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Mercedes-Benz of Sugar Land

Sugar Land, TX

4.4
508 Reviews
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15625 Southwest Fwy

Sugar Land, TX

77478

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Showing 508 reviews

February 05, 2016

New SLK-300 We have been purchasing Mercedes-Benz auto's for some time now (#6 purchased 2/1/16) but the experience this week has been the best of all. The reason More

by slk 300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
January 25, 2016

Taking of the details Having bought a MB Sugar Land CPO C-250 for my daughter, which was very much a gratifying experience, I knew that I wanted to return to MB Sugar Land More

by jrbalive1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Newland
January 11, 2016

Visit/ explore new G.L series. I recently visited Mercedes Benz of Sugar-land. I had approached Kire Janev regarding information/test drive on the M.B. GL 450. Kire professionalism More

by Chris_review_MB_SGR_LAND
Recommend Dealer
Yes
Employees Worked With
Kire Janev
January 06, 2016

Ninth car from Frank Monday I picked up my new S550 Coupe at MB Sugar Land. I traded in my SL550. This is my ninth MB from MB Sugar Land and the ninth from Frank Kelske. More

by james2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priyanka Patel, Frank Kelske
Jan 06, 2016 -

Mercedes-Benz of Sugar Land responded

Thank you James for this great review of Mercedes-Benz of Sugar Land and congratulations on your new MB S-Class Coupe!

January 04, 2016

excellent service Kire was a great sales man, he made sure that I understood everything before I signed my paperwork and he was very patient through the purchase of my More

by kellee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kire Janev
December 08, 2015

great experience We purchased GLK350 from Frank. The entire process went very smooth and was handled in a professional manner. For anyone shopping for a Mercedes Benz More

by aguz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
December 05, 2015

Exceptional Experience Everything goes very smoothly, which is out of my expectation. It is a great pleasure to purchase out GLE-350 from Frank. Definitely we recommend Fran More

by danieladong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
December 03, 2015

Unethical sales practices!! Purchased a preowned vehicle with 6k miles that was sold in writing as being in excellent condition and inspected by MB technicians. Unfortunately end More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Both of Kire's managers which refused to offer any assistance., Kire Janev
Dec 10, 2015 -

Mercedes-Benz of Sugar Land responded

Dear William, We wish that your post-purchase experience had been as positive as your in-store experience with our team. We welcome feedback and thank you for taking time to speak with us over the phone regarding your concerns. Mercedes-Benz of Sugar Land is sorry to hear about the issues you’ve had with the brake pads and rotor’s after driving your 2014 Audi A6 back to Florida. It is unfortunate that we could not come to a resolution on this matter. We stand by our inspection of this vehicle and found everything to be in optimal working condition following a thorough review. We wish you the best of luck with your future endeavors.

November 29, 2015

Great experience My wife bought a Mercedez from Frank and he did a great job with a lot of support. Good job Frank keep it up and you deserve all the praises!!! From More

by David T oh yeah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
November 28, 2015

Great Experience My daughter, Ayra bought a new MB SUV GLK 350. I was a Car Pro listener so I ask the help of Jerry Reynolds and got in touch with the General Manager More

by Noel B.
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
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