Mercedes-Benz of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Over the last forty years this was by far the best car buying experience I have encountered! Chandran was very professional in helping me find the right car and his follow up after I picked up my car was buying experience I have encountered! Chandran was very professional in helping me find the right car and his follow up after I picked up my car was A+. I will certainly come back and buy another vehicle from Chandran and Mercedes Benz of Natick. More
JC Cabanos was very helpful and accomodating. I live a great deal of the time outside of the USA and most of my dealings with JC were by email (although I have met him personally), inspite of which my pur great deal of the time outside of the USA and most of my dealings with JC were by email (although I have met him personally), inspite of which my purchase of a 2013 GL550 went off without a hitch. In addition to which, he stored my car (without charge) at the dealership for over a month since I couldn't pick it up any earlier. I would buy my next car from JC, without doubt. More
JC was very easy to work with and found the C300 we were looking for during our first visit. Two days later we were driving it home thanks to Jamie finding a very attractive financing option and thanks to looking for during our first visit. Two days later we were driving it home thanks to Jamie finding a very attractive financing option and thanks to both JC and Jamie keeping us informed throughout the process. Our follow up visit the week after picking up the car was equally enjoyable as JC took care of a minor detail on a Saturday. Great people, great inventory to select from, overall I would recommend visiting MB of Natick and ask for JC when you do. More
John Angelo is that rare find: a genuinely nice, knowledgeable, and professional car salesman. John never made us feel pressured, treated us with respect, and demonstrated a willingness to go out o knowledgeable, and professional car salesman. John never made us feel pressured, treated us with respect, and demonstrated a willingness to go out of his way to accommodate us. We actually trusted John -- I would not hesitate to recommend him to a friend or to return to him for a purchase in the future -- something I've never said about a car salesperson before. More
I thought Chandran and the biz manager James McCracken both did an excellent job. Chandran did a very nice job following up with all the loose ends, specifically extra keys, some items I left in my tra both did an excellent job. Chandran did a very nice job following up with all the loose ends, specifically extra keys, some items I left in my trade in, etc. I would definately recommend him to others. He also did a nice job with the numbers on the deal and made sure there were no surprises. Pretty smooth and easy transaction, maybe of the two easist car buying experiences I've had. More
Steve made what can be a grueling process (buying a new car) seamless and easy. He was friendly when my wife and I met him, and thoughtful as we described what we wanted in our GL450. He was clearly know car) seamless and easy. He was friendly when my wife and I met him, and thoughtful as we described what we wanted in our GL450. He was clearly knowledgeable about the car and its 2013 model year changes as well as available options. Perhaps most importantly, he was very responsive answering questions and following up on the progress of what ended up being a custom ordered car. When it came to the final paperwork, Steve ensured it was all ready and accurate so pick-up was a breeze. Steve will be my first and last stop the next time I go shopping for a Mercedes (and we now own two!). More
Thank you Chandran for a wonderful purchase experience!! He was friendly, thorough, and very helpful. Very professional and clear throughout the entire process. It couldn't have gone more smoothly and I ver He was friendly, thorough, and very helpful. Very professional and clear throughout the entire process. It couldn't have gone more smoothly and I very much appreciate it!! I am incredibly pleased with the entire experience from start to finish! "AAA" customer service from Chandran, thank you!! More
I would highly recommend Chandran for anyone looking for a new or used car. Chandran listened to exactly what I wanted and did not stop until he found what I was looking for. He treated me with kindness a a new or used car. Chandran listened to exactly what I wanted and did not stop until he found what I was looking for. He treated me with kindness and respect during the whole process and still checks to make sure everything is going well with the car. I have never had a salesperson take the time that Chandran did to go over every aspect of the car and teach me how to operate everything. When I drove away in my new car I felt like I had never had such a positive experience in buying a new car than I had with Chandran!! More
Thank you Chandran for a wonderful purchase experience!! He was friendly, thorough, and very helpful. Very professional and clear throughout the entire process. It couldn't have gone more smoothly and I v He was friendly, thorough, and very helpful. Very professional and clear throughout the entire process. It couldn't have gone more smoothly and I very much appreciate it!! I am incredibly pleased with the entire experience from start to finish! "A++" customer service from Chandran, thank you!! More
I delt with a wonderful salesperson Fred Wentzell. He was so informative and knew his products well. I have never delt with a salesperson that made me feel so comfortable and I had trust in what he said. I so informative and knew his products well. I have never delt with a salesperson that made me feel so comfortable and I had trust in what he said. It was a good experience and if more car salesmen were like Fred I would look forward to purchasing a new car! Fred was so personable and helpful I look forward to buying from him again. More