Mercedes-Benz of Sudbury

i have been a customer for 30 years and bought 20 new cars here. fred wentzell is more knowledgeable about the cars than any sales professional i have ever met. his deliveries usually take 2 1/2 or 3 ho cars here. fred wentzell is more knowledgeable about the cars than any sales professional i have ever met. his deliveries usually take 2 1/2 or 3 hours because he insists on being thorough, and he suggests coming back for more "orientation". he is unfailingly cheerful and always available to help me regardless if my question has nothing to do with buying a new car. i just had service for one of my cars and my wife's car. the work was done right the first time, and the cars returned in perfect order. in addition, the management has always advocated for me in terms of finding and securing a car of my choice within a reasonable time period. i would recommend to anyone. More

Had a great experience with my salesperson Steve Kern. He knew before I did which car best fit my needs and wants and was vey patient. They were most accomodating with my trade in and the purchase of my He knew before I did which car best fit my needs and wants and was vey patient. They were most accomodating with my trade in and the purchase of my new vehicle. Would highly recommend Steve and the dealship. More

I recently purchased a new car and Fred Wentzel was the Sales Representative. He proved to be very experienced and knowledgable about the car. He never tried to "sell" me anything and was a great to work Sales Representative. He proved to be very experienced and knowledgable about the car. He never tried to "sell" me anything and was a great to work with. Overall, he met my expectations and I'd recommend him to others. More

i have always been aprehensive about visiting a car dealership to purchase a vehicle. I met Steve and he changed all of that. He was honest, personable and did not sell me an overpriced vehicle. Whe dealership to purchase a vehicle. I met Steve and he changed all of that. He was honest, personable and did not sell me an overpriced vehicle. When I need to make another car purchase he will be the only person I will go to. When Steve introduced me to Steven Boston in Finance he was charming, professional and polite. He did not try to sell me more than I needed, and very thorough in explaning everything. Thank You, Tina More

My experience with Herb Chambers MB of Natick was exceptionally positive. For starters, our Sales Representative John Angelo was very courteous, conscientious and professional. He worked within ou exceptionally positive. For starters, our Sales Representative John Angelo was very courteous, conscientious and professional. He worked within our timelines and went out of his way to make sure we had all of the information necessary to make an educated decision. I have the unique experience of previously working in the automotive industry on both sides of the table (in a dealership and as a software vendor) so I can without reservation that that my experience at MB of Natick and in particular, with John Angelo was unique. To that end, I would not hesitate for a moment to recommend the dealership or John. More

As a person who has purchased many high end vehicles,I have dealt with many high end dealerships.MB of Natick is above the rest! That is why I have purchased over 15 cars from them in the past 9 years.The have dealt with many high end dealerships.MB of Natick is above the rest! That is why I have purchased over 15 cars from them in the past 9 years.They always give their best to make a deal work. JC, Mike, Goerge, Zini, Steve Boston and the rest of the MB staff have become more like friends than like a car dealership. More

From the moment I walked onto the vehicle display I felt extremely welcomed at this dealership. Ms. Turmenne met me with a warm greeting and handshake while wecoming me to Mercedes Benz of Natick. Heather, extremely welcomed at this dealership. Ms. Turmenne met me with a warm greeting and handshake while wecoming me to Mercedes Benz of Natick. Heather, speaking very proudly, let me know this is a Herb Chambers dealership. I was most impressed by Ms. Turmenne's product knowledge of the various models in inventory. When I decide to buy I will return to this dealership. More

Pat Flaherty was a pleasure to work with--no pressure, yet thorough and provided me and my husband with detailed and honest answers to all of our questions. We returned to the Natick dealership multiple t yet thorough and provided me and my husband with detailed and honest answers to all of our questions. We returned to the Natick dealership multiple times, having spent time at competitors' locations comparing prices, financing, etc. and Pat was always a professional, patiently providng us with assistance on our decision to purchase a new Mercedes. More

Leased ne Mercedes E 350. Patrick Flaherty was very professional to deal with and made the process from negotiating the price to picking up the car a pleasant experience. He thoroughly went thru all t professional to deal with and made the process from negotiating the price to picking up the car a pleasant experience. He thoroughly went thru all the bell and whistles and I left feeling well taken care of. More

Pat took the time to explore all our options and gave us the opportunity to order the exact vehichle we wanted. His no-pessure approach was exactly what we needed while shopping for a new car. Our GLK is the opportunity to order the exact vehichle we wanted. His no-pessure approach was exactly what we needed while shopping for a new car. Our GLK is on order and we look foward to an ongoing relationship with Pat and Mercedes Benz of Natick. More