Mercedes-Benz of Sudbury

Scott rocks in servicing the customers, excellent service . I strongly recommend Scott. I had been client for 1 year and always preferred Scott for service . I strongly recommend Scott. I had been client for 1 year and always preferred Scott for service More

Scott was extremely knowledgeable about my new car issue and made the appointment, repair and loaner car go smoothly! You are the best, Thank you! and made the appointment, repair and loaner car go smoothly! You are the best, Thank you! More

It was a pleasure dealing with Scott during my last visit. I felt well informed about all the issues with my car and the timing of the service completion. Looking forward to working with him during my visit. I felt well informed about all the issues with my car and the timing of the service completion. Looking forward to working with him during my future appointments. Thank you! More

I have visited different Mercedes dealerships and this is THE best one without a doubt. Steve is the definition of exceptional customer service. He is professional, knowledgeable and credible. He was very p THE best one without a doubt. Steve is the definition of exceptional customer service. He is professional, knowledgeable and credible. He was very patient answering all of our questions, helped us find the best deal and provided detailed information on the purchase. It is a stressful process to buy a car but Steve went above and beyond to make my experience easy and enjoyable. I would definitely go back to him for any future purchase. We also had an amazing experience with Caroline when picking up the car. She knows the vehicle inside out and only gave us detailed and clear information on all the functions. It was an exciting delivery experience. Overall this dealership is truly wonderful and customer experience driven. I would highly recommend people to go. More

Scott took the time to answer all of our questions and made sure that everything was done correctly. We feel very confident with knowing that he was over-seeing the work. made sure that everything was done correctly. We feel very confident with knowing that he was over-seeing the work. More

The team was amazing to work with to purchase my new car. I never felt pressured into a decision and was able to review and all my options. Howard was exceptional and enjoyed our experience. I never felt pressured into a decision and was able to review and all my options. Howard was exceptional and enjoyed our experience. More

We recently purchased a new Mercedes from Mercedes-Benz of Natick. Vito Argote was our sales person. He was very patient with all of our questions and very thorough in his follow-up. Everything was hand of Natick. Vito Argote was our sales person. He was very patient with all of our questions and very thorough in his follow-up. Everything was handled smoothly, including selecting all of the custom options. We had a great experience working with him. More

I bought my car at a different Mercedes dealership, but after some really disappointing issues came to Natick for service. The level of service here has been extraordinary. Savannah and Scott are my go to after some really disappointing issues came to Natick for service. The level of service here has been extraordinary. Savannah and Scott are my go to in the service department. They are knowledgeable, professional, friendly and always exceed my expectations. They are detail oriented and I have never had any issues in the years I have been coming here. I will buy my next Mercedes vehicle from this dealership because of the exemplary staff in the service department. More

Scott was truly a joy to work with. I always have amazing service and I really do I appreciate it. Thank you for your service!! service and I really do I appreciate it. Thank you for your service!! More