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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,933 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,933 reviews

January 07, 2022

Vito Argote was extremely helpful in the purchase on my 2019 C300 Mercedes. He demonstrated professionalism, competence and patience as we went through the process. His Efforts were responsible for us cl More

by Loudib
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this wonderful feedback! We're glad to hear you had a great experience working with Vito and we hope you're enjoying your new C300. Take care and thanks again, from all of us here at Mercedes-Benz of Natick!

January 06, 2022

Jonny is courteous and very well versed with car and it’s technology. Learnt the beneficial features of Mercedes Benz. Really impressed with service that was offered. Special thanks to Jonny and Sae More

by MV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Jan 06, 2022 -

MV responded

Had a pleasant experience. The team at Natick deserves top ratings.

Jan 07, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're so glad Jonny and Saena had the opportunity to assist you with your new vehicle and we'll be sure to share this wonderful feedback with them. Thanks for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can do for you!

January 05, 2022

Vito was an EXCELLENT sales person, no pressure and was very helpful answering all of my questions. I was VERY pleased! I also thought Jonny did a terrific job helping me understand the functions of my new More

by Carriefrollo7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Kotsiopoulos
Jan 06, 2022 -

Mercedes-Benz of Sudbury responded

It's great to hear from you, Carrie! We're so glad our team had the opportunity to help you find your new vehicle and get you comfortable with all the awesome new features it has to offer. Thanks for trusting Mercedes-Benz of Natick with your business and please don't hesitate to reach out if there's anything else we can do for you!

January 05, 2022

Saena is a true professional. She is responsive, helpful and courteous! I feel confident that I will always have an amazing experience working with her! Thank you helping us with purchase of our vehicle! More

by ScottL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Jan 06, 2022 -

Mercedes-Benz of Sudbury responded

Thank you so much for these kind comments - we can't wait to pass them along to Saena! We appreciate you trusting Mercedes-Benz of Natick with your business and look forward to working with you again in the future!

January 05, 2022

Dropping the car off was easy,the service advisor,Luis Aguarvivas was pleasant and knowledgeable, they did an excellent job and the work was done on time, Ed More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Jan 06, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to leave our team this great review, Ed! We're so happy we could make the experience enjoyable! - Mercedes-Benz of Natick

January 05, 2022

Brian who is one of the service reps was excellent and extremely thorough with his evaluation & completion of the vehicles service requirements. I recommend he very highly! Greg Hunt More

by Ghunt71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Mercedes-Benz of Sudbury responded

Brian will be proud to hear they made your experience enjoyable, Greg! Thank you for taking the time to leave us your five-star rating! - Mercedes-Benz of Natick

January 04, 2022

Stephen Boston is the best salesperson I have ever worked with. He was very helpful, pleasant, and fun to make my purchase experience so smooth and successful! Jonny Phan, the delivery agent, was also so ama More

by helenchu168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Twana Yoon, Bernard Aoun, Kolls Oloko, Niko Kotsiopoulos
Jan 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this truly wonderful feedback! We're so glad Stephen & Jonny had the opportunity to assist you with your new vehicle and we'll be sure to let them both know how much you appreciate their service. Thanks for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can do for you!

January 04, 2022

They always provide great service. They are very professional and communicate throughout the whole process. I trust them completely. More

by Mattricketson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Jan 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your confidence in the Mercedes-Benz of Natick team! We appreciate your five-star review and hope we have the opportunity to work with you again in the future!

January 03, 2022

We had a very good experience at this dealership. Saena, was very welcoming and a pleasure to work with. Very knowledgeable and engaged in her work. She made us feel comfortable and was willing to work with More

by Fshakir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Jan 04, 2022 -

Mercedes-Benz of Sudbury responded

We're happy Saena and Andrew helped make this a five-star experience for you! Thank you for leaving Mercedes-Benz of Natick your awesome feedback and rating!

January 03, 2022

Couldn’t have imagined a better experience. Nick Scherer was my salesman and he was very patient in helping me find the best car for my needs. He was incredibly knowledgeable about the product and made the More

by katieminer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scherer
Jan 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! We're so glad Nick was able to help you find the perfect vehicle and we'll be sure to let him know how much you appreciate his awesome service. Thanks for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if we can be of service again in the future!

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