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Mercedes-Benz of Sudbury
Sudbury, MA
3,098 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,098 reviews
July 29, 2018
Awesome people Katie was wonderful. She was very attentive, dedicated and did an excellent job since the beginning. I really appreciated everything before and after Katie was wonderful. She was very attentive, dedicated and did an excellent job since the beginning. I really appreciated everything before and after we got the car. Thank you Mercedes-Benz of Natick and thank you Katie. More
by Margareti Tostes
Employees Worked With
, Katie
July 25, 2018
very organized and professional The dealership, from the folks that greet you to the service associates and the sales people, are collectively professional, courteous and knowledgeab The dealership, from the folks that greet you to the service associates and the sales people, are collectively professional, courteous and knowledgeable. It is very well organized and the process is seamless and they get you in and out quickly. The loaners are always clean and in most cases brand new. More
by cenzo123
Employees Worked With
Luis Aguasvivas
July 20, 2018
I will be seeing you soon! Thanks for all the great guidance in my planning for the purchase of our next family car. I have to admit that going into it my wife and I had a lot o Thanks for all the great guidance in my planning for the purchase of our next family car. I have to admit that going into it my wife and I had a lot of questions and you definitely guided us perfectly. 100% recommend Moises DaSilva. More
by yourep
Employees Worked With
Moises DaSilva
July 16, 2018
I expected nothing less from this dealer I've been buying and servicing cars at this dealer for over 5 years, this E-class Mercedez is my 3rd car here. The process is always smooth and comfor I've been buying and servicing cars at this dealer for over 5 years, this E-class Mercedez is my 3rd car here. The process is always smooth and comfortable. More
by BoElson
Employees Worked With
Jamie McCracken, David Shobeiri, Shahien Shobeiri
July 05, 2018
Experience Overall very good experience without Drama Quick and easy transaction to buy car from this dealership, this would be our 6th S class from this deal s Overall very good experience without Drama Quick and easy transaction to buy car from this dealership, this would be our 6th S class from this deal ship. More
by Anjum23
Employees Worked With
Jamie McCracken, David Shobeiri, Shahien Shobeiri
July 04, 2018
Service on June 29, 2018 only My review is strictly about the service I received on 6/28 and 6/29. Savannah is the only reason why I’m going to rate the experience a 10 out of 10. My review is strictly about the service I received on 6/28 and 6/29. Savannah is the only reason why I’m going to rate the experience a 10 out of 10. I also rate the work done as excellent. More
by aminjessa
Employees Worked With
Savannah Silva
July 02, 2018
Fred’s the best! As always, Fred handled my warranty service with class and efficiency. Even though the service was “no charge”, he returned the car cleaned and vacuum As always, Fred handled my warranty service with class and efficiency. Even though the service was “no charge”, he returned the car cleaned and vacuumed. Fred is the reason I bought my 2018 S Class at Mercedes-Benz of Natick. More
by Morecis
June 24, 2018
Great team What made my experience exceptional was the way the team handled the problem of not having the tire I needed in stock. They made the determination qui What made my experience exceptional was the way the team handled the problem of not having the tire I needed in stock. They made the determination quickly and gave me a loaner to get me on my way. More
by glkaplan
June 15, 2018
Great Service and ontime They stepped up and redid a recall that was done a few years back. The tail light recall was done a while back but failed again this past week. They They stepped up and redid a recall that was done a few years back. The tail light recall was done a while back but failed again this past week. They took the car in and provided me with a loaner and did the repairs free of charge. More
by SatisfiedCustomer
Employees Worked With
Savannah Silva
June 15, 2018
Routine A service Very good experience on 6/12/18. No problems and good service. Everyone went out of their way to make a handicap person feel comfortable. Service adv Very good experience on 6/12/18. No problems and good service. Everyone went out of their way to make a handicap person feel comfortable. Service advisor was extremely helpful and kept me informed. More
by ReeRee
Employees Worked With
