Mercedes-Benz of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Exceptional Experience Exceptional experience for an out of state buyer. I've made multiple Mercedes Benz purchases in NJ and MB of Natick's service is simply unrivaled com Exceptional experience for an out of state buyer. I've made multiple Mercedes Benz purchases in NJ and MB of Natick's service is simply unrivaled compared to my local dealers. Compared to Jersey dealers, MB of Natick offered far more competitive pricing, the staff were welcoming, helpful and exceedingly pleasant. Ned Gompper was particularly exceptional; he was attentive and meticulous to all levels of detail, communication with him was prompt and efficient and my satisfaction was his absolute priority. I would absolutely recommend Ned to other clients and I hope to do business with him and this dealership in the future. More
Certified ML350 purchase My wife & I had been searching for a specific color combination, and located one on line at herb chambers of Natick. An initial contact on a Sunday vi My wife & I had been searching for a specific color combination, and located one on line at herb chambers of Natick. An initial contact on a Sunday via email, produced an almost immediate reply and then a follow-up call from Max, (used car mgr), for general evaluation of my trade. Having made a fair guess over the phone, we then made arrangements to test drive the car and fine tune the deal. I should point out that we're from Fall River, and driving to Natick was never in the original plan, but arranged the visit mid-day to try to avoid the commuter traffic and everyone we encountered made every effort to be accommodating. We sat down with "JC" at about 12:30, when I immediately advised that with 40+ years in the auto industry, I was not open to purchasing anything but the car and they, again, were as accommodating as could be. Bottom line... we drove out of there at 3:30, in our new(er) ML350, with the deal signed, all financing settled, and with the vehicle serviced and detailed. This is the 3rd certified Benz we've purchased in the last dozen years, & though Benz dealers in general tend to be very accommodating, I found JC & Max as good, (or better), than any. The detailers did an outstanding job, and I tend to be very critical, and am very pleased with this he overall outcome. More
Amazing !!! Just bought a cla250 from Mercedes Benz of natick and my experience was amazing. Everyone was friendly and very helpful. Zine and Moe were very helpfu Just bought a cla250 from Mercedes Benz of natick and my experience was amazing. Everyone was friendly and very helpful. Zine and Moe were very helpful and made it so much easier to purchase the vehicle I was looking for. Fast service and very organized. I couldn't be more satisfied. By far the best dealerships I've been to and would highly recommend to anyone. I love it ! More
Dealings with them after 4 years Sales guys are very helpful, even after 4 years. Service has been good. Getting calls returned have been a crap shoot. I also deal with their sister d Sales guys are very helpful, even after 4 years. Service has been good. Getting calls returned have been a crap shoot. I also deal with their sister dealership BMW of Sudbury where the communication has always been very professional. More
Just Leased a 2016 GLE63 AMG Received excellent attention and guidance from Gerson Ruiz. He was knowledgable, thorough and courteous throughout the transaction. He was able to mov Received excellent attention and guidance from Gerson Ruiz. He was knowledgable, thorough and courteous throughout the transaction. He was able to move me into this incredible vehicle the same day and I actually got to drive it home - that afternoon. Everyone was very professional and made the process work very smoothly. Gerson's throrough understanding of the vehicle and its many features really helped me to immediately feel comfortable behind the wheel. Thank you. More
excellent Аlex Varaksin Thanks a lot, excellent dealership, Varaksin attentive and professional worker, he is very good talked about the car .All the people in t Thanks a lot, excellent dealership, Varaksin attentive and professional worker, he is very good talked about the car .All the people in this dealership are very polite More
Not happy I purchased a 2013 C300 Sport The black book appraisal was $31,900 It had 17,800 miles I went back to see if they could trade the C300 for another I purchased a 2013 C300 Sport The black book appraisal was $31,900 It had 17,800 miles I went back to see if they could trade the C300 for another Mercedes with more leg room in the back I found out they were giving me only $17,500 for my car with only 21,000 miles How can you offer that? Doesn't make sense More
Terrible This was our second purchase from this dealership. Our first purchase 2 .5 years ago was wonderful. This time we were lied to we were told that the ca This was our second purchase from this dealership. Our first purchase 2 .5 years ago was wonderful. This time we were lied to we were told that the car had a car starter which it did not and it took over two weeks to obtain our registration forcing us to obtain a copy from our local RMV for an additional fee even after requesting a copy of the registration to be emailed to us so we could get a sticker. Apparently the salesman that we were dealing with was fired and the manager quit leaving us with no resolution. More
Exceptional Experience So glad I decided to get a CPO Mercedes from MB of Natick. Everyone was very helpful, especially Gerson and Zine. They were so great that I made th So glad I decided to get a CPO Mercedes from MB of Natick. Everyone was very helpful, especially Gerson and Zine. They were so great that I made the 35 mile drive from Attleboro to Natick just to work with those guys. Job well done. More
Excellent Buying experience From the initial email inquiry to setting the appt to the signing of the contract i had a pleasant experience all the way through buying my CPO E350. From the initial email inquiry to setting the appt to the signing of the contract i had a pleasant experience all the way through buying my CPO E350. The pricing is fair and the car is great. Some minor issues that needed attention were taken care of quickly and professionally. I really enjoyed this buying experience! More















