Mercedes-Benz of Sudbury - Service Center

First experience with Natick service department and they beat my expectations, From the moment I pull up to the moment I picked up my car, the service was 5 stars. Great teamwork and quality work. beat my expectations, From the moment I pull up to the moment I picked up my car, the service was 5 stars. Great teamwork and quality work. More

Trusted quality albeit at Mercedes prices, and quick scheduling and great loaner availability keep me coming back. scheduling and great loaner availability keep me coming back. More

Service experience was great. Scott did an excellent job of handling my problem and keeping me informed. of handling my problem and keeping me informed. More

Scott was great 👍 very nice and helpful should have more employees like this gentleman. Danny Z, employees like this gentleman. Danny Z, More

I was greeted immediately upon arrival. My service representative was polite and clear as to what services would be performed. My loaner car was waiting to go and I was in and out in record time. Grea representative was polite and clear as to what services would be performed. My loaner car was waiting to go and I was in and out in record time. Great customer skills were displayed by all members of the staff. My car was also finished quickly and some difficult sap spots were cleaned, much to my delight! More

Abdul was fabulous. He was extremely courteous and helpful. I also appreciated all of the employees who helped me with the loaner car. Great. Job Folks!!!! helpful. I also appreciated all of the employees who helped me with the loaner car. Great. Job Folks!!!! More

excellent service. my tire was flat (mail on the tire) and i called service dept and it was scheduled appointment quickly. service person (Abdul) is very professional and arranged 2 years service togethe and i called service dept and it was scheduled appointment quickly. service person (Abdul) is very professional and arranged 2 years service together. it saved my trip for 2 year service. More

Great service as usual. Client service rep was great. Our car is 4 years old and they are always honest and great to work with. Look forward to the next car from there. Our car is 4 years old and they are always honest and great to work with. Look forward to the next car from there. More

Great service. I drive almost 30 miles to go to them!! Their price was also very reasonable. Their price was also very reasonable. More

Clean facility , friendly service , long turn around for the maintenance service , 36 hours long , free loaner . the maintenance service , 36 hours long , free loaner . More