Mercedes-Benz of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,868 reviews
My experience with Herb Chambers MB of Natick was exceptionally positive. For starters, our Sales Representative John Angelo was very courteous, conscientious and professional. He worked within ou exceptionally positive. For starters, our Sales Representative John Angelo was very courteous, conscientious and professional. He worked within our timelines and went out of his way to make sure we had all of the information necessary to make an educated decision. I have the unique experience of previously working in the automotive industry on both sides of the table (in a dealership and as a software vendor) so I can without reservation that that my experience at MB of Natick and in particular, with John Angelo was unique. To that end, I would not hesitate for a moment to recommend the dealership or John. More
As a person who has purchased many high end vehicles,I have dealt with many high end dealerships.MB of Natick is above the rest! That is why I have purchased over 15 cars from them in the past 9 years.The have dealt with many high end dealerships.MB of Natick is above the rest! That is why I have purchased over 15 cars from them in the past 9 years.They always give their best to make a deal work. JC, Mike, Goerge, Zini, Steve Boston and the rest of the MB staff have become more like friends than like a car dealership. More
i have always been aprehensive about visiting a car dealership to purchase a vehicle. I met Steve and he changed all of that. He was honest, personable and did not sell me an overpriced vehicle. Whe dealership to purchase a vehicle. I met Steve and he changed all of that. He was honest, personable and did not sell me an overpriced vehicle. When I need to make another car purchase he will be the only person I will go to. When Steve introduced me to Steven Boston in Finance he was charming, professional and polite. He did not try to sell me more than I needed, and very thorough in explaning everything. Thank You, Tina More
Understand that I am typically long constructive criticism and short on praise, but I must say that my recent experience was probably the best in my 25 years of purchasing new and/or used automobile criticism and short on praise, but I must say that my recent experience was probably the best in my 25 years of purchasing new and/or used automobiles. Patrick got us in the right car for a fair price (GL-450) and it has exceeded our expectations for a certified Mercedes pre-owned. Patrick was the ultimate professional and both his pre and post sale follow-up were awesome. I'll be back and have already recommended Patrick and the dealership to friends and family. More
Exceptional service and attention to detail! Fast and responsive and understanding of Internet Sales needs. Steve established trust early on, which is important for long-distance purchases. Though a l responsive and understanding of Internet Sales needs. Steve established trust early on, which is important for long-distance purchases. Though a local buyer purchased the vehicle before we could make a decision, Steve's dedication will help guide us back to MBZ of Natick to find the right car, at the right price, with the RIGHT person. More
Leased ne Mercedes E 350. Patrick Flaherty was very professional to deal with and made the process from negotiating the price to picking up the car a pleasant experience. He thoroughly went thru all t professional to deal with and made the process from negotiating the price to picking up the car a pleasant experience. He thoroughly went thru all the bell and whistles and I left feeling well taken care of. More
Pat took the time to explore all our options and gave us the opportunity to order the exact vehichle we wanted. His no-pessure approach was exactly what we needed while shopping for a new car. Our GLK is the opportunity to order the exact vehichle we wanted. His no-pessure approach was exactly what we needed while shopping for a new car. Our GLK is on order and we look foward to an ongoing relationship with Pat and Mercedes Benz of Natick. More
We had a wonderful experience working with Pat. He was friendly and went out of his way to work with us. We would certainly recommend the dealership as well as recommend Patrick. We also worked with Jamie friendly and went out of his way to work with us. We would certainly recommend the dealership as well as recommend Patrick. We also worked with Jamie in the finance dept who was great and very informative. It was a pleasure working with them both. More
My wife and I consider Fred Wentzell to be the reason our sales experience was so positive. We have done business with Fred before he was employed by this dealership and are quite certain that unless he dec sales experience was so positive. We have done business with Fred before he was employed by this dealership and are quite certain that unless he decides to sell Fiats, we'll purchase whatever he is selling from wherever he is selling it More
I have had quite a few cars bought there-- a 1989 BMW 325 IX, a 2001 BMW X-5, a 2006 Mercedes C-350 4-matic, and a 2009 Mercedes C-300 4-matic. My husband also has bought several cars there. I have always fo IX, a 2001 BMW X-5, a 2006 Mercedes C-350 4-matic, and a 2009 Mercedes C-300 4-matic. My husband also has bought several cars there. I have always found that the people there are friendly, honest, and pleasant to deal with. It is convenient to get cars serviced there for scheduling appointments and getting nice cars for loaners. I would always consider them as first choice. More