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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,851 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,851 reviews

September 17, 2009

I have been a fan of Foreign Motors West, now Merecedes Benz of Natick, for years. In particular, the service department. They take the time to go over what and why something needs to be done before they More

by EricM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Romsey
August 18, 2009

This facility as well as its staff has always been a pleasure to deal with. Being not only a customer of the Herb Chambers, but a also a vendor for them, I can attest to their competencies in providing More

by metricmog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
craig garabedian and all parts and service staff
August 08, 2009

I came to Mercedes Benz of Natick to service my ML. It was very easy to make an appointment and they were very accommodating to my needs. All of the service personell were friendly and went out of their More

by thebrowns06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Black
August 05, 2009

Typically approaching a car dealership for repairs can be an expensive venture. I work hard for my money and always like to get quality and the best service for it. I have an older Mercedes and I want to b More

by immiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garabedian
August 05, 2009

I took my 2008 MB C300 in for scheduled service and a blown tire/rim. While traveling for businss, I bent a rim on a pothole. A New Jersey dealership wanted to charge me $650 for a new rim plus high spe More

by ghevey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Black
July 17, 2009

Great experience. Treated with respect, understanding, and valued my time. I would highly recommend this dealership to anyone who wants a great car buying experience.. I got to see the whole dealership a More

by Sports Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Warnock
May 02, 2009

I had pads and rotors replaced on all four brakes on my 2000 Mercedes 4 months ago. My husband drove the car while I was away, heard the tell-tale thumping of the brakes, did not know the brakes had been More

by lyndap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Black
January 24, 2009

They had a very good price on an 2006 CLK 500 cabriolet- lots of extras and bells and whistles plus it was CPO. $26k - 33k miles - very good price. I sent an inquiry and was told by the internet 'mana More

by erisajd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JC and sales mgr
June 10, 2008

To reiterate what others have said, these guys are terrible. Four calls to the service scheduler went unanswered and unreturned. When I finally got a service appointment, they called when I was on my More

by jackryan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Eli, Dustin
November 28, 2007

These guys are awful. I went to them for about two years. Every time I went there they found more extra stuff to fix. They must be completely incompetent as well as they told me I needed two new tir More

by mmk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
"the green team"
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