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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,932 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,932 reviews

February 12, 2022

Great facility and service department. Scott is a true professional. Highly recommended. Very clean as well. More

by Joegraves31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 15, 2022 -

Mercedes-Benz of Sudbury responded

Joe, thank you for taking a moment to share this with us. Scott will appreciate your kind words. We do our best to maintain a clean and welcoming service facility here at Mercedes-Benz of Natick . Your recommendation means a lot to us!

February 12, 2022

Charles transforms the car buying process from the typical stressful experience into a truly personable and joyful one. Charles works around the clock to ensure you are comfortable and confident in yo More

by Sarah C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review, Sarah! Charles always takes such wonderful care of his customers and we can't wait to share this lovely feedback with him. Thank you for trusting Mercedes-Benz of Natick with your business. We look forward to seeing you again in the future!

February 12, 2022

What a fantastic experience. They worked with us to get us out of our lease because of high mileage but still gave us a very fair deal. Jonny was awesome spending time going over all the new car feature More

by Stew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fares Barek
Feb 15, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for reviewing your recent experience with Jonny & the Mercedes-Benz of Natick team! We hope you enjoy your new vehicle and look forward to working with you again in the future!

February 11, 2022

Great experience buying my new car!! Jonny was terrific helping me navigate all of the new features my car has! Howard my sales was extremely helpful More

by Lthomas67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your review! We're so happy that Jonny and Howard earned your 5-stars! See you next time at Mercedes-Benz of Natick!

February 11, 2022

I am extremely pleased with Luis ,my service advisor, and value his opinion on all of the suggested repairs necessary to keep my vehicle in top working condition. More

by bestsaleseast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Feb 14, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Luis at Mercedes-Benz of Natick! We appreciate your 5-stars! See you next time!

February 10, 2022

The service at Mercedes-Benz of Natick is phenomenal. Everyone that I worked with was extremely knowledgeable and interested in providing the best customer experience. In particular, Vito made the proces More

by Smcunning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to review your recent visit! We're thrilled to hear that you had such a great experience with our team and we hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle! - Mercedes-Benz of Natick

February 10, 2022

I have always been pleased with the service at Mercedes-Benz of Natick. I have had all my service done there since I bought my wagon in 2012. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 10, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your loyal business, John! We're truly grateful for all of your support over the years and look forward to your next visit with us here at Mercedes-Benz of Natick!

February 10, 2022

Flat tire was changed while I waited. Nice waiting area with complimentary coffee and expresso. Only disappointment was no loaner car available. More

by John.mayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Feb 11, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the review and feedback, John. We hope we can be of service to you again in the future! - The Mercedes-Benz of Natick Team

February 10, 2022

Fares was great helped me search for second Mercedes. This was my first purchase here at Natick i was happy with overall sales process in search of my 2022 A220. Afterwards Jonny Pham the Product Special More

by Fredkayi90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fares Barek
Feb 11, 2022 -

Mercedes-Benz of Sudbury responded

It's great to hear that Jonny and the Mercedes-Benz of Natick team got you into a great new 2022 A220! Thank you for taking the time to tell us about your five-star experience! We hope to see you again for all your automotive needs in the future!

February 10, 2022

Mercedes of Natick has an outstanding team of professionals. Starting from salesperson Howard to the manager, everyone is good to work with. Johny, the product specialist is the best I have see More

by RD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind comments about our team! We appreciate you being a Mercedes-Benz of Natick customer and look forward to seeing you at your next visit!

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