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Mercedes-Benz of Sudbury
Sudbury, MA
2,932 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,932 reviews
February 23, 2022
I spent my Saturday with Farres, and left with my dream car and lots of laughter. He was very helpful and answered all my questions concerns. He was knowledgeable, personable, and a great advocate for my n car and lots of laughter. He was very helpful and answered all my questions concerns. He was knowledgeable, personable, and a great advocate for my needs. I believe he had my interest at heart and provided the best car for me at a great price. More
by Stasia
Employees Worked With
Fares Barek
February 23, 2022
Service department is awesome! Friendly, knowledgeable, and great to work with! Thank you Brian for all your help. Friendly, knowledgeable, and great to work with! Thank you Brian for all your help. More
by kevintroy5KTroy100
Employees Worked With
February 22, 2022
We are so pleased with the customer service from Vito, Fahad and Jonny when we purchased our Mercedes! Jonny was so helpful, courteous and professional when we came to pick up our car. Everything went so Fahad and Jonny when we purchased our Mercedes! Jonny was so helpful, courteous and professional when we came to pick up our car. Everything went so smoothly working with Vito and Jonny that day! Best dealership around. We highly recommend the team of Vito, Fahad and Jonny at Mercedes Benz in Natick!! John and Ginny More
by ginnymay2005
February 19, 2022
Excellent staff. Great service and very professional to work with. Abdul has been great to work with - he stayed in touch via phone and text messages to provide updat Great service and very professional to work with. Abdul has been great to work with - he stayed in touch via phone and text messages to provide updates More
by minochavipul
February 19, 2022
The whole experience was fantastic, Jonny is awesome going over all the features and walking they everything .. great experience looking for to a follow up to walk my wife through it as well going over all the features and walking they everything .. great experience looking for to a follow up to walk my wife through it as well More
by Rob
February 18, 2022
Scott was great on keeping me in the loop on the status of the repair. Very good communication. Scott was able to accommodate my repair in a timely manner without an appointment. of the repair. Very good communication. Scott was able to accommodate my repair in a timely manner without an appointment. More
by jfhoffy
Employees Worked With
Scott Masterson
February 17, 2022
We had a wonderful experience purchasing a per-owned vehicle at Herb Chambers of Natick. The process was stress free. We had the pleasure of working with Mr. Charles Scrymgeour. He was very professiona vehicle at Herb Chambers of Natick. The process was stress free. We had the pleasure of working with Mr. Charles Scrymgeour. He was very professional, attentive to our needs, thorough and extremely knowledgeable. His approach is quite relaxed and was no pressure from him. Charles patiently took us for a test drive and showed us all the features of the car. We left with a beautiful 2019 GLC…so happy! The process was amazing!!! We will return for sure. Thank you Charles Scrymgeour. You are THE BEST!!! More
by Luisper
Employees Worked With
February 17, 2022
Vito Argon is a very good salesperson . he was honest and pushy ,you should be proud to have him he was honest and pushy ,you should be proud to have him More
by Julianaayesu8
Employees Worked With
