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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
3,083 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 3,083 reviews

April 13, 2021

Vito was fantastic to work with when purchasing our new car. He took the time to clearly explain the process to us, was very informed, and had great customer service skills. Thank you, Vito! More

by ksam
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2021 -

Mercedes-Benz of Sudbury responded

Thanks so much for the kind review! We're pleased to hear Vito earned five stars for a job well done! We appreciate your rating and look forward to seeing you again! - Mercedes-Benz of Natick

April 12, 2021

If you ever need to purchase a vehicle, there is absolutely no one better you can go to than Vitto. His coustmer service was truly unparalled. He not only answered all my questions in regards to the More

by Minnah20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mercedes-Benz of Sudbury responded

Wow! Thank you for your confidence in Vitto and the Mercedes-Benz of Natick team! We will be sure to pass along your kind comments, we know Vitto will be so glad to hear them! See you next time!

April 12, 2021

It was such a pleasure to have Scott work with me. He was friendly, helpful, and made me feel comfortable. This is the first time I have felt good at this dealership. More

by livinjansgarden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas, Scott Masterson
Apr 19, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for sharing your positive experience with Scott! We hope to have earned your future business!

April 12, 2021

I went for a recall, so there was no cost. I was in and out with a loaner car in half an hour. Upgrading my diesel could have cost about $4,000, without the Mercedes court settlement. More

by Beowulf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Apr 19, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for sharing your experience with us at Mercedes-Benz of Natick! It was our pleasure to take care of everything for you!

April 11, 2021

Vito was very helpful to my wife and I. He is very easy to work with, super nice and an amazing person to discuss with. Thank you again! More

by Alexmikaelyan
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for this awesome feedback! We're lucky to have Vito on the Mercedes-Benz of Natick team! Take care!

April 10, 2021

This was my first visit and experience with Mercedes-Benz of Natick. I was very happy with the manner in which I was greeted and treated in all respects. My sales rep was Charles who was detail oriented an More

by John F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Mercedes-Benz of Sudbury responded

John F - Thank you for taking time out of your day to write this review. We appreciate the kind words and are excited to have you as part of the Mercedes-Benz of Natick family! Charles is a valued member of the team and we're so happy to know that he took such good care of you. Please let us know if there is anything else we can help with! - Mercedes-Benz of Natick team

April 06, 2021

I had already been coming to Herb Chamber Mercedes of Natick to service my car for several years . Dropped off my car for service and was looking on the showroom floor . Vito Argote asked the right quest More

by cherie m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Eva
Apr 16, 2021 -

Mercedes-Benz of Sudbury responded

cherie m - Thank you for sharing this terrific feedback and for choosing Mercedes-Benz of Natick for your service and purchase needs. It’s a pleasure to read that Vito and Caroline were able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come! - Mercedes-Benz of Natick team

April 05, 2021

This was my fourth car lease from the same dealer. I always like their sales and service staff and process. I plan to keep coming back here. More

by boelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Eva, Twana Yoon, Kolls Oloko
Apr 16, 2021 -

Mercedes-Benz of Sudbury responded

boelson - First we would like to thank you for your loyalty to our dealership. Secondly, thank you for taking the time to write this review. We truly value your business and hope to serve your automotive needs for many more years to come! - Mercedes-Benz of Natick team

April 05, 2021

Vito Argote is an amazingly good salesperson.He was Vito Argote is an amazingly good salesperson. He was honest and informative and not “pushy” – you should be proud to have him in your employment ! V More

by tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Eva
Apr 16, 2021 -

Mercedes-Benz of Sudbury responded

tom - Thank you for your kind words and for taking the time to share your positive experience with us. We're so glad to know that Vito and Caroline's efforts made the difference in your car buying experience. They are valuable team members, indeed. We thank you for your business and look forward to working with you again in the future! - Mercedes-Benz of Natick team

April 05, 2021

Very friendly and helpful. Never have had any issues with MB Natick. Good communication and service. Always recommend dealership to others in search of an MB vehicle. More

by btam888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all at check in., Scott Masterson
Apr 16, 2021 -

Mercedes-Benz of Sudbury responded

btam888 - Thank you for taking the time to write this review! We're so pleased to know that our team made your experience a stellar one. Thank you for your business and we look forward to doing business with you again! - Mercedes-Benz of Natick team

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