Mercedes-Benz of Sudbury - Service Center

Never had a bad experience here. My representative Brian B. Is so polite, caring & kind, He makes sure my vehicle is always serviced with detailed care. So much so, that he always does a complete overlook f B. Is so polite, caring & kind, He makes sure my vehicle is always serviced with detailed care. So much so, that he always does a complete overlook for any issues that could arise. Communication is always clear & detailed when it comes to issues & cost with my car. Brian is always thorough with taking care of even the littlest issues with my car. He puts me at ease & assures me that my car is safe to drive each time I return after it’s serviced.. Highly recommend this dealership as the whole staff is friendly & welcoming when you walk in the door. More

Upon driving into dealership to bring car in for an inspection sticker, Luis introduced himself, was very pleasant , directed me to leave my key and registration on front seat and to wait in the waiti inspection sticker, Luis introduced himself, was very pleasant , directed me to leave my key and registration on front seat and to wait in the waiting area. Very nice interaction. Luis certainly knows how important customer satisfaction is. More

Many choices exist however we always go with MB of Natick. Best service experience bar none! They do what they say all the time and their reps are knowledgeable and sincere! Natick. Best service experience bar none! They do what they say all the time and their reps are knowledgeable and sincere! More

Service was quick and convenient. All my concerns was addressed. The car was ready as expected. addressed. The car was ready as expected. More

EXCELLENT DEALERSHIP ABDUL IS ABOVE AND BEYOND IN EXCELLENT DEALERSHIP ABDUL IS ABOVE AND BEYOND IN HELPING UNDERSTAND THE PROBLEM AND GETTING THINGS DONE HE IS A VALUABLE EMPLOYEE. STEVEN BOSTON F EXCELLENT DEALERSHIP ABDUL IS ABOVE AND BEYOND IN HELPING UNDERSTAND THE PROBLEM AND GETTING THINGS DONE HE IS A VALUABLE EMPLOYEE. STEVEN BOSTON FROM SALES HAS BEEN MY SALES PERSON FOR MANY YEARS S550 AND S CLASS ETREMELY KNOWLEDGEABLE More

Responsive timely high quality. Accomplished work with input to owner. Vehicle was clean when returned input to owner. Vehicle was clean when returned More

Brian who is one of the service reps was excellent and extremely thorough with his evaluation & completion of the vehicles service requirements. I recommend he very highly! Greg Hunt extremely thorough with his evaluation & completion of the vehicles service requirements. I recommend he very highly! Greg Hunt More

Dropping the car off was easy,the service advisor,Luis Aguarvivas was pleasant and knowledgeable, they did an excellent job and the work was done on time, Ed Aguarvivas was pleasant and knowledgeable, they did an excellent job and the work was done on time, Ed More

They always provide great service. They are very professional and communicate throughout the whole process. I trust them completely. professional and communicate throughout the whole process. I trust them completely. More

First time using their service department and was very pleased. Easy check-in, loaner, pick up the same day. Work was done well. pleased. Easy check-in, loaner, pick up the same day. Work was done well. More