Mercedes-Benz of Sudbury

Today we purchased our first Mercedes Benz from Mercedes Benz of Natick. Our sales representative was awesome from start to finish. Charles went out of his way to make sure that he understood what we were l Benz of Natick. Our sales representative was awesome from start to finish. Charles went out of his way to make sure that he understood what we were looking for and introduced us to a couple of different models that met our needs. We have three children and Safety was the biggest factor. In the end, we got exactly the color we wanted at a very fair price. Charles demeanor and style suited us perfectly. I would highly recommend this dealership if you’re looking for a top-notch vehicle, as well as asking for Charles who is outstanding to work with. Thank you very much Charles for putting us into the vehicle that we were looking for. You not only met but exceeded our expectations!!! More

We met with Jonny yesterday to set up the Mercedes me connect and review all the technology features in our new vehicle. He was very knowledgeable and professional and was able to answer all our question connect and review all the technology features in our new vehicle. He was very knowledgeable and professional and was able to answer all our questions. More

Francisco & Jonny are great they did their job and helped me find my car and work my way around the car. Highly recommend them both if you stop by there. me find my car and work my way around the car. Highly recommend them both if you stop by there. More

Overall quiche happy with Vito and the service received. A small blip delayed delivery but all good after that A small blip delayed delivery but all good after that More

Jonny, Vito and Saena took great care of my family. They are all knowledgeable and made us feel welcome. Jonny knows all the ins and outs which lead to an easier start to our owner ship and the car has many are all knowledgeable and made us feel welcome. Jonny knows all the ins and outs which lead to an easier start to our owner ship and the car has many ins and outs! More

Saena made the buying experience seamless. Excellent customer service throughout the entire process. We are very happy customers. customer service throughout the entire process. We are very happy customers. More

Vito was our sales agent and he made our experience incredibly nice making sure all our questions and needs were taken care of during our purchase of the 2022 GLS450. Along with Danny from management incredibly nice making sure all our questions and needs were taken care of during our purchase of the 2022 GLS450. Along with Danny from management office and Yatin from the finance office, they took care of us from start to finish catering to all of our needs and questions. Jonny was phenomenal in presenting our new GLS450 with a big red ribbon ceremony and going out of his way to take the time and days needed to train us on all functionalities. The entire team was passionate about customer satisfaction with highest level of professionalism and product knowledge. All around a great experience! More

Jonny Pham was extremely knowledgeable, helpful, and patient. He guided us through the new car process in an orderly, well thought out way. There were a lot of new things to learn and Jonny succeeded in patient. He guided us through the new car process in an orderly, well thought out way. There were a lot of new things to learn and Jonny succeeded in covering all of them. He had a great sense of humor. In summary Jonny and Steve Boston, who has been our sales rep for 30 years, went out of their way to make us very satisfied customers. More

Jonny was amazing with showing me all the features on my new GLA 250. He knew exactly how to explain the features and ensured I was comfortable. Jonny went above and beyond, spending more than an hour to an new GLA 250. He knew exactly how to explain the features and ensured I was comfortable. Jonny went above and beyond, spending more than an hour to answer questions and help set up many features. Thanks Jonny, you are knowledgeable and professional. More

Scott was excellent , very friendly and professional Scott was excellent , very friendly and professional during our recent visit to dealership. He answered all our questions. Scott was excellent , very friendly and professional during our recent visit to dealership. He answered all our questions. More