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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
868 Reviews

868 Reviews of Mercedes-Benz of Sudbury - Service Center

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July 10, 2022

Prompt, courteous, attentive, informative, meticulous, spotless, orderly, professional Dealership is meticulous, bright; attendants very attentive, professional;service members courteous, professional More

by huckabyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We're honored to hear that your experience with us was such a positive one and we hope to see you back at Mercedes-Benz of Natick for all of your future automotive needs!

July 09, 2022

Nice service and friendly people. Will recommend to others. Enjoy working with Mercedes of natick. More

by psagancpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We hope to see you back. -Mercedes-Benz of Natick

July 08, 2022

My family and I have used Mercedes Benz of Natick for many years. Our service advisor is Mr. Abdul Khalid. We have always found him to be professional and courteous, very knowledgeable about the cars, ho More

by Swaglemd01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Abdul and Mercedes-Benz of Natick are happy to be your go-to automotive resource! Your trust in us means the world to us and we look forward to continuing to earn your confidence! Thank you!

July 08, 2022

I recently brought my E300 in for routine service as well as for a rattling noise. Abdul was very helpful and asked a tech to take a ride with me to listen for the rattle. The tech heard the noise that had b More

by Rich R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Abdul and our team will be so glad to hear they've made this a five-star experience for you! Thank you for trusting Mercedes-Benz of Natick with your E300, Rich!

July 08, 2022

Service was superb! Luis was great -- everything seemed so effortless! I know there is a lot that goes into it Thanks all... Pat L. More

by patrickjlarkin1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Pat, thank you so much for the great review! We appreciate you visiting our team here at Mercedes-Benz of Natick and look forward to serving you again in the future!

July 07, 2022

Well run dealership , staffed by efficient and friendly staff, delivering a customer focused service experience More

by creyn7g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at Mercedes-Benz of Natick!

July 06, 2022

Great loaner car service, adviser Fred very well managed car repair, customer and loaner car over the long holiday weekend service, with an awesome professional manner ! More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Mercedes-Benz of Sudbury responded

Hi Sunny, thanks for the five stars! We're glad to hear that Fred could assist you during your time with us and we hope to see you back at Mercedes-Benz of Natick for all of your future auto needs!

July 03, 2022

Great communication and very quick work. My car was nice and clean when I picked it up. Everyone I dealt with was very professional and courteous. More

by Brian. Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars, Brian! We hope to see you back here at Mercedes-Benz of Natick for all of your future auto needs!

July 03, 2022

Scott was very knowledgeable and made sure that everything that I needed to have done to the vehicle was cared for. All in all an excellent experience. More

by ghmcguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 07, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We're honored to hear that Scott could assist you and we hope to see you back here at Mercedes-Benz of Natick for all of your future auto needs!

July 02, 2022

Terrific dealership. So many wonderful people. They keep you well informed as to what is happening with your vehicle when you bring it in for service. Nice clean pleasant More

by dpastore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the great review and five-star rating! We appreciate you taking the time to tell us about your experience here at Mercedes-Benz of Natick!

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