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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,933 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,933 reviews

December 24, 2021

Really great service team who will accommodate your needs - access on the phone for appointments and questions during and after. Scott is very friendly and loaner program A+ More

by Snowy day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Dec 28, 2021 -

Mercedes-Benz of Sudbury responded

We appreciate your wonderful and honest review of our services here at Mercedes-Benz of Natick. Scott was happy to help you and hear that you think our loaner program is top notch. Thanks again!

December 23, 2021

Excellent service! Highly recommended! Everything high quality and on time! Simply the best and ahead from competitors! More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
Dec 23, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for coming to see the Mercedes-Benz of Natick team, Nick! We hope you enjoy your new ride!

December 23, 2021

Thank you Mr. Fares Barek for your kind Excellence service and so friendly I recommended Him and recommend come to Herb Chamber Dealer, once again thank you. More

by sulima09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Twana Yoon, Fares Barek, Yassin Sayar
Dec 27, 2021 -

Mercedes-Benz of Sudbury responded

This review means so much to us! Thank you for coming to see Fares and the Mercedes-Benz of Natick team!

Dec 27, 2021 -

sulima09 responded

You are welcome !

December 23, 2021

Very efficient staff. Luis is a great representative and a excellent advisor. Took care of my service visit promptly and with curtesy More

by ppettinicchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Dec 27, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review about Luis! He represents the best of what our Mercedes-Benz of Natick service team has to offer and is available if you have any additional questions. We appreciate your feedback and business!

December 22, 2021

Saena is a true processional. She went above and beyond in providing exceptional customer service throughout the buying process. Overall just a great experience and wonderful to work with. More

by LexusGS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Dec 22, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this wonderful feedback! We're glad to hear that Saena provided you with such excellent service and we'll be sure to share these kind comments with her. Thanks for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if we can be of service again in the future!

December 22, 2021

Very convenient, clean, easy to get in and out and glad that is open on Sunday. More

by gencikut2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas, Kolls Oloko
Dec 23, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy to hear it! Thank you for leaving the Mercedes-Benz of Natick team such a kind review!

December 21, 2021

Great service!Saena is very professional and made it Great service! Saena is very professional and made it easy for a smooth process from purchase to driving. Thank you for all your help! Helene More

by Helene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Dec 21, 2021 -

Mercedes-Benz of Sudbury responded

We appreciate your great feedback for Saena and the team, Helene! We're glad you could enjoy the purchase experience! - Mercedes-Benz of Natick

December 20, 2021

Fares made my purchase of my new car a pleasure: fast, efficient and with a great personal effort. Thank you More

by IG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fares Barek
Dec 20, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy to hear you enjoyed your experience with Fares! Thank you for trusting Mercedes-Benz of Natick with your purchase and please don't hesitate to reach out if there's anything else we can assist you with!

December 20, 2021

Excellent dealership…very responsive to questions. The people who work there were all fantastic. I recommend it very highly. Saw a Nikolas proved to be excellent to work with and very attentive. More

by justinge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Kolls Oloko
Dec 21, 2021 -

Mercedes-Benz of Sudbury responded

Hi Justin, thank you for recommending our team at Mercedes-Benz of Natick! See you next time!

December 18, 2021

Fast service, super efficient, great staff. Great work spot while you wait with coffee, Wi-Fi, etc. these guys get it. More

by Bahama Mamma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Dec 20, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for your positive feedback! We're honored to have you as a Mercedes-Benz of Natick customer and look forward to your next visit!

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