Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mercedes-Benz of Sudbury

Sudbury, MA

Overview
Employees
Reviews
Vehicles
4.8
2,932 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership
View Awards

141 Boston Post Road Rte. 20

Sudbury, MA

01776

Directions

By Type

Showing 2,932 reviews

December 26, 2020

I switched service dealerships after some negative experiences, and I couldn't be happier about it - Scott is great and I ask for him every time. More

by gbstah
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Report | Print
Dec 29, 2020 -

Mercedes-Benz of Sudbury responded

gbstah - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Scott provides to our customers and we'll be sure to pass along your kind words. If we can assist with anything else please do not hesitate to reach out! - Mercedes-Benz of Natick team

December 24, 2020

I have dealt with another MB dealership and in comparison Natick was exceptional both for service and the salesman. I will only deal with Charles in the future. More

by DN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Report | Print
Dec 29, 2020 -

Mercedes-Benz of Sudbury responded

DN - On behalf of all the team here, we would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience. Thank you for your compliments towards the helpfulness and dedication demonstrated by Charles. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again! - Mercedes-Benz of Natick team

December 24, 2020

Just bought our 2nd Mercedes car in Natick recently. Vito Argote did a good job with good efficiency. We had a pleasant experience. Nick Salem from Finance Dept explained available options in detail. More

by RayReview
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Salem
Report | Print
Dec 29, 2020 -

Mercedes-Benz of Sudbury responded

RayReview - Thank you! We're so glad that Vito and Nick were able to assist you with your 2nd Mercedes purchase. They are such assets to our team. If any questions arise about your new vehicle, feel free to reach out to us. We value your continued business and wish you many happy and safe miles! - Mercedes-Benz of Natick team

December 23, 2020

Just leased my 4th vehicle with this dealership and was Just leased my 4th vehicle with this dealership and was fortunate this time to work with Vito. He was awesome!!! He respectfully addressed all my More

by Flower
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Eva
Report | Print
Dec 29, 2020 -

Mercedes-Benz of Sudbury responded

Flower - Thank you for this terrific review and for your continued patronage! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Vito was able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Mercedes-Benz of Natick team

December 22, 2020

Had a wonderful experience with Vito Argote leasing my new Mercedes! He was so knowledgable, friendly, and accommodating. He followed all covid guidelines, and made sure my experience and process was seam More

by alyssa.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2020 -

Mercedes-Benz of Sudbury responded

alyssa.m - Thank you for taking time to write this review. We're so happy to read that your car buying experience with Vito was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! - Mercedes-Benz of Natick team

December 21, 2020

dealership is very well organized in meeting my needs. The various members of the staff each seem to know what they are supposed to do. More

by strehle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Report | Print
Dec 29, 2020 -

Mercedes-Benz of Sudbury responded

strehle - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with us. We value your business and hope to see you again soon! - Mercedes-Benz of Natick team

December 20, 2020

Scott Masterson did a great job! He kept me informed every step of the way and was friendly. proactive and always available by phone or text. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Report | Print
Dec 29, 2020 -

Mercedes-Benz of Sudbury responded

Steve - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Scott. We value your business and hope to see you again soon! - Mercedes-Benz of Natick team

December 20, 2020

As always, I had a great experience during my service visit at the Mercedes-Benz of Natick. Scott Masterson was very respectful of my constraints. He gave me good information and pointers about what to l More

by Srimanth
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Report | Print
Dec 29, 2020 -

Mercedes-Benz of Sudbury responded

Srimanth - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Scott provides to our customers and we'll be sure to pass along your kind words. We appreciate your business! - Mercedes-Benz of Natick team

December 19, 2020

Just bought a C300, at Natick location. Great service! Saena is amazing. She made the process of buying a car faster than buying a iPhone at Verizon store. Very recommended More

by ilircukalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Report | Print
Dec 29, 2020 -

Mercedes-Benz of Sudbury responded

ilircukalla - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Saena provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new C300, we appreciate your business! - Mercedes-Benz of Natick team

December 17, 2020

great experiences. nicely done. I have had this issue before and I went through the service about 2-3 months ago. But the guys at that time told me the battery was fine. However, I got stalled on the roa More

by jliu1600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Report | Print
1
...
215
216
217
...
294