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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,852 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,852 reviews

August 04, 2014

Thank You! My visit to this dealer was highlighted by working with Jeremiah! ! "Jerry" answered all my questions in a professional and no-pressure manner. Jerr More

by matthenry2248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2014 -

Mercedes-Benz of Sudbury responded

Thank you, Matt, for taking the time to share your experience with Jerry. I'm so pleased he was able to assist you and help answer your questions. We value your feedback and should we ever be able to assist you in the future, please don't hesitate to reach out. Best, Michael Collins General Manager

July 25, 2014

Impressed with the Team & the ML250 We went in expecting to look at a new ML250 We found the vehicle we were looking for and a great team Cooper Cerulo was great in introducing & tell More

by knaayutaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zine Bentoudja, Jon Noller
Jul 28, 2014 -

Mercedes-Benz of Sudbury responded

Thank you, Khetporn and Peter, for the glowing review! We strive to make the service and car buying experience as enjoyable as possible for all of our guests. Our team is dedicated to your 100% satisfaction. On behalf of Cooper, Zine, Jon and everyone here at Mercedes-Benz of Boston, we greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Collins General Manager

July 14, 2014

Excellence, worth the Trip!! Joseph, I had a very pleasant experience at your dealership starting with Client Care Specialist Katrina Arsenault, Finance Manager Jamie McCracken More

by poates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2014 -

Mercedes-Benz of Sudbury responded

Thank you, Patrick, for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Joe and the rest of the team are truly assets to our dealership and it is encouraging to hear your great feedback. Feel free to call or email if there is anything else we can do for you. Sincerely, Michael Collins General Manager

July 14, 2014

Great Sales Team I had the pleasure of buying my car with Cooper he was very knowledgeable about the car I was interested in and had a quick answer for every question More

by jackdimaio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2014 -

Mercedes-Benz of Sudbury responded

Thank you, Jack, so much for taking the time to leave this wonderful review. Cooper is a valuable member of our team and I am pleased to know that he was able to provide you with outstanding customer service. We value your business and look forward to seeing you back again in the future! Best, Michael Collins General Manager

July 08, 2014

Happy With Experience What an enjoyable experience I had at MB Natick, in particular with my sales consultant Jerry. I went to the dealership with an old MB I had bought More

by jambandphan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2014 -

Mercedes-Benz of Sudbury responded

Thank you for writing such a great review about our dealership. I'm so glad that you enjoyed your time with Jerry and he was able to assist you with your Mercedes-Benz. One of our top priorities is exceptional customer care and I'm so proud that this was offered to you during your visit. We appreciate your recommendation, and look forward to serving your automotive needs for many more years to come. Sincerely, Michael Collins General Manager

July 04, 2014

Top Notch Dealership I recently purchased a new Mercedes S550 at Mercedes Benz of Natick. From the moment I walked in and met Joe Rodriguez I was sold! I had been a lon More

by rodambro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2014 -

Mercedes-Benz of Sudbury responded

I sincerely appreciate you posting such great comments about your experience with Joe. I'm so happy to hear that he was able to assist you with Mercedes-Benz S550. Everyone here at the Mercedes-Benz of Natick strives to provide our guests with the best customer experience, and it is always a delight to read that one of our team members is exceeding our guests' expectations. Thank you for your recommendation and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Michael Collins General Manager Mercedes-Benz of Natick

June 20, 2014

Service Suzanne was totally responsive to all our questions and needs. Very attentive to needs and problems. Work done correctly and on time scheduling of ser More

by Jcoll0195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Daniels
Jun 20, 2014 -

Mercedes-Benz of Sudbury responded

It is great to know that Suzanne was able to provide you with a hassle-free and responsive service experience. Here at Mercedes-Benz of Natick, our primary concern is delivering flawless customer service. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Collins General Manager Mercedes-Benz of Natick

June 19, 2014

Very deceptive practice Contacted to purchase a brand new Mercedes and informed them I could not be in until the weekend, so they asked me to leave a deposit, I did. They st More

by bkcfundmanager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Alessi
June 13, 2014

Outstanding Client Service!!! We recently stopped into MB Natick and were fortunate enough to meet Joe Rodriguez - we had been around to a few other dealers and by far Joe is a tru More

by C_D_K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2014 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your experience with Joe! We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized Joe's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Michael Collins General Manager Mercedes-Benz of Natick

June 11, 2014

Mrs. Butera We had a wonderful experience from start to finish at this dealership. Extremely pleased with the process and outcome. Highly recommended. Been drivin More

by Abutera23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zine Bentoudja, David Shobeiri, Jon Noller
Jun 11, 2014 -

Mercedes-Benz of Sudbury responded

Thank you so much for coming to our DealerRater page and leaving us this fantastic feedback regarding your experience. I'm very happy that our team was able to assist you with finding the perfect Mercedes-Benz. It was a pleasure having the opportunity to serve your automotive needs and should you need anything further, please feel free to give us a call. Best, Michael Collins General Manager Mercedes-Benz of Natick

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