Mercedes-Benz of Sudbury

Right from the first day I met Joe at the dealership I knew he was the kind if guy I wanted to give my new car business to....throughout the entire process, Joe was extremely helpful and professional and knew he was the kind if guy I wanted to give my new car business to....throughout the entire process, Joe was extremely helpful and professional and I would highly recommend him to anyone looking to buy a Merceses More

Excellent service from the beginning. John Pirotte, Sales Manager, was extremely helpful and worked with me directly from the beginning. He put me in touch with Joe Rodriguez, Sales Consultant, who is Sales Manager, was extremely helpful and worked with me directly from the beginning. He put me in touch with Joe Rodriguez, Sales Consultant, who is knowledgeable, very hard working, and patient. Joe worked with me as we tested various models, and as I reviewed various colors, looking at them in different lighting. He found the car I needed with the features and color scheme that is most excellent. He is s top notch professional. Dan Bolton, Service Manager, took the time to go to answer personally all service related questions that I had. Last, but not least, Zine, Finance Manager, worked a very complex transaction extremely efficiently. This is one happy customer. More

Ned and Rich A+. Convenient and accommodating even drove the car to me since I was extremely busy in a snow storm. The dealership itself looks and feels professional and the service follows suit. the car to me since I was extremely busy in a snow storm. The dealership itself looks and feels professional and the service follows suit. More

I bought a CLA 250 from this dealership around Christmas time. I worked with John Stefanini and he was knowledgeable about the cars and was very patience with my questions and requests. When it came to sign time. I worked with John Stefanini and he was knowledgeable about the cars and was very patience with my questions and requests. When it came to signing the paperwork. there was some confusion with the finance and sales department, e.g. they didn't deduct the initial $500 deposit on my final bill, didn't provide and install the all-season mats I requested when I picked up my car, and oddly the odometer had extra miles. I expressed my concerns and the dealership and management responded with swift actions, returning the $500 credit and offering to cover the maintenance package. I think that shows that they care and they're confident with their goods. I became a fan again. More

Joe was fantastic and very pleasant to do business with. Extremely impressed with his knowledge and customer service skills. I would certainly do business with him again. Extremely impressed with his knowledge and customer service skills. I would certainly do business with him again. More

Joe provided for my husband and I an exceptional all around service. He was very professional, friendly, and easy to deal with. He made the atmosphere very comfortable with no pressure to purchase a veh around service. He was very professional, friendly, and easy to deal with. He made the atmosphere very comfortable with no pressure to purchase a vehicle. I will definitely recommended this dealership to others. Elana More

Joe's knowledge of their cars was fair higher than any other dealer that I had visited. Also, he went above and beyond and truly cares about his customers happiness! thanks you! any other dealer that I had visited. Also, he went above and beyond and truly cares about his customers happiness! thanks you! More

My son and I went to Mercedes Benz of Natick a few months ago because I wasn't comfortable going by myself to purchase a car. Mr Rodriguez welcomed us and was very pleasant to deal with. His attention to det ago because I wasn't comfortable going by myself to purchase a car. Mr Rodriguez welcomed us and was very pleasant to deal with. His attention to detail, knowledge of the brand and his listening skills were simply fantastic. He went beyond the necessary means to make this transaction stress free; we all know how stressful it is to buy a car. Months have gone by and Joe has continued to keep in touch with me making sure everything is doing well; and it is. I'm not a person who likes posting online reviews for any particular reason. But since buying the car, Joe has followed up with me several times. It clearly shows that he cares about the customer even after the sale and for this reason, I wanted to make others aware that would possibly be reading his reviews. If Joe happens to be your salesperson, I rest assure you that he will not let you down. More

Joe Rodriguez recently sold me the new CLA45 AMG. Right from the first day that I met him, he was very knowledgable about the not yet released car and guided me through the ordering process. Then came the from the first day that I met him, he was very knowledgable about the not yet released car and guided me through the ordering process. Then came the long waiting period, from production, to shipping, to VPC arrival, etc, etc....and Joe kept me fully informed of the latest status of my car, almost in real time. Yesterday, when I picked up the car (which by the way is gorgeous) Joe was very proactive in getting me taken care of quickly and efficently, helping to transfer my stuff from my old Mercedes into the new one and then sitting down with me and orienting me to the new vehicle and getting me onto the road safely. I truly appreciated his time, expertice, and patience throughout this whole process. I will surely plan to buy my next Mercedes from him, but first I need to put some mileage on the new CLA45 AMG. More

This is the 3rd Mercedes that we have purchased from Bo Hampton. He is an outstanding sales professional who makes buying a vehicle easy. The dealership is also very good and offers the most financing pack Hampton. He is an outstanding sales professional who makes buying a vehicle easy. The dealership is also very good and offers the most financing packages of any dealership we have dealt with. More