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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,868 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,868 reviews

March 17, 2024

My vehicles have been serviced for several years at Mercedes Benz of Natick. I am very pleased and satisfied with the service rendered at this dealership. Brian Breidegam has always been my service con More

by TE
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Bosse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Nick (Loaner Dep.)
Mar 18, 2024 -

Mercedes-Benz of Sudbury responded

We're so glad to know that you've had consistently positive experiences with our team at Mercedes-Benz of Natick, especially Brian and Geoff. We always aim for top-notch service and clear communication! Thanks for the recommendation - we appreciate it!

March 15, 2024

My sales Person Jay was very helpful and great to work with. Jonny Pham provided me with a fantastic tutorial so I could learn how to use all the features my GLB 35 came with. Jonny took his time to expl More

by Scottyfromnewton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fahad Arshad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Torrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to know that Jay and Jonny were able to provide you with a fantastic car buying experience at Mercedes-Benz of Natick. It's great that they could help familiarize you with all the features your GLB 35 has! Enjoy driving it, and thank you for sharing this positive review!

March 13, 2024

Great service! Extremely attentive and proactive workers! Overall, they are an amazing dealership that treats everyone with respect. Dakota was extremely kind and i More

by emely.costa17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ersa Sara
Mar 13, 2024 -

Mercedes-Benz of Sudbury responded

Hi Emely! We're delighted to know that you had a great experience with us at Mercedes-Benz of Natick! It's wonderful that Dakota and the team were able to provide such attentive service. Thanks for your kind words, we appreciate it!

March 09, 2024

We recently purchased a vehicle with help from Joel. We had been looking for the right fit car and we got even more than that with the service from Joel. He was not only knowledgeable, pleasant and easy More

by cvaltaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Arroyo
Mar 11, 2024 -

Mercedes-Benz of Sudbury responded

Hi C V Taylor! We're delighted to know that Joel provided you with excellent service during your recent car purchase at Mercedes-Benz of Natick. We believe every customer deserves top-notch treatment, regardless of the value or type of vehicle they choose. Thanks for sharing this positive feedback!

March 09, 2024

I really love the everything they did to me. They take me so well and I wish everyone can be like you guys (thank you so much for all the helpful and GOD bless). More

by Luis Ribeiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Mercedes-Benz of Sudbury responded

Hi Luis, we're delighted to know you had a positive experience at Mercedes-Benz of Natick. We look forward to serving you again! Safe travels!

March 08, 2024

Great communication and service. Brian was very helpful and talked in detail about the service. More

by Kapil.n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 08, 2024 -

Mercedes-Benz of Sudbury responded

Hi Kapil N! Thank you for leaving us this five-star review and kind words about Brian from our service team at Mercedes-Benz of Natick! We'll see you next time!

March 07, 2024

They are an amazing dealership that treats you with nothing but respect. The salesman Howard was top notch the sales manager Daniel was unlike any other sales manager in the car industry. The Business More

by R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel De Moraes Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Mar 07, 2024 -

Mercedes-Benz of Sudbury responded

We're so glad to know that our team at Mercedes-Benz of Natick made your experience a memorable one! It's great to hear that Howard, Daniel & Kolls left such a positive impression. We appreciate the recommendation and look forward to working with you again in the future!

March 06, 2024

Mecedes-Benz of Natick Service Department is always efficient and provides courteous, prompt services every visit. More

by lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Mercedes-Benz of Sudbury responded

We're glad to know that our service department at Mercedes-Benz of Natick has consistently met your expectations with efficiency and courtesy. Thanks for sharing this positive feedback!

March 05, 2024

Brian was such a great help with the whole process I’m very understanding Flexible to work with More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Sudbury responded

Hi Dee! Thank you so much for your kind words! We're thrilled to hear that you found the process smooth and that Brian was able to assist you effectively. We strive to be understanding and flexible to ensure that our customers have the best experience possible at Mercedes-Benz of Natick! Safe travels!

March 05, 2024

Franco was great and easy to work with. He was realistic in his approach and not pushy. He was genuine and not trying to sell you a car. More

by slv274
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Mercedes-Benz of Sudbury responded

Hi! We're glad to know that Franco provided a great and genuine experience for you at Mercedes-Benz of Natick. Thanks for the positive feedback, we appreciate it!

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