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862 Reviews of Mercedes-Benz of Sudbury - Service Center
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December 20, 2020
dealership is very well organized in meeting my needs. The various members of the staff each seem to know what they are supposed to do. The various members of the staff each seem to know what they are supposed to do. More
by strehle
Employees Worked With
December 17, 2020
great experiences. nicely done. I have had this issue before and I went through the service about 2-3 months ago. But the guys at that time told me the battery was fine. However, I got stalled on the roa before and I went through the service about 2-3 months ago. But the guys at that time told me the battery was fine. However, I got stalled on the road a few weeks ago on a sunday, which really frustrated me. This time, Scott and the repairing technician did a thorough job repairing it. It seems to have done a wonderful job and resolve the issue. Hope that it will last. More
by jliu1600
Employees Worked With
Scott Masterson
December 17, 2020
Scott Masterson was great. Very attentive to my schedule, proactive about unforeseen service needs and consultative about service options to the issues identified during the visit. proactive about unforeseen service needs and consultative about service options to the issues identified during the visit. More
by PF
Employees Worked With
Scott Masterson
December 14, 2020
Scott the person who helped me with my key is a very good person with great customer service. Overall a very pleasant experience and nice atmosphere. person with great customer service. Overall a very pleasant experience and nice atmosphere. More
by Andrei T
Employees Worked With
Scott Masterson
December 14, 2020
Scott Masterson, and the rest of the staff in service at MB Natick, were polite, efficient, friendly and professional! What more can you ask for? I will continue to bring my car here. MB Natick, were polite, efficient, friendly and professional! What more can you ask for? I will continue to bring my car here. More
by terim
Employees Worked With
Scott Masterson
December 13, 2020
Scott Masterson, service advisor was excellent. MB of Natick did outstanding job servicing our MB and we recommend using them for Service. They are professional and we feel confident that our auto is sa Natick did outstanding job servicing our MB and we recommend using them for Service. They are professional and we feel confident that our auto is safe and running well. More
by Rose
Employees Worked With
Scott Masterson
December 10, 2020
The service area is very professional. The staff is always friendly, service coordinators helpful. This was my second time dealing with Fred and he is always pleasant, informative and helpful. You ma always friendly, service coordinators helpful. This was my second time dealing with Fred and he is always pleasant, informative and helpful. You make it so easy. More
by dms971
Employees Worked With
December 10, 2020
Always great service and amazing attention to destabilize in every aspect I would recommend the Mercedes benz of Natick to anyone that has luxury vehicles in every aspect I would recommend the Mercedes benz of Natick to anyone that has luxury vehicles More
by alcimateo
Employees Worked With
Other Employees :
Savannah Silva, Scott Masterson
December 10, 2020
Great Experience. Brian in service looked out for me and my car as if I were his close friend and that matters. That felt good. my car as if I were his close friend and that matters. That felt good. More
by jayme
Employees Worked With
December 09, 2020
Prompt, friendly service. They scheduled my appointment for me right away! Scott kept me updated regarding the status of my car. The service was completed and my car was delivered when promised. Also alw for me right away! Scott kept me updated regarding the status of my car. The service was completed and my car was delivered when promised. Also always so nice to return to a clean, vacuumed car! More
by vicwalton
Employees Worked With
Scott Masterson
