Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sudbury
Sudbury, MA
2,932 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,932 reviews
January 19, 2022
I wish other dealerships have people like Jonny! With him introduction to your vehicle tech is super efficient and quick! Awesome job! introduction to your vehicle tech is super efficient and quick! Awesome job! More
by Denis P.
January 18, 2022
Many choices exist however we always go with MB of Natick. Best service experience bar none! They do what they say all the time and their reps are knowledgeable and sincere! Natick. Best service experience bar none! They do what they say all the time and their reps are knowledgeable and sincere! More
by medhig@yahoo.com
Employees Worked With
Luis Aguasvivas
January 18, 2022
Vito Argote is super amazing and really helpful!! I finally found my ideal car here with help of him! He also saved me a lot of time during the whole process, both in test driving and preparation for d finally found my ideal car here with help of him! He also saved me a lot of time during the whole process, both in test driving and preparation for documents. It's one of my best purchasing experience ever and I would recommend Vito to anyone who comes to MB of Natick. Thank you Vito! Product specialist Jonny is very helpful and patient too! He explained many details of the vehicle to me and helped me solve the MB app problems. -Jasmine More
by Jasminefhr
January 17, 2022
Howard and Jonny and the team made our purchasing and initial vehicle overview very pleasant! They went above and beyond to give us a stellar experience! I strongly recommend them! initial vehicle overview very pleasant! They went above and beyond to give us a stellar experience! I strongly recommend them! More
by Liangzhang89
Employees Worked With
Other Employees :
Caitlin Messier, Kolls Oloko, Rafic Trawi, Niko Kotsiopoulos
January 17, 2022
Saena couldn’t have been more helpful. She was very responsive to all my text and phone calls. Very professional and knowledgeable. Even though I didn’t purchase a car Saena was very pleasant to work responsive to all my text and phone calls. Very professional and knowledgeable. Even though I didn’t purchase a car Saena was very pleasant to work with. I wouldn’t hesitate to recommend her to anyone. Thank you Saena! Marie More
by Mmorency
Employees Worked With
Saena Nikolas
January 17, 2022
Saena and Danny were extremely helpful and transparent in putting together a deal for a client of mine. I appreciated their candid approach to understanding what it would take to get things done and their gr putting together a deal for a client of mine. I appreciated their candid approach to understanding what it would take to get things done and their great attitude! Thanks! More
by JSB
Employees Worked With
Saena Nikolas, Danny Kaboub
January 16, 2022
We signed a P&S agreement to purchase a new GLB250 that will be delivered in a few weeks. Our experience was great. Charles Scrymgeour was friendly, sincere, extremely helpful, knowledgeable and answered a will be delivered in a few weeks. Our experience was great. Charles Scrymgeour was friendly, sincere, extremely helpful, knowledgeable and answered all our questions. We appreciated our time with him because he made us feel comfortable and not pressured. He made sure we understood the car details, pricing structure and delivery estimate. On our test drive,in a comparable GLB 250, he went through a number of the options and explained the different ones we would or would not have in the new car. We look forward to getting into our new vehicle and further instructions from Agent Charles. More
by patcamp48@hotmail.com
January 16, 2022
Worked with Dakota, Nick, Jonny and Danny. Everyone was patient and kind, explaining everything from start to finish. I appreciate working with such a wonderful team! patient and kind, explaining everything from start to finish. I appreciate working with such a wonderful team! More
by jptrull
January 15, 2022
I have been a Mercedes' Benz owner for over 20 years but it was first experience with the Natick dealership. Upon my arrival, Charles met me with a smile and warm welcome. He was extremely knowledgeable an it was first experience with the Natick dealership. Upon my arrival, Charles met me with a smile and warm welcome. He was extremely knowledgeable and helpful in narrowing down my selection of a new vehicle. When I later requested a new feature to the vehicle, he quickly and efficiently located the vehicle of my choice. I am very pleased with my first experience with Mercedes' Benz of Natick because of Charles. You've got good man there! More
by Jim
