Mercedes-Benz of Sudbury - Service Center

Great service! My experience at Mercedes-Benz of Natick was great. In the past, getting my vehicle serviced has been unpleasant, but Savannah and the rest of the fol My experience at Mercedes-Benz of Natick was great. In the past, getting my vehicle serviced has been unpleasant, but Savannah and the rest of the folks provided me with great service. More

Great Service and Outstanding Dealership Staff! I have been attending this MB Dealership since 2013, not only to buy my MB but to get services. I have always got the best service and attention to my I have been attending this MB Dealership since 2013, not only to buy my MB but to get services. I have always got the best service and attention to my needs. Service advisors and management are always on top of customer's requirements and satisfaction. They follow-up on any outstanding matter and provide quick solutions. I do highly recommend "Mercedes Benz of Natick" for all your MB needs and wishes. More

What a dealership! I have been looking for the right car in a while, and Mercedes Benz came in first with the features and safety that I was looking for. Mercedes Benz I have been looking for the right car in a while, and Mercedes Benz came in first with the features and safety that I was looking for. Mercedes Benz of Natick just sealed the deal with an amazing customer service and honesty on my deal, Worked with Vito a long side with Danny, and they made the process simple and transparent. I’m incredibly satisfied with all the service and process from this dealership and would very much recommend it!! More

Customer Care Absent at this dealership! iF YOU ARE LOOKING TO PURCHASE A CAR AND WANT CUSTOMER CARE, DO NOT GO TO Mercedes Benz of Natick because you will not receive it! Their service is t iF YOU ARE LOOKING TO PURCHASE A CAR AND WANT CUSTOMER CARE, DO NOT GO TO Mercedes Benz of Natick because you will not receive it! Their service is terrible, sales is sleazy and they simply do not care about the customer! I had a terrible experience at this dealership! If you find something wrong with you vehicle, you cannot complain about because they do no wrong! They will call you a liar and tell you how great they are! That is not how it is supposed to work, I am sorry! There are much better dealerships in New England than Herb Chambers Mercedes Benz than this one! Drive further away to find another one and you will be so much happier you did! More

excellent service! Very quick, above and beyond service by Dan at the loaner desk and Abdul with service. Right on schedule! Very please with ease of transition of veh Very quick, above and beyond service by Dan at the loaner desk and Abdul with service. Right on schedule! Very please with ease of transition of vehicles. More

One of the best service experiences I can recall My previous service experience (last year) with this dealership was very disappointing and I had no intention of ever returning. However, I did arran My previous service experience (last year) with this dealership was very disappointing and I had no intention of ever returning. However, I did arrange for service this week because it was convenient for me. I was fortunate that Savannah was assigned to my service call. Due to the repair required, my car needed to be left overnight. Savannah followed up with me on the progress and when she advised me the time(s) she would follow up with me, she did. She never gave me the impression she was too busy to speak with me and I appreciate that. More

Service Exceptional service from start to finish. Savannah explained it would take approximately two hours for the oil and filter change and one hour later it Exceptional service from start to finish. Savannah explained it would take approximately two hours for the oil and filter change and one hour later it was complete. Very happy with the customer service. More

Great, fast and efficient. Brought my vehicle in for service and had a great experience with the service team. They were very respectful, friendly,fast and very efficient. Thank Brought my vehicle in for service and had a great experience with the service team. They were very respectful, friendly,fast and very efficient. Thank you.. More

Safety Warning Corrected Needed service to correct an issue-Service rep listened, implemented and completed in the time frame that was scheduled. There was no nonsense Needed service to correct an issue-Service rep listened, implemented and completed in the time frame that was scheduled. There was no nonsense and excuses. THANK YOU More

Organized and Thorough I drove in with drivers rear tire almost flat, they had my tire in stock and I drove out 90 min later with a cleaned car inside out wi ty h a function I drove in with drivers rear tire almost flat, they had my tire in stock and I drove out 90 min later with a cleaned car inside out wi ty h a functioning tire. More