Mercedes-Benz of Sudbury - Service Center

It was a pleasure dealing with Scott during my last visit. I felt well informed about all the issues with my car and the timing of the service completion. Looking forward to working with him during my visit. I felt well informed about all the issues with my car and the timing of the service completion. Looking forward to working with him during my future appointments. Thank you! More

Scott took the time to answer all of our questions and made sure that everything was done correctly. We feel very confident with knowing that he was over-seeing the work. made sure that everything was done correctly. We feel very confident with knowing that he was over-seeing the work. More

I bought my car at a different Mercedes dealership, but after some really disappointing issues came to Natick for service. The level of service here has been extraordinary. Savannah and Scott are my go to after some really disappointing issues came to Natick for service. The level of service here has been extraordinary. Savannah and Scott are my go to in the service department. They are knowledgeable, professional, friendly and always exceed my expectations. They are detail oriented and I have never had any issues in the years I have been coming here. I will buy my next Mercedes vehicle from this dealership because of the exemplary staff in the service department. More

Scott was truly a joy to work with. I always have amazing service and I really do I appreciate it. Thank you for your service!! service and I really do I appreciate it. Thank you for your service!! More

I switched service dealerships after some negative experiences, and I couldn't be happier about it - Scott is great and I ask for him every time. experiences, and I couldn't be happier about it - Scott is great and I ask for him every time. More

dealership is very well organized in meeting my needs. The various members of the staff each seem to know what they are supposed to do. The various members of the staff each seem to know what they are supposed to do. More

Scott Masterson did a great job! He kept me informed every step of the way and was friendly. proactive and always available by phone or text. every step of the way and was friendly. proactive and always available by phone or text. More

As always, I had a great experience during my service visit at the Mercedes-Benz of Natick. Scott Masterson was very respectful of my constraints. He gave me good information and pointers about what to l visit at the Mercedes-Benz of Natick. Scott Masterson was very respectful of my constraints. He gave me good information and pointers about what to look out for in my vehicle. Definitely recommend working with him. More

Scott Masterson was great. Very attentive to my schedule, proactive about unforeseen service needs and consultative about service options to the issues identified during the visit. proactive about unforeseen service needs and consultative about service options to the issues identified during the visit. More