Mercedes-Benz of Sudbury

Chandran is a most excellent salesperson; he listened to my needs and delivered exactly what I wanted. He took care of everything and kept me updated by e-mail and phone. I have purchased 20 automobiles thu my needs and delivered exactly what I wanted. He took care of everything and kept me updated by e-mail and phone. I have purchased 20 automobiles thus far in life and I have never had such professional service. I will highly recommend Chandran to all my friends. More

My wife and I want to thank Chris Essor and Zine Bentoudja for their guidance with the purchase of our E350 4Matic Mercedes-Benz. We are thrilled with the car and are most delighted with the Herb Bentoudja for their guidance with the purchase of our E350 4Matic Mercedes-Benz. We are thrilled with the car and are most delighted with the Herb Chambers of Natick dealership. When I first arrived, Lou Forti introduced me to Chris and we quickly got down to business. After previously reviewing the different models on the Herb Chambers Web site, Chris directed me to the E350 model that I was interested in. After looking at the car, we had the deal done within 15 minutes. Chris is most knowledgeable and a consummate professional! No pressure, just a great experience being introduced to my first Mercedes-Benz. Zine Bentoudja provided the financial guidance on the warranty and maintenance aspects that was important with our purchase. He was extremely patient with our questions and we are most happy with our final selections. We are confident about being very happy Mercedes-Benz owners for years to come! Being a multi-vehicle family, we will be back to Herb Chambers for our next car. Thanks again! Steve More

I just picked up my new E 350 wagon and couldn't have had a better sales experience. Chris Essor made the whole process easy and enjoyable. Chris went out of his way to accommodate our needs and wen have had a better sales experience. Chris Essor made the whole process easy and enjoyable. Chris went out of his way to accommodate our needs and went above and beyond to ensure that our experience with Mercedes Benz of Natick was a positive one. Having worked in customer service for many years and have owned my own small business for 10 years, my expectations for service are very high. Chris, with his knowledge of the product, his professionalism, and his easy going eager to please nature, made our shopping experience one we will share with others. We will definitely recommend Chris, and the dealership. More

I initially worked with Ed via the internet to secure prcing on the vehicle I was interested in. Upon my initial visit to the dealership, I met with Chandran. I was not very excited about going through t prcing on the vehicle I was interested in. Upon my initial visit to the dealership, I met with Chandran. I was not very excited about going through the process of purchasinbg a new car and to be fair, I didn't exhibit the greatest attitude. Chandran was very warm, welcoming, and very focised on providing me with great customer service and care despite my poor attitude! His level of service and commitment to deatil surpassed my expectations. He is incredibly accomodating and did everything he could to make the whole experience pleasurable, easy, and virtually painless. He oversaw everything that needed to get done and was very thorough. We were incredibly well taken care of and the level of service he provided was just fantastic. Chandran is a very valuable asset to the team in Natick and I would highly recomend him to others when purchasing a new vehicle. More

Very happy with the overall experience and car! Ned was very helpful and let us explore at our own pace while answering all of our questions along the way. We had two little kids running around, but they very helpful and let us explore at our own pace while answering all of our questions along the way. We had two little kids running around, but they have a great area for them to hang out while you look at cars. When it was time to actually purchase the vehicle, they got us through the process quickly and efficiently. They are extremely flexible and have pickup service and loaner car service which is key. Ned was amazing in making sure we had everything we needed and didn't have to worry about a thing. And, oh yeah, the car was pretty great too. More

The purchase was made quick and easy by our salesman Chandran Venkitachalam. He was knowledgable, friendly and efficient. The car delivery was also a pleasant experience. Chandran took the time to si Chandran Venkitachalam. He was knowledgable, friendly and efficient. The car delivery was also a pleasant experience. Chandran took the time to sit with me in the car and explain every component. More

Chris is kind of salesperson a buyer seeks when shopping for an automobile--friendly, non-pressure, knowledgeable and genuine. From the start, I felt comfortable with Chris. He made the buying experience ve for an automobile--friendly, non-pressure, knowledgeable and genuine. From the start, I felt comfortable with Chris. He made the buying experience very enjoyable and I felt at ease the entire time. Chris not only was informative, but I was impressed with his professional approach. You can tell right away that Chris is genuine. I didn't feel like I was being "sold" or pressured. He acted like a knowledgable advisor, helping me to get what I was looking for at the price I was willing to pay. Even after the sale was completed, Chris was there making sure EVERY detail was attended to before I drove off with my new GLK350. He made sure I felt comfortable with all the bells and whistles in the vehicle, and it was nice to see how much he cared. You always want a seller to "take good care" of you, and with Chris that is exactly what you get. I recommend asking for him if you happen to walk in to Mercedes-Benz of Natick. He is the real deal. More

Great experience working with Fred Wentzell at Mercedes Benz in Natick. Fred was friendly, thorough, answered questions well, and new his product inside and out. I would highly recommend heading to Mer Benz in Natick. Fred was friendly, thorough, answered questions well, and new his product inside and out. I would highly recommend heading to Mercedes Benz of Natick, they will take care of you, and you will leave with a good deal. More

We were greeted nicely by Chandran upon arrival. We test drove two vehicles the day of visit, and decided that we would like to purchase one of the two. Chandran was polite, courteous and easy to talk to, drove two vehicles the day of visit, and decided that we would like to purchase one of the two. Chandran was polite, courteous and easy to talk to, made you feel comfortable immediately. We were then introduced to Jamie and he also was polite and courteous and very easy to talk with. He answered all questions, explained the additional warranty programs available thoroughly. We were quite impressed with how quickly the transaction was completed. We did have a little issue with our deposit and if checks could be scanned electronically and approved at this dealership it may make receiving funds that much easier. We managed to get the funds out of another account for the deposit, but it took some phone calls and a little bit of time, no fault of the dealership, it was more on our behalf of having daily limits on debit cards and not having cash readily available, due to the credit union being closed. After we left the dealership, we were happy we made the purchase! Then we waited a few days for delivery. Chandran and Jamie followed up on a daily basis. We received proper notification of how things were moving along. The car was delivered by Chandran with care, he was diligent and on time, took the time to explain everything once delivered. We've had the car for a few days now and are setting up the blue tooth and understanding the features it has. We are very pleased with the car, very satisfied with the customer service and will continue to do business with Mercedes of Natick. Thanks to all for making this a pleasant purchase!! More

Chandran Venkitachalam and Bernard were outstanding. They both made the car buying experience an absolute pleasure. A+ to both employees and this fantastic dealership. My next vehicle will be coming from Mer both made the car buying experience an absolute pleasure. A+ to both employees and this fantastic dealership. My next vehicle will be coming from Mercedes of Natick as I do not belief that the treatment, service, and genuine professionalism could be surpassed ! More