Mercedes-Benz of Sudbury - Service Center

They do a great job of performing the required maintenance and also inspecting the car and letting you know what additional maintenance will be required in the future. The work was done on time a maintenance and also inspecting the car and letting you know what additional maintenance will be required in the future. The work was done on time and the car was returned clean and ready to go. More

Great facility and service department. Scott is a true professional. Highly recommended. Very clean as well. professional. Highly recommended. Very clean as well. More

I am extremely pleased with Luis ,my service advisor, and value his opinion on all of the suggested repairs necessary to keep my vehicle in top working condition. value his opinion on all of the suggested repairs necessary to keep my vehicle in top working condition. More

Flat tire was changed while I waited. Nice waiting area with complimentary coffee and expresso. Only disappointment was no loaner car available. with complimentary coffee and expresso. Only disappointment was no loaner car available. More

I have always been pleased with the service at Mercedes-Benz of Natick. I have had all my service done there since I bought my wagon in 2012. Mercedes-Benz of Natick. I have had all my service done there since I bought my wagon in 2012. More

This place is too good for all of my car services. The service center has wonderful experienced service advisors. Scott Masterton is my favorite service advisor. The service team is excellent. Start to en service center has wonderful experienced service advisors. Scott Masterton is my favorite service advisor. The service team is excellent. Start to end everything was well informed. I always feel very comfortable and keep going to same place again and again. All the very best and thanks! More

Always professional, responsive and knowledgeable. We went in without an appointment with a flat tire and they did everything they could to get us in and out in a reasonable amount of time. went in without an appointment with a flat tire and they did everything they could to get us in and out in a reasonable amount of time. More

Luis was very helpful to diagnose the issue and and explain and come up with best solution to fix explain and come up with best solution to fix More

Fred is rare these days. He really cares and shows it. Thank you fred you are a quality guy Thank you fred you are a quality guy More

The customer service is very good. I dealt with Abdul Khalid who was excellent and service oriented The only complaint I have is about repair pricing which is absolutely outrageous… Khalid who was excellent and service oriented The only complaint I have is about repair pricing which is absolutely outrageous… More