me and my wife with very detail explanations. We did learn a lot on our each visit. To compare with Mercedes's competitor (Lexus dealers in Houston), I have been taken care of personally. It's just awesome to work with Mr. Shu, not only because he's professional and knowledgeable but also his patient and his personality. My wife and I decide our next car will purchase at MB-Sugarland again because of the best service quality. More
Smart Place to Buy a Smart Car I had the best car buying experience of a lifetime with Frank Kelske. I was only buying a very inexpensive Smart car, but he treated me like I was buy I had the best car buying experience of a lifetime with Frank Kelske. I was only buying a very inexpensive Smart car, but he treated me like I was buying a top of the line Mercedes-Benz. I will be back for my next car purchase just based on the professional, efficient and friendly service. More
Best car buying experience ever! I highly recommend buying a car from Mercedes-Benz of Sugar Land. A little over a week ago I walked into the showroom to check out the GLK350. Since I highly recommend buying a car from Mercedes-Benz of Sugar Land. A little over a week ago I walked into the showroom to check out the GLK350. Since I am in my late 20's, I assumed I would be ignored or not taken seriously by the sales staff. To my surprise, I was immediately approached by Alexey Sharf. He was very friendly, knowledgable, and NOT at all like the typical "car salesman". Alexey made my mom and I feel like he genuinely cared and wasn't just trying to sell me a car. He answered all of our questions and was there every step of the way. He even went out of his way to introduce me to the owner of the dealership. I am now a proud owner of a 2015 GLK350 and I look forward to buying my next car from MB of Sugar Land! More
Greatest experience ever in new car buying A week ago we have purchased our new car Mercedes-Benz GLK350 from Mercedes-Benz Sugar Land. Initially we were not sure whether we would buy Mercedes A week ago we have purchased our new car Mercedes-Benz GLK350 from Mercedes-Benz Sugar Land. Initially we were not sure whether we would buy Mercedes this time or some other make. But after dealing with the sales person Mr. Frank Kelske we were very impressed with the services offered by the dealership. He was very kind and supportive to clear our confusions and made us feel through out the deal so that we had no hesitation to discuss any matter. The most important part of the car deal is the final price that anyone wants to be sure that he gets the best from the dealer. In this case, Mr. Kelske did excellent to obtain the best price which we could not get from other places. The overall experience was so pleasant that I would strongly recommend to anybody who is interested to buy Mercedes should visit Mercedes-Benz Sugar Land and we are positive that we would buy our next car Mercedes only. More
2016 GL 450 - User friendly buying experience I had a great experience with MB of Sugar Land. I will buy my next car there too! The sales process was very straightforward. Frank clearly knows h I had a great experience with MB of Sugar Land. I will buy my next car there too! The sales process was very straightforward. Frank clearly knows his product very well and is a great guy. More
2016 GLE 450 AMG Very easy experience buying my new GLE. Professional, courteous, and a little bit of fun too! 5th Mercedes from this Sugar Land dealer. Would recomme Very easy experience buying my new GLE. Professional, courteous, and a little bit of fun too! 5th Mercedes from this Sugar Land dealer. Would recommend highly. More
Mercedes I just bought a car from Kire two days ago not only he knew about cars but he was helpful and truly amazing guy. I highly recommend this dealership an I just bought a car from Kire two days ago not only he knew about cars but he was helpful and truly amazing guy. I highly recommend this dealership and especially Kire thank you .... More
2016 CLA250 I went into the dealership with the intentions of getting my old car appraised and just to get a little more info on my car of interest (CLA250). Howe I went into the dealership with the intentions of getting my old car appraised and just to get a little more info on my car of interest (CLA250). However, I walked out of the dealer with the paperwork for the 2016 CLA250 in hand. Working with Frank Kelske was great! He was patient, and flexible to the requests I made. The high level of customer service I received from Frank and the entire staff at Mercedes Sugarland exceeded all of my expectations and that was one of the main reasons I decided to close the deal. More