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Mercedes-Benz of Sudbury
Sudbury, MA
2,868 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,868 reviews
February 29, 2024
Jay was terrific. He was determined to find me a car that checked all the boxes. He was persistent on locating a vehicle but not pushy (kind and polite) throughout the He was determined to find me a car that checked all the boxes. He was persistent on locating a vehicle but not pushy (kind and polite) throughout the whole process. More
by Michaeljfadden
February 23, 2024
We adored working with Vito. He was one of the very best dealership salespeople I have ever worked with. Bravo! He was one of the very best dealership salespeople I have ever worked with. Bravo! More
by mzschau
February 23, 2024
Excellent service. Very accommodating . I would recommend them. Particularly Brian who was extremely helpful and answered all my questions and concerns Very accommodating . I would recommend them. Particularly Brian who was extremely helpful and answered all my questions and concerns More
by B12345
Employees Worked With
February 23, 2024
Great service . Easy scheduling. Brian was very accommodating . Thank you again for all your help. Easy scheduling. Brian was very accommodating . Thank you again for all your help. More
by sbrandon888
Employees Worked With
February 22, 2024
Vito took his time to understand our needs and we loved that the place was puppy friendly. Very professional and personable service! that the place was puppy friendly. Very professional and personable service! More
by lolarazeq
Employees Worked With
February 19, 2024
Great customer service. Loved it great reception Ashley as well she was every sweet. Jeison was amazing helping me with my new car keys Loved it great reception Ashley as well she was every sweet. Jeison was amazing helping me with my new car keys More
by Barbara Hernberg
Employees Worked With
Jeison service advisor and Ashley front desk
February 16, 2024
The service was good I was explained very well which parts of the car had to be fixed parts of the car had to be fixed More
by cmverdi
Employees Worked With
February 16, 2024
I hardly write reviews but I felt compelled to share my experience at this Herb Chambers dealership. This was by far the most pleasant experience I had at any car dealership. My salesperson, Vito, was ver experience at this Herb Chambers dealership. This was by far the most pleasant experience I had at any car dealership. My salesperson, Vito, was very knowledgeable, attentive and more interested in meeting my needs! Follow up and delivery were seamless too. A sincere thank you to everyone that helped during the entire process including Nick, Andrew and the rest of the team at Mercedes Benz of Natick. Keep up the great work! More
by KhalidB
February 16, 2024
Great service, I managed to negotiate the car we were looking for. I highly recommend looking for. I highly recommend More
by David Valenca
