Mercedes-Benz of Sudbury

Very positive service visit today, stating with early AM on-line scheduling! Scott Masterson in service greeted me, listened attentively to my concerns, and -after I confirmed I wanted to wait - he got my on-line scheduling! Scott Masterson in service greeted me, listened attentively to my concerns, and -after I confirmed I wanted to wait - he got my car in for service. Scott kept me apprised of the service status, by text and making a couple trips to the waiting area. Then, done! (washed and cleaned, too). Great service, great service rep, and great dealership! Thanks for a job well done. More

Great Service Given. They try hard to make sure you are satisfied. Exceeds all expectations. satisfied. Exceeds all expectations. More

I was able to get an appointment quickly and easily and felt that all my interactions with staff were pleasant. Brian was great and I felt that he was very honest and helpful. felt that all my interactions with staff were pleasant. Brian was great and I felt that he was very honest and helpful. More

This was my first time dealing with Mercedes-Benz of Natick as well as purchasing this make of car. My contact was Vito Argote and he was a pleasure to deal with. Vito was professional and easy to deal Natick as well as purchasing this make of car. My contact was Vito Argote and he was a pleasure to deal with. Vito was professional and easy to deal with. I did not feel any high pressure sale whatsoever and he explained things about the car that helped me to understand the nuances of the vehicle. Thanks to Vito Argote I would recommend the dealership and a Mercedes-Benz to anyone looking to purchase a vehicle. More

Very happy with the service. My advisor was knowledgeable and very helpful. People are friendly, knowledgeable and very helpful. People are friendly, More

For a great sales experience, ask for Fares Barek! Fares went above and beyond to assure I was comfortable with my purchase. Thanks Fares! went above and beyond to assure I was comfortable with my purchase. Thanks Fares! More

Just wanted to thank Vito and Kolls for making my experience of buying a car from a dealership very easy. Although it was a non-Mercedes used car, Vito treated me like I was buying a Mercedes. Was experience of buying a car from a dealership very easy. Although it was a non-Mercedes used car, Vito treated me like I was buying a Mercedes. Was in and out of there in less than 2 hours - with a test drive and the financial approval process. Never even figured about getting an aftermarket warrantee until Kolls brought it up and got it under my budget to boot. Thanks guys! More

It was a great experience buying our car from Fares! He gave us a good deal and got all the paperwork done in record time! Highly recommmend! gave us a good deal and got all the paperwork done in record time! Highly recommmend! More

I would definitely work with Fares again! Fares went out of his way to accommodate us on several occasions. The day we came for the test drive and decided to buy the car it got late, but he stayed significa of his way to accommodate us on several occasions. The day we came for the test drive and decided to buy the car it got late, but he stayed significantly beyond closing time to make sure we could ask our questions and finalize everything. When we asked if there was shuttle service back home he volunteered to drop us himself since it got late. As promised he tried his best to get us the car as soon as possible and even went to the RMV on his day off to make sure we get it. It’s hard to top this dedication! Fares also took all our concerns and questions seriously and made sure to find all the answers. It always felt like his priority is to find the right solution for us. Can’t ask for more! More

Service Was excellent. Due to traffic I Was a bit late to return The borrow car However When I arrived in service Center S ott Was still There tomy surprise. return The borrow car However When I arrived in service Center S ott Was still There tomy surprise. More