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Mercedes-Benz of Sudbury
Sudbury, MA
2,932 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,932 reviews
March 27, 2022
Wonderful experience working with Jonny Pham and Vito Argote at Mercedes of Natick. I love my new GLE350! Argote at Mercedes of Natick. I love my new GLE350! More
by DDarling
Employees Worked With
March 26, 2022
The dealership was very helpful, courteous, friendly and very easy to work with. All questions were answered quickly and efficiently. We enjoyed working with them. very easy to work with. All questions were answered quickly and efficiently. We enjoyed working with them. More
by julie
March 26, 2022
Excellent service provided by Jonny Pham the Product Expert going over my new E300 I had a great experience buying my vehicle with Vito. The service and knowledge given to get me firmiliar for my second Expert going over my new E300 I had a great experience buying my vehicle with Vito. The service and knowledge given to get me firmiliar for my second Mercedes here was amazing thank you Jonny and Vito! More
by Amirkhalaj2020
March 26, 2022
Can't believe I didn't know about this store earlier. Great people, warm, friendly and professional, no games. Will only go here from now on. Vito was exceptional. He helped in every way. I had an issue Great people, warm, friendly and professional, no games. Will only go here from now on. Vito was exceptional. He helped in every way. I had an issue with my insurance, he went out of his way to straighten it out and got the car to me right away. No pressure or stress. The opposite of every dealership I have been to. More
by George A.
Employees Worked With
Other Employees :
Dakota Haddad, Sharon from reception.
March 26, 2022
The dealership was great, Franco was great, and Jonny Pham was outstanding. He’s very knowledgeable and thorough in helping us through the learning process. Bill & Mary McMillan Pham was outstanding. He’s very knowledgeable and thorough in helping us through the learning process. Bill & Mary McMillan More
by billmcmillan4
March 25, 2022
Excellent service by Jonny. Bought car last April but I did not have idea of so many features in the car. Jonny teach me a lot today Bought car last April but I did not have idea of so many features in the car. Jonny teach me a lot today More
by Shamsalam422
Employees Worked With
March 22, 2022
Saena was great. I knew what I wanted and she made the buying process quick and efficient. Saena took care of all the details and always had a smile. This was by far, I knew what I wanted and she made the buying process quick and efficient. Saena took care of all the details and always had a smile. This was by far, my best car buying experience. Saena made all the difference. Can’t recommend her enough! More
by chefsteph91
Employees Worked With
Saena Nikolas
