Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sudbury
Sudbury, MA
2,884 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,884 reviews
April 28, 2024
Chris was great- knowledgable, likable, not pushy but follows up. Jonny is also great- a necessary technical expert, wicked knowledgable, helpful, pleasant, thorough. follows up. Jonny is also great- a necessary technical expert, wicked knowledgable, helpful, pleasant, thorough. More
by Korbas.tom
April 27, 2024
Hi thanks for taking me on the las minute Brian was very help full and knowledgeable help full and knowledgeable More
by Revadanortiz
Employees Worked With
April 27, 2024
Hi, Jonny Pam’s he is outstanding on explaining every single detail on my Mercedes GLE 350 that a recent purchase from Vito Lagote that’s also a outstanding professional. They both has so muck knowledge single detail on my Mercedes GLE 350 that a recent purchase from Vito Lagote that’s also a outstanding professional. They both has so muck knowledge and experience. Thank you team for all the help. More
by wanessacengiz
April 27, 2024
Jonny was specific, detailed, and informative. He covered every base about the car, and answered any questions that I had. He made the Mercedes-Benz experience easy and enjoyable along with salesw He covered every base about the car, and answered any questions that I had. He made the Mercedes-Benz experience easy and enjoyable along with saleswoman Sara Prince. More
by Joe Vasconcelos
Employees Worked With
April 27, 2024
Exception communication from Nick! Friendly, patient, and thorough delivery with Johnny Pham! Herb Chambers Mercedes rocks! Friendly, patient, and thorough delivery with Johnny Pham! Herb Chambers Mercedes rocks! More
by dblume
April 26, 2024
Jonny has excellent communication skills and easily explains how all the features of my new car work. he is always available for any questions I may have. explains how all the features of my new car work. he is always available for any questions I may have. More
by scott
April 26, 2024
Jonny and Vito were both wonderful. They were exceptionally knowledgeable, helpful and patient. I had a really great experience, and wholeheartedly recommend Jonny, Vito and Mercedes Na They were exceptionally knowledgeable, helpful and patient. I had a really great experience, and wholeheartedly recommend Jonny, Vito and Mercedes Natick! More
by Aidan O
April 26, 2024
Jonny Pham is wonderful. Extremely knowledgeable and patient. Knows how to explain all the new technological features of my new car. He promptly responded to three questions Extremely knowledgeable and patient. Knows how to explain all the new technological features of my new car. He promptly responded to three questions I had once I got home. I have scheduled a second meeting with him because, there was so much information that I found it hard to absorb it all. I very much look forward to learning more from him. He has made it clear that I can always reach out if I have more questions. I hope he is truly valued by this dealership. He is outstanding. More
by rmh
April 25, 2024
John and Howard were the best. I am very pleased with my experience at Mercedes Benz of Natick. I am very pleased with my experience at Mercedes Benz of Natick. More
by brian.schoenherr
April 24, 2024
Great service experience! Everything was taken care of and properly communicated. Thank you very much. Great day! Everything was taken care of and properly communicated. Thank you very much. Great day! More
by dipuks
Employees Worked With
