Mercedes-Benz of Sudbury | Page 283

Aubrey Makham , service advisor, provided proactive, Aubrey Makham , service advisor, provided proactive, courteous service when I arrived without an appointment for non functional climate control air c Aubrey Makham , service advisor, provided proactive, courteous service when I arrived without an appointment for non functional climate control air conditioner blowers in my MB S550. Diagnosis made by service, and advised not to travel on trip without functional defroster system. Since traveling for app week and departing the next morning, and needed space, Aubrey Makham immediately suggested to provided high quality service car for the trip. MB G series automobile was arranged for my trip. The entire service process was efficient, considerate, problem solving, and given in the highest professional manner. More

Very high quality dealership- great people- the three folks i dealt with couldnt have been nicer or more knowledgeable. HIGHLY RECOMMEND buying a mercedes here. CLG folks i dealt with couldnt have been nicer or more knowledgeable. HIGHLY RECOMMEND buying a mercedes here. CLG More

My recent purchase of my 6th M-B at this Dealer demonstrates my confidence. Steve Boston & Tracy Evangelos superb service exceeded my expectations (which were high to begin with.) This EXCEPT demonstrates my confidence. Steve Boston & Tracy Evangelos superb service exceeded my expectations (which were high to begin with.) This EXCEPTIONAL dedication to serve did not end following my purchase. Indeed they followed-up subsequently and continue to make certain that they stand ready to help satisfy any needs that I may have. Having had a broad experience in Management, I feel quite confident in assessing service and want to express my total gratitude for the extraordinary service I received and will continue to recommend Mercedes-Benz of Natick . Bill E. More

I was extremely pleased with my recent car purchase experience with the dealership. Bobby was very good, very knowledgable and very helpful. He did a good job from when we arrived at the dealership a experience with the dealership. Bobby was very good, very knowledgable and very helpful. He did a good job from when we arrived at the dealership as well as when we picked up the car. The main reason I have stayed with Mercedes of Natick is because of Dustin O'Brien in service. I had my E500 wagon for 8 years and I was ALWAYS well take care of, advised well and Dustin always went out of his way to explain what needed to be done and to make sure he worked around my schedule. So easy to deal with and just a really nice man. I could have gone anywhere to buy the car but only bought it at Herb Chambers of Natick because of Dustin. More

Outstanding sales experience! Our salesperson, Al Corbett, was professional, friendly, knowledgeable and couteous. There was absolutely no sales pressure and he took the time to explain all the stan Corbett, was professional, friendly, knowledgeable and couteous. There was absolutely no sales pressure and he took the time to explain all the standard equipment and various options on the 2011 E350 and then took us on a test drive (both my wife and I drove the car a good distance on various road surfaces) which gave us an opportunity to experience the handling, comfort, and overall ride of the vehiicle. Al answered all our questions and was the consummate professional throughout the test ride and back at the dealership. I would definitely recommend Al and the Mercedes-Benz of Natck dealership to family and friends. More

After visiting many Mercedes dealership looking for the combination of features we wanted, it was refreshing to meet George and Bobby. We learned more about the functions of the vehicle in 10 minutes w/Bob combination of features we wanted, it was refreshing to meet George and Bobby. We learned more about the functions of the vehicle in 10 minutes w/Bobby than from any other dealership combined. Between George’s prompt response and straight forward answers and Bobby’s knowledge of the vehicle, the whole process was upstanding. We purchased many vehicles in our life time and always, always felt that we had to keep our guard up during the process not to be pressured into buying something that the dealer wanted us to buy vs what we really wanted, along with the prices negotiations was always stressful. Not the case here at all. It was very respectful and straightforward. More

I have purchased many cars from this dealership and have always been very satisfied both during the sales process and throughout the term of my lease. Paul Noyovich is wonderful sales person. He prides hims always been very satisfied both during the sales process and throughout the term of my lease. Paul Noyovich is wonderful sales person. He prides himself on the various features of the entire line and can help you choose the best car for your needs. He is very helpful and truly understands customer service. He is just as attentive after the sale as during the sales process. He does not want to sell a car, he wants to continue to sell you cars for as long as you are buying cars. It was a pleasure working with Paul and the entire Mercedes Benz of Natick team. From sales to service they want to satisfy the customer......... More

We have purhased a number of new vechiles from a number of different dealers. We have purchased our last 2 from JC. He and everyone else there has always been very courteous and helpful. The question is al of different dealers. We have purchased our last 2 from JC. He and everyone else there has always been very courteous and helpful. The question is always what can we do to help you. What can we do to find a vechile that meets your requirements. If there is a difference, we can work it out. We also apperciate the fact that there is no pressure to purchase. Some of the other dealers want a commitment before the final price, not JC which we certainly apperciate. We would also like to point out that the service for us has been outstanding. Shirley & Bob More