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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
868 Reviews

868 Reviews of Mercedes-Benz of Sudbury - Service Center

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January 19, 2022

My experience at MB of Natick was excellent. Was treated with the out most respect and everything was explained thoroughly and the job was completely on a timely fashion. In my opinion MB of Natick is the b More

by Sett Straider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
Jan 20, 2022 -

Mercedes-Benz of Sudbury responded

We're so glad to hear the Mercedes-Benz of Natick team gave you five-star care, Sett! Thank you for coming to see us!

January 18, 2022

Many choices exist however we always go with MB of Natick. Best service experience bar none! They do what they say all the time and their reps are knowledgeable and sincere! More

by medhig@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're honored to receive your continued support and look forward to your next visit with us here at Mercedes-Benz of Natick!

January 16, 2022

Service was quick and convenient. All my concerns was addressed. The car was ready as expected. More

by vms209
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jan 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We hope to see you again next time here at Mercedes-Benz of Natick!

January 11, 2022

EXCELLENT DEALERSHIP ABDUL IS ABOVE AND BEYOND IN EXCELLENT DEALERSHIP ABDUL IS ABOVE AND BEYOND IN HELPING UNDERSTAND THE PROBLEM AND GETTING THINGS DONE HE IS A VALUABLE EMPLOYEE. STEVEN BOSTON F More

by jhirsch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Khalid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting the Mercedes-Benz of Natick team with your sales & service needs! We look forward to your next visit!

January 08, 2022

Responsive timely high quality. Accomplished work with input to owner. Vehicle was clean when returned More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Mercedes-Benz of Sudbury responded

Bob - thank you so much for the positive feedback about your recent visit here at Mercedes-Benz of Natick! We appreciate your business and hope we can be of service to you again in the future!

January 05, 2022

Brian who is one of the service reps was excellent and extremely thorough with his evaluation & completion of the vehicles service requirements. I recommend he very highly! Greg Hunt More

by Ghunt71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Mercedes-Benz of Sudbury responded

Brian will be proud to hear they made your experience enjoyable, Greg! Thank you for taking the time to leave us your five-star rating! - Mercedes-Benz of Natick

January 05, 2022

Dropping the car off was easy,the service advisor,Luis Aguarvivas was pleasant and knowledgeable, they did an excellent job and the work was done on time, Ed More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to leave our team this great review, Ed! We're so happy we could make the experience enjoyable! - Mercedes-Benz of Natick

January 04, 2022

They always provide great service. They are very professional and communicate throughout the whole process. I trust them completely. More

by Mattricketson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your confidence in the Mercedes-Benz of Natick team! We appreciate your five-star review and hope we have the opportunity to work with you again in the future!

December 31, 2021

First time using their service department and was very pleased. Easy check-in, loaner, pick up the same day. Work was done well. More

by photoescapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jan 04, 2022 -

Mercedes-Benz of Sudbury responded

We're glad we could make your first visit to the Mercedes-Benz of Natick service center a five-star experience! Thank you for leaving us your great review!

December 28, 2021

I have ALWAYS had good service at this Dealership and I have ALWAYS had good service at this Dealership and have worked with Scott several times. Scott is polite, knowledgeable, and competent. This was More

by mmargaretgriner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in the service department. I am sorry I do not remember his last name. Also the lady that did the paperwork and helped me now get onto the correct page to write up this review.
Dec 30, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for trusting in the Mercedes-Benz of Natick team to provide five-star care to you and your vehicle each time! We value your feedback and continued support!

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