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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,930 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,930 reviews

November 26, 2014

Excellent Experience I had an excellent experience purchasing a GL450 from Bo Hampton He was very knowledgeable and there was no sales pressure. The price was very fair. More

by JJar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Hampton, Jamie McCracken
Nov 26, 2014 -

Mercedes-Benz of Sudbury responded

I sincerely appreciate you posting such kind words regarding your experience with Bo and Jamie. We strive to provide our guests with a professional and enjoyable experience. I will be certain to share your encouraging words with the team as I know they will appreciate the kind words. Thank you and we look forward to serving your automotive needs again in the future! Happy Holidays! Michael Collins, General Manager

November 20, 2014

Incredible Experience I am pleased to write this positive review of Mercedes-Benz of Natick, MA. Over the years, I have purchased many high end vehicles and I have to say More

by RLeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Peixoto, Zack Lauer, Jay, Zine Bentoudja, John Pirotte
Nov 20, 2014 -

Mercedes-Benz of Sudbury responded

Thank you so much for sharing your wonderful experience with our team! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Michael Collins, General Manager

September 22, 2014

Excellent Dealership! I had the pleasure of working with Joe Rodriguez, purchasing the 2015 C class. The process was stress free. Joe was very knowledgeable, very respons More

by ixf4414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2014 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Joe and that you found the perfect Mercedes to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Michael Collins General Manager

September 08, 2014

The best car purchase experience ever! I received a very fortuitous referral as the result of attending a party. Everyone becomes interested if you are contemplating a new car purchase and More

by ketch60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2014 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Mercedes-Benz of Natick who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Collins General Manager

September 08, 2014

EXCELLENT EXPRIENCE Had gone to other dealerships and this one by far was the most friendly and stress free place to buy or lease a car. I leased one and the whole team w More

by napminc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Cabanos, Jamie McCracken
Sep 08, 2014 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your experience with JC and our team here at Mercedes-Benz of Natick. We strive to provide our valued guests with exceptional customer service and I’m so pleased you’ve recognized JC's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Michael Collins General Manager

August 27, 2014

Ask for Joe Rodriguez I don’t like the car buying process and am usually suspicious of car salesmen and dealerships. But buying my new car at Mercedes of Natick stands in d More

by JHB277
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pirotte
Aug 28, 2014 -

Mercedes-Benz of Sudbury responded

Thank you for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. On behalf of Joe, John and everyone here at Mercedes-Benz of Natick, we greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Best, Michael Collins General Manager

August 08, 2014

Perfect Timing I cannot stress enough how much of an incredible experience I had at Mercedes-Benz of Natick. It started with a phone-call for information on a warr More

by diana.coffill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shobeiri
Aug 08, 2014 -

Mercedes-Benz of Sudbury responded

Thank you, Diana, for taking the time to share your experience with Ali and David here at Mercedes-Benz of Natick. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know both Ali and David will appreciate your encouraging words. On behalf of our entire team here in Natick, we thank you for your business and look forward to serving your family's automotive needs for many more years to come! Sincerely, Michael Collins General Manager

August 05, 2014

very straight forward, simple, rewarding experience It started out with an innocent request for ePricing - Brianne responded immediately and was able to provide me with great pricing on a new ML350, all More

by ry23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianne Hennigan, Jamie McCracken, Jon Noller
Aug 07, 2014 -

Mercedes-Benz of Sudbury responded

I'm honored to hear you speak so highly of your experience with Brianne, Al, Jamie and Jon. We strive to provide each guest with the best customer experience and they are certainly a testament to that. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Michael Collins General Manager

August 04, 2014

Thank You! My visit to this dealer was highlighted by working with Jeremiah! ! "Jerry" answered all my questions in a professional and no-pressure manner. Jerr More

by matthenry2248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2014 -

Mercedes-Benz of Sudbury responded

Thank you, Matt, for taking the time to share your experience with Jerry. I'm so pleased he was able to assist you and help answer your questions. We value your feedback and should we ever be able to assist you in the future, please don't hesitate to reach out. Best, Michael Collins General Manager

July 25, 2014

Impressed with the Team & the ML250 We went in expecting to look at a new ML250 We found the vehicle we were looking for and a great team Cooper Cerulo was great in introducing & tell More

by knaayutaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zine Bentoudja, Jon Noller
Jul 28, 2014 -

Mercedes-Benz of Sudbury responded

Thank you, Khetporn and Peter, for the glowing review! We strive to make the service and car buying experience as enjoyable as possible for all of our guests. Our team is dedicated to your 100% satisfaction. On behalf of Cooper, Zine, Jon and everyone here at Mercedes-Benz of Boston, we greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Collins General Manager

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