Mercedes-Benz of Sudbury

Steve made what can be a grueling process (buying a new car) seamless and easy. He was friendly when my wife and I met him, and thoughtful as we described what we wanted in our GL450. He was clearly know car) seamless and easy. He was friendly when my wife and I met him, and thoughtful as we described what we wanted in our GL450. He was clearly knowledgeable about the car and its 2013 model year changes as well as available options. Perhaps most importantly, he was very responsive answering questions and following up on the progress of what ended up being a custom ordered car. When it came to the final paperwork, Steve ensured it was all ready and accurate so pick-up was a breeze. Steve will be my first and last stop the next time I go shopping for a Mercedes (and we now own two!). More

I thought Chandran and the biz manager James McCracken both did an excellent job. Chandran did a very nice job following up with all the loose ends, specifically extra keys, some items I left in my tra both did an excellent job. Chandran did a very nice job following up with all the loose ends, specifically extra keys, some items I left in my trade in, etc. I would definately recommend him to others. He also did a nice job with the numbers on the deal and made sure there were no surprises. Pretty smooth and easy transaction, maybe of the two easist car buying experiences I've had. More

I would highly recommend Chandran for anyone looking for a new or used car. Chandran listened to exactly what I wanted and did not stop until he found what I was looking for. He treated me with kindness a a new or used car. Chandran listened to exactly what I wanted and did not stop until he found what I was looking for. He treated me with kindness and respect during the whole process and still checks to make sure everything is going well with the car. I have never had a salesperson take the time that Chandran did to go over every aspect of the car and teach me how to operate everything. When I drove away in my new car I felt like I had never had such a positive experience in buying a new car than I had with Chandran!! More

Thank you Chandran for a wonderful purchase experience!! He was friendly, thorough, and very helpful. Very professional and clear throughout the entire process. It couldn't have gone more smoothly and I v He was friendly, thorough, and very helpful. Very professional and clear throughout the entire process. It couldn't have gone more smoothly and I very much appreciate it!! I am incredibly pleased with the entire experience from start to finish! "A++" customer service from Chandran, thank you!! More

Chris is great. He communicates well and ensured we had a positive experience. He even delivered the car in the city to me at my convenience! positive experience. He even delivered the car in the city to me at my convenience! More

I've purchased 3 MB's from Spencer Odems and have always truly enjoyed the experience. His product knowledge, attention to detail, friendly manner, and professionalism are the reasons I continue to buy from truly enjoyed the experience. His product knowledge, attention to detail, friendly manner, and professionalism are the reasons I continue to buy from him and this dealership. Jamie McCracken has helped with the transaction each time and has been super helpful and supportive. His recommendations on select packages helped save me money have it be the tire warranty or extended coverage for my vehicles. I highly recommend them and this dealer if you're considering the purchase of a MBenz. More

There are not enough exemplary words to describe the outstanding service provided by Chandran. His friendly, down-to-earth, relaxed, respectful style combined with his extensive knowledge base about th outstanding service provided by Chandran. His friendly, down-to-earth, relaxed, respectful style combined with his extensive knowledge base about the vehicle was quite refreshing. I have had the opportunity to lease vehicles on several occasions; however, I can honestly say that this was the first time that the sales associate made me feel truly comfortable with my decision to lease from their dealership. Chandran simply exceeded my expectations--he is responsive, informative, kind, accommodating, and willing to "go the extra mile" to ensure outstanding customer satisfaction. I can only say that I hope he is around in 36mo when my lease ends. I will most certainly want to work with him again!! More

Steve Compere at Herb Chambers Mercedes in Natick has to be the most responsive sales rep anywhere. Total anticipation of my needs. No hassle. Very fair and trusting dealings. I can't recommend Steve an be the most responsive sales rep anywhere. Total anticipation of my needs. No hassle. Very fair and trusting dealings. I can't recommend Steve and HChambers of Natick enough. Thank you. More

I delt with a wonderful salesperson Fred Wentzell. He was so informative and knew his products well. I have never delt with a salesperson that made me feel so comfortable and I had trust in what he said. I so informative and knew his products well. I have never delt with a salesperson that made me feel so comfortable and I had trust in what he said. It was a good experience and if more car salesmen were like Fred I would look forward to purchasing a new car! Fred was so personable and helpful I look forward to buying from him again. More

I went down to Herb Chambers to get an Used Mercedes C300 and Chris helped us a lot with my selection and explained me each and everything about the car and was very friendly with us. I finally made my decis and Chris helped us a lot with my selection and explained me each and everything about the car and was very friendly with us. I finally made my decision to get the car he showed me in just 2 days and I am getting it on Sunday. Chris played a very important role in making my decision as I was struggling between 2 cars and he explained us with pros and cons of getting either one of those. If I had to get another Mercedes, I would go down to Herb chambers and definitely to Chris. More