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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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August 01, 2022

Brian was very accommodating even though I didn’t have an appointment.he was very professional and took care of my problems. More

by Stvenb1943
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Mercedes-Benz of Sudbury responded

We're glad Brian could assist you in getting the care you needed for your vehicle! We hope that you visit us again at Mercedes-Benz of Natick! Thank you!

July 30, 2022

Scott and all of the associates I encountered were great! They were courteous and super efficient. The service I went in for was delivered as promised, the charged was what had been estimated. When all More

by BingW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loaner department/receptionist/car cleaning person , Scott Masterson
Aug 01, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your experience working with Scott and the rest of our staff at Mercedes-Benz of Natick! We're so happy that he was able to get the job done!

July 29, 2022

Brian in service was great and tried very hard to resolve my issue quickly and thoroughly. More

by Jb_erlandson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah
Jul 29, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We're happy to hear Brian took great care of you during your visit and we hope our team can be of service again in the future! - Mercedes-Benz of Natick

July 28, 2022

They were great. I particularly appreciate the care and help shown by Luis, my advisor at the dealership. He goes out of his way to make my life easy. Thanks so much. More

by Golfpro45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Jul 28, 2022 -

Mercedes-Benz of Sudbury responded

Luis and Mercedes-Benz of Natick are happy you had such a great experience! Thank you for rating our team five stars!

July 26, 2022

Excellent, friendly, and professional service. Highly recommend it! Always knowledgeable and trusted to do excellent work. More

by jotsakas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Mercedes-Benz of Sudbury responded

We're happy the Mercedes-Benz of Natick team could provide another five-star service visit! Thank you for being our customer!

July 21, 2022

I had Scott help me with my service department. He was great and kept me informed. More

by Djf4756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 22, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We're so glad Scott had the opportunity to assist you during your visit and we hope to see you again next time here at Mercedes-Benz of Natick!

July 21, 2022

Great service. Was waiting for a part (2 months) still not arrived but found a creative approach to get it done during visit for recall services. Great customer s More

by bhw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Jul 28, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We appreciate you trusting the Mercedes-Benz of Natick team with your business and hope we can be of service again in the future!

July 20, 2022

Every thing went smoothly and service went as planned with advice for the future provided. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 20, 2022 -

Mercedes-Benz of Sudbury responded

Hi Andrew! Thanks for the five stars. We hope to see you back. -Mercedes-Benz of Natick

July 20, 2022

From scheduling to pickup everything was so smooth and easy. Everything was done correctly the first time. More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 20, 2022 -

Mercedes-Benz of Sudbury responded

Hi Suzanne, thanks for the five stars! We hope to see you back at Mercedes-Benz of Natick for all of your future automotive needs!

July 20, 2022

Scott has been my service rep for a while now. He is professional , knows his stuff, communicates well and does great work!!! Thank you ! More

by jonathan ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 20, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars, Jonathan. We're glad to hear that Scott could assist you and we hope to see you back for all of your future automotive needs! -Mercedes-Benz of Natick

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