Mercedes-Benz of Sudbury

Jonny held a training on our new GLE 350, he is patient, extremely knowledgeable and a huge asset to the Mercedes Benz team. I look forward to working with Jonny again! extremely knowledgeable and a huge asset to the Mercedes Benz team. I look forward to working with Jonny again! More

Jonny is very smart has a tremendous amount of patience he is the best in the industry! And he knows his job extremely well I will always want to seek his help and service and I wish him good luck and good he is the best in the industry! And he knows his job extremely well I will always want to seek his help and service and I wish him good luck and good wishes! Vito was an excellent trusted sales person who goes out of his way for the best interest of his people! Thank you for connecting Jonny with me! These two individuals are very special and important in my successful vehicle purchase. More

We are happy to have Jonny as our trainer for GLC300. He knows what the customer needs to know and trains them thoroughly with patience. He knows what the customer needs to know and trains them thoroughly with patience. More

I had an appointment with Jonny Pham on Saturday September 07, 2024. to give me a training on my Certified 2023 Mercedes E Class 4Matic. Jonny showed me every option my car had. If I didn't understa September 07, 2024. to give me a training on my Certified 2023 Mercedes E Class 4Matic. Jonny showed me every option my car had. If I didn't understand he showed me again. Jonny went above and beyond. Johnny was very professional and his knowledge of all the options E Class offered. More

Jonny has excellent Delivery Specialist skills. He is thorough, knowledgeable and very patient. Thank you Jonny for taking the time to explain the features of my new GLE 580 to me. He is thorough, knowledgeable and very patient. Thank you Jonny for taking the time to explain the features of my new GLE 580 to me. More

Charles was the absolute best sales person I have ever worked with. He made buying a new car flawless . There was not one time we felt pressured into buying a car like most dealerships. I honestly can’t w worked with. He made buying a new car flawless . There was not one time we felt pressured into buying a car like most dealerships. I honestly can’t wait to buy my next car at Herb Chambers of Sudbury because it was that easy, and I’m an hour away. More

I can’t speak highly enough of Steve Boston, Josue Bulux and Jonny Pham. They made the experience of purchasing and learning about our new Mercedes pleasant, seamless and absolutely first rate. Steve was and Jonny Pham. They made the experience of purchasing and learning about our new Mercedes pleasant, seamless and absolutely first rate. Steve was attentive, respectful and straightforward. He went out of his way to be helpful and even gave up a day off to come in and finalize the purchase. Josue then helped us close the transaction efficiently and pleasantly. He walked us through the paperwork and was able to understand our needs and advise us appropriately. Jonny gave a master class in the various features of the car. I must have said “wow” 40 times. Even if I read the manual cover to cover, it would not have been as helpful. There was no question that he could not answer. The 90 minutes spent learning about the car’s features was an amazing added service and I can’t relay how helpful it was. More

Adviser Dan Kristoff Very helpful I'm hardly recommend He help me out like nobody else help me out like nobody else More

I purchased a pre-owned Mercedes Benz vehicle from another dealership and needed help to reassigning ownership on Mercedes me app. Went to a dealership nearby first and was told that they would charge another dealership and needed help to reassigning ownership on Mercedes me app. Went to a dealership nearby first and was told that they would charge me $210 to update. I decided to move on and contacted Mercedes Benz Sudbury dealership for help instead. This was where I got in touch with Johnny. His full name is Johnny Tran Pham, who is well versed in all tech related to my 2023 vehicle and part of the concierge team. My setup took longer due to my previous setting on my phone and Johnny is beyond patient. He conferenced me in a call with the corporate help team and subsequently corrected all my issues. After my headaches are resolved, Johnny took the time to explain how I can add capabilities to my car and address all my in-the-moment questions. With all he has done for me after an hour long process, Mercedes Benz at Sudbury did not charge me anything for their time and excellent service. I was beyond impressed by their customer service. When I purchase another Mercedes Benz vehicle in the future, Johnny and team would definitely have my first visit! More

I had the pleasure of a session with Jonny who is absolutely the BEST. He is knowledgeable, diligent and patient. The breadth of his knowledge about the features of my vehicle was outstanding. Every absolutely the BEST. He is knowledgeable, diligent and patient. The breadth of his knowledge about the features of my vehicle was outstanding. Every customer should have a session with Jonny! He’s fantastic !!!! I would give him 10 stars! I had a wonderful experience in general, Tampsi, Kolls, Yatin and Nico. Over 5 stars!! More