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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,933 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,933 reviews

January 15, 2022

I have been a Mercedes' Benz owner for over 20 years but it was first experience with the Natick dealership. Upon my arrival, Charles met me with a smile and warm welcome. He was extremely knowledgeable an More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Messier
Jan 18, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for giving us the opportunity to earn your business, Jim! We're thrilled to hear you had such a great experience with Charles and we'll be sure to share this wonderful feedback with him. Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Natick Team

January 15, 2022

Prompt, precise, and professional. Johnny at MB of Natick was more than helpful to explain the details of cutting-edge technology built into the vehicle. Thank you for the great experience! More

by Yasu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Aoun, Kolls Oloko
Jan 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're thrilled to hear that you had a great experience working with Johnny and we hope you enjoy your new vehicle. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Natick Team

January 13, 2022

Vitó and Niko were very friendly and helpful throughout the process of my buying the Mercedes from Mercedes leasing. More

by nestorpap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tsamis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Kotsiopoulos
Jan 14, 2022 -

Mercedes-Benz of Sudbury responded

We're so happy to hear this! Thank you for trusting the Mercedes-Benz of Natick team with your business. We hope we have the privilege of working with you again in the future!

January 12, 2022

Vito was a great salesmen he showed us the car we were looking for. Once we test drive it and everything he helped us understand the process and all of the paperwork. He printed out everything we needed t More

by Yifang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this experience, Yifang! We're thrilled to hear that our team provided you & your father with such exceptional care and we'll be sure to share this excellent feedback with everyone who was involved with the purchase. Thanks for trusting Mercedes-Benz of Natick with your business - we hope we have the privilege of working with you & your family again in the future!

January 11, 2022

Great experience! I purchased my first Mercedes from Great experience! I purchased my first Mercedes from Charles Scrymgeour and couldn't be happier. Charles is very knowledgeable and was able to answe More

by klallier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Jan 12, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review and congratulations on your first Mercedes-Benz! We appreciate you choosing Mercedes-Benz of Natick for the occasion and are thrilled to hear that Charles made the experience a great one for you. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

January 11, 2022

Vito was very helpful navigating the post covid leasing world. While I was disappointed to be unable to lease again, he made purchasing my car as painless as possible. More

by henry.jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Jan 11, 2022 -

Mercedes-Benz of Sudbury responded

We're so happy to hear it, Henry! We appreciate you coming to Mercedes-Benz of Natick! Thank you for rating Vito four stars!

January 11, 2022

EXCELLENT DEALERSHIP ABDUL IS ABOVE AND BEYOND IN EXCELLENT DEALERSHIP ABDUL IS ABOVE AND BEYOND IN HELPING UNDERSTAND THE PROBLEM AND GETTING THINGS DONE HE IS A VALUABLE EMPLOYEE. STEVEN BOSTON F More

by jhirsch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Khalid
Jan 12, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting the Mercedes-Benz of Natick team with your sales & service needs! We look forward to your next visit!

January 10, 2022

jonny was really helpful with helping me set up the mercedes’ meeting connect app on my phone and linking it to my vehicle. he has good customer care skills and very patient. great professional working More

by edwardmatthewmale
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Mercedes-Benz of Sudbury responded

We're so glad Jonny helped make your visit a five-star experience! Thank you for coming to Mercedes-Benz of Natick!

January 08, 2022

Responsive timely high quality. Accomplished work with input to owner. Vehicle was clean when returned More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas
Jan 10, 2022 -

Mercedes-Benz of Sudbury responded

Bob - thank you so much for the positive feedback about your recent visit here at Mercedes-Benz of Natick! We appreciate your business and hope we can be of service to you again in the future!

January 07, 2022

John is very friendly and super helpful with learning about my new car GLE 53. Keep the good work my man More

by L3illle3105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafic Trawi
Jan 10, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback - we'll make sure it gets passed along to John! We hope you enjoy your new vehicle and look forward to seeing you again next time here at Mercedes-Benz of Natick!

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