Mercedes-Benz of Sudbury

Excellence, worth the Trip!! Joseph, I had a very pleasant experience at your dealership starting with Client Care Specialist Katrina Arsenault, Finance Manager Jamie McCracken Joseph, I had a very pleasant experience at your dealership starting with Client Care Specialist Katrina Arsenault, Finance Manager Jamie McCracken, Product Delivery Specialist John Noller and the number one sales person Joe Rodriguez!!! Joe, I want to personally thank you and the team at Mercedes Benz of Natick. I’ve been purchasing vehicles for over 27 yrs. You by far are the best salesperson that I’ve encountered!!! I drove over 300 miles (5hrs.) from NJ to Natick, MA to get my dream car. I will tell anyone that my experience with your dealership was worth the trip. What can I say about Joe Rodriguez? He’s number one. Joe has great people skills and was very diligent at following-up on all of my concerns. During every step of the car buying process, Joe has been there for me and my family. I love showing off my Certified Pre-Owned Mercedes Flagship vehicle 2012 S550. There is no doubt in my mind that my next vehicle purchase will be from Joe Rodriguez and the folks at Mercedes-Benz of Natick. Very satisfied customer, Patrick – NJ. More

Great Sales Team I had the pleasure of buying my car with Cooper he was very knowledgeable about the car I was interested in and had a quick answer for every question I had the pleasure of buying my car with Cooper he was very knowledgeable about the car I was interested in and had a quick answer for every question I had I will definitely be buying my next car from him as well More

Happy With Experience What an enjoyable experience I had at MB Natick, in particular with my sales consultant Jerry. I went to the dealership with an old MB I had bought What an enjoyable experience I had at MB Natick, in particular with my sales consultant Jerry. I went to the dealership with an old MB I had bought from a family member looking to trade it in and get an upgrade with something newer. I presented Jerry with my parameters and he went to work. I couldn’t be happier with the results! All my questions were answered and everything was done in a professional, relaxing manner and environment. Needless to say I am very pleased with the car I purchased and the follow up from Jerry had been prompt and appreciated. They have a customer for life with me! More

Top Notch Dealership I recently purchased a new Mercedes S550 at Mercedes Benz of Natick. From the moment I walked in and met Joe Rodriguez I was sold! I had been a lon I recently purchased a new Mercedes S550 at Mercedes Benz of Natick. From the moment I walked in and met Joe Rodriguez I was sold! I had been a long time customer of another dealership and was just stopping in to see a particular interior that my dealer wasn't able to get for at least a few months. I explained the situation to Joe and he couldn't have been nicer. He was friendly, extremely professional, and very knowledgeable. He went "on and on" about all the features of this new Mercedes that I really couldn't wait! I wanted a particular sport package with Exclusive Nappa leather interior and he was able to get the exact model and color in 24 hours. It wasn't easy considering there were only 6 in the country. The entire experience at MB Natick was great. Joe made buying a car easy and hassle free! I have been recommending Joe Rodriguez and MB of Natick since... More

Service Suzanne was totally responsive to all our questions and needs. Very attentive to needs and problems. Work done correctly and on time scheduling of ser Suzanne was totally responsive to all our questions and needs. Very attentive to needs and problems. Work done correctly and on time scheduling of service and loaner use done according to my needs More

Outstanding Client Service!!! We recently stopped into MB Natick and were fortunate enough to meet Joe Rodriguez - we had been around to a few other dealers and by far Joe is a tru We recently stopped into MB Natick and were fortunate enough to meet Joe Rodriguez - we had been around to a few other dealers and by far Joe is a true professional in this industry. Joe helped put us in a new GLK350 and was professional, knowledgeable and fair throughout the process. We're 1st time (new) car buyers and what we thought was going to be a difficult and stressful process Joe made easy as can be. He went out of his way on numerous occasions to work around our schedules - meeting late after our work day and coming into the city to make it easier on us. We would highly recommend MB Natick and Joe R to anybody! More

Mrs. Butera We had a wonderful experience from start to finish at this dealership. Extremely pleased with the process and outcome. Highly recommended. Been drivin We had a wonderful experience from start to finish at this dealership. Extremely pleased with the process and outcome. Highly recommended. Been driving our Mercedes for 6 months and truly enjoying it. More

Awesome Sales Experience I had the pleasure of working with Joe Rodriguez for my recent GL450 purchase. Joe was the perfect blend of attentive listener, knowledgable sales rep I had the pleasure of working with Joe Rodriguez for my recent GL450 purchase. Joe was the perfect blend of attentive listener, knowledgable sales rep, time manager, and deal facilitator. We were on a tight timeline and Joe managed to find us a perfect match for our needs, show us the car, explain the new technologies/features, coordinate our trade estimate, and facilitate a great deal, all within our limited schedule. He also set up a delivery schedule that matched our calendar needs. He continues to be attentive and accessible after the sale, and is eager to help whenever we discover new technology questions. I wouldn't hesitate to recommend Joe to anyone in the market for a Mercedes Benz. The entire Herb Chambers team has been great and the service department is top notch. More

BEST OF THE BEST Well folks, two words come to mind in describing the the Sales Representative, Joe Rodriguez and the General Manager, Mike Collins for their professio Well folks, two words come to mind in describing the the Sales Representative, Joe Rodriguez and the General Manager, Mike Collins for their professionalism and care in assisting me towards the purchase if my new ML350...."Outstanding and "Phenomenal"! Joe went above and beyond what was expected to ensure my experience was a pleasurable one and accommodated my every need. Hats off to you! You have a customer for life! More