Mercedes-Benz of Sudbury - Service Center

Everyone is friendly and knowledgeable. They always have several different times available to choose from when scheduling appointments. They always have several different times available to choose from when scheduling appointments. More

She was a very good consultant she was very nice and helpful she had great enthusiasm for her job helpful she had great enthusiasm for her job More

Scott is who I worked with, no problems everything went smoothly and efficiently Was pleased smoothly and efficiently Was pleased More

Brian was waiting for me at 7:30 am, explained the service recall work, and had me out the door before his estimated time to check and fix any problems. Fast and courteous, would recommend this deale service recall work, and had me out the door before his estimated time to check and fix any problems. Fast and courteous, would recommend this dealership to any MB owner. Thank you very much. More

Prompt, courteous, attentive, informative, meticulous, spotless, orderly, professional Dealership is meticulous, bright; attendants very attentive, professional;service members courteous, professional spotless, orderly, professional Dealership is meticulous, bright; attendants very attentive, professional;service members courteous, professional More

Nice service and friendly people. Will recommend to others. Enjoy working with Mercedes of natick. Will recommend to others. Enjoy working with Mercedes of natick. More

Service was superb! Luis was great -- everything seemed so effortless! I know there is a lot that goes into it Thanks all... Pat L. Luis was great -- everything seemed so effortless! I know there is a lot that goes into it Thanks all... Pat L. More

My family and I have used Mercedes Benz of Natick for many years. Our service advisor is Mr. Abdul Khalid. We have always found him to be professional and courteous, very knowledgeable about the cars, ho many years. Our service advisor is Mr. Abdul Khalid. We have always found him to be professional and courteous, very knowledgeable about the cars, honest and straightforward. This is very important to us and he has always been very straight with us. I took my S450 in for service today and was very pleased , as I always am. The MB of Natick is very customer friendly - you will be very satisfied if you take your car there for service. More

I recently brought my E300 in for routine service as well as for a rattling noise. Abdul was very helpful and asked a tech to take a ride with me to listen for the rattle. The tech heard the noise that had b as for a rattling noise. Abdul was very helpful and asked a tech to take a ride with me to listen for the rattle. The tech heard the noise that had been bothering me. From there the service team took over. They relentlessly pursued the cause of the rattle. I am happy to say the issue is resolved! Thanks Abdul and team for take ng service to the next level! More

Well run dealership , staffed by efficient and friendly staff, delivering a customer focused service experience staff, delivering a customer focused service experience More