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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,851 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,851 reviews

March 27, 2013

The purchase was made quick and easy by our salesman Chandran Venkitachalam. He was knowledgable, friendly and efficient. The car delivery was also a pleasant experience. Chandran took the time to si More

by Danyel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi there, Thank you for the review of Chandran, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

March 23, 2013

Chris is kind of salesperson a buyer seeks when shopping for an automobile--friendly, non-pressure, knowledgeable and genuine. From the start, I felt comfortable with Chris. He made the buying experience ve More

by Gainesfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi there, Thank you for the review of Chris Essor, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

March 22, 2013

Great experience working with Fred Wentzell at Mercedes Benz in Natick. Fred was friendly, thorough, answered questions well, and new his product inside and out. I would highly recommend heading to Mer More

by StatGeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi There! Thank you for the review of Fred Wentzell, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. Fred is an excellent member of our team, and has been for a while. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

March 17, 2013

We were greeted nicely by Chandran upon arrival. We test drove two vehicles the day of visit, and decided that we would like to purchase one of the two. Chandran was polite, courteous and easy to talk to, More

by loripelletier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
receptionist helpful us as well, don't recall her name. , Jamie McCracken
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi Lori, Thank you for the review of Chandran, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

March 16, 2013

Chandran Venkitachalam and Bernard were outstanding. They both made the car buying experience an absolute pleasure. A+ to both employees and this fantastic dealership. My next vehicle will be coming from Mer More

by EricSoltys
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandran Venkitachalam
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi Eric, Thank you for the review of Chandran, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

March 11, 2013

Great experience made me feel very comfortable would highly recommend chandran pleasure to work with the dealership has a friendly atmosphere and I will definately send any of my friends or family to ch More

by Pamela kiley
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandran
Mar 11, 2013 -

Mercedes-Benz of Sudbury responded

Hi Pamela, Thank you for the review of Chandran, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

March 08, 2013

It was my first time in a Mercedes dealership. I was greeted as soon as I walked in. Everyone was so friendly and made eye contact with me. Al was great at directing me to the right vehicle for my needs More

by Kim256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2013 -

Mercedes-Benz of Sudbury responded

Hi Kim, Thank you for the review of Al, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

March 08, 2013

I had a problem with my car. I called and spoke to Dan Bolton (Service Mgr). He was able to resolve my problem the same day with very short notice. I would definitely recommend the service dept at Mercede More

by javx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2013 -

Mercedes-Benz of Sudbury responded

Hi there, Thank you for the review of Dan Bolton, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. Dan is an excellent Service Manager and a valued member of our team. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

March 06, 2013

Ned was friendly and helpful, and went out of his way to make sure we had all the information we needed to make an informed decision. He gave us expert advice, and we felt we could trust him, which is impor More

by sasagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ned Gompper, Zine Bentoudja
Mar 11, 2013 -

Mercedes-Benz of Sudbury responded

Hi there, Thank you for the review of Ned and Zine, as well as your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

March 05, 2013

Chandran followed up consistently and was a pleasure to deal with. He was prompt and courteous. The dealership was clean and we had our kids there the entire afternoon and they were taken care of. Posit More

by MBGL450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2013 -

Mercedes-Benz of Sudbury responded

Hi there, Thank you for the review of Chandran, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

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