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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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February 16, 2022

These guys are great. I went in for service, they addressed my issues at no cost and even cleaned my car. I appreciate their responsiveness when I reach out More

by KGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Feb 18, 2022 -

Mercedes-Benz of Sudbury responded

It was our privilege to serve you! Thanks for trusting the Mercedes-Benz of Natick team with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

February 15, 2022

Excellent service. Pleasant staff and high quality work. Luis, service advisor , is always pleasant, thorough and efficient. More

by R3porto
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Feb 16, 2022 -

Mercedes-Benz of Sudbury responded

Thank you so much for taking the time to share these kind comments! Luis & the team look forward to seeing you again next time!

February 15, 2022

Excellent service, everyone friendly and helpful. Efficient use of time, didn't mind waiting. Car wash in very cold weather a plus More

by bhw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Soamy
Feb 17, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We appreciate you coming to visit us here at Mercedes-Benz of Natick and we hope to see you again next time!

February 15, 2022

Scott was great to work with. Service was quick and done very well, highly recommended More

by Sg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 17, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for visiting our team here at Mercedes-Benz of Natick! We appreciate your kind review and hope to see you again next time!

February 13, 2022

They do a great job of performing the required maintenance and also inspecting the car and letting you know what additional maintenance will be required in the future. The work was done on time a More

by uvegesg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Feb 15, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the fabulous feedback! We appreciate you coming to visit us here at Mercedes-Benz of Natick and look forward to seeing you next time!

February 12, 2022

Great facility and service department. Scott is a true professional. Highly recommended. Very clean as well. More

by Joegraves31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 15, 2022 -

Mercedes-Benz of Sudbury responded

Joe, thank you for taking a moment to share this with us. Scott will appreciate your kind words. We do our best to maintain a clean and welcoming service facility here at Mercedes-Benz of Natick . Your recommendation means a lot to us!

February 11, 2022

I am extremely pleased with Luis ,my service advisor, and value his opinion on all of the suggested repairs necessary to keep my vehicle in top working condition. More

by bestsaleseast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Feb 14, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Luis at Mercedes-Benz of Natick! We appreciate your 5-stars! See you next time!

February 10, 2022

Flat tire was changed while I waited. Nice waiting area with complimentary coffee and expresso. Only disappointment was no loaner car available. More

by John.mayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Feb 11, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the review and feedback, John. We hope we can be of service to you again in the future! - The Mercedes-Benz of Natick Team

February 10, 2022

I have always been pleased with the service at Mercedes-Benz of Natick. I have had all my service done there since I bought my wagon in 2012. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 10, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your loyal business, John! We're truly grateful for all of your support over the years and look forward to your next visit with us here at Mercedes-Benz of Natick!

February 09, 2022

This place is too good for all of my car services. The service center has wonderful experienced service advisors. Scott Masterton is my favorite service advisor. The service team is excellent. Start to en More

by Selvaraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 09, 2022 -

Mercedes-Benz of Sudbury responded

We're happy the Mercedes-Benz of Natick team could give you such excellent care! Thank you for taking the time to tell us about your experience with Scott! We'll see you next time!

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