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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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January 02, 2023

Amazing experience with the 1st service of my GLC! Got a loaners car and Scott updated me with the progress till it was done! Overall am a satisfied customer! Thanks Scott for everything! More

by dggamiaoDivine
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jan 05, 2023 -

Mercedes-Benz of Sudbury responded

It means so much to us to hear that Scott provided your Mercedes-Benz GLC with the best possible care! Thank you for rating us five stars! - Mercedes-Benz of Natick

December 31, 2022

Great experience! Clean and professional. Scott Masterson was outstanding to work with. Would highly recommend a customer work with him. More

by markderg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jan 04, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Mercedes-Benz of Natick! Scott & the team appreciate your kind feedback and hope to see you again in the future!

December 31, 2022

Scott M. was outstanding to work with, as always. We are fortunate to benefit from his expertise and considerate customer service. Thank you for all you do! More

by VSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jan 04, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for leaving us this wonderful five-star review! We hope you come to visit Scott and the team again! - Mercedes-Benz of Natick

December 30, 2022

Brian never fails to recommend what’s right for the owner and makes sure all is as expected. Thank you all More

by kevintroy5KTroy100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the kind feedback - we'll be sure to share it with Brian & the team! Your business is greatly appreciated by all of us here at Mercedes-Benz of Natick and we look forward to seeing you again next time. Take care!

December 30, 2022

Service B I am very happy with Scott, he is a grate professional, and grate adviser. More

by makaryan2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jan 03, 2023 -

Mercedes-Benz of Sudbury responded

We're so happy you had a great service visit with Scott and the team! Thank you for being a Mercedes-Benz of Natick customer!

December 27, 2022

All good…. done done done. Scott did a great job of communicating all along the way. More

by Ggavris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Dec 29, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience working with Scott at Mercedes-Benz of Natick!

December 27, 2022

Excellent service with a smile. Thorough explanation of issues and how to fix and costs. More

by modi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Dec 29, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your review! -Mercedes-Benz of Natick

December 27, 2022

Excellent job in getting the car back to me sooner than expected. Look forward to coming back for my next service. More

by curtschr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Dec 29, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your review! We look forward to seeing you next time at Mercedes-Benz of Natick!

December 16, 2022

Had a great experience getting 4 new tires today! I ordered the wrong ones, but Abdul had the new ones in stock and gave me a deal to make sure I didn’t have to overpay… Great customer service More

by Bjunk62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Dec 19, 2022 -

Mercedes-Benz of Sudbury responded

We're so glad Abdul was able to assist you! Thanks for trusting Mercedes-Benz of Natick with your business and please don't hesitate to reach out if we can be of service again in the future!

December 15, 2022

Very friendly, courteous and professionally knowledgeable about their job!! I enjoyed working with them 👍 It was a great experience and absolutely satisfied!! More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Dec 16, 2022 -

Mercedes-Benz of Sudbury responded

This means a lot to us, Mimi! We hope that you continue to visit us for all your automotive needs! Thank you! - Mercedes-Benz of Natick

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